Hotel Indigo Bath
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Hotel Details
Location
Bath
United Kingdom, Europe
Brand
Hotel Indigo
Hotel Group
IHG
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Key Highlights
- ✓Service & Staff:** The team is repeatedly praised as "exceptionally friendly and professional," "welcoming and helpful," and "attentive."
- ✓Comfort:** Rooms feature comfortable Hypnos beds with luxury Egyptian cotton linen, ensuring a "perfect night's sleep."
Expert Review: Hotel Indigo Bath
Hotel Indigo Bath, a distinguished Michelin Key Selected property, consistently earns high praise for its unique blend of Georgian charm and contemporary luxury, exceptional service, and prime central location.
1. Overall Rating & Sentiment
The overall sentiment for Hotel Indigo Bath is overwhelmingly positive, with guests frequently describing their stays as "excellent" and "5 stars." Review summaries often highlight the hotel's great location, friendly staff, and comfortable rooms. Despite some mixed feedback on cleanliness and value in AI-generated summaries, the individual guest reviews reflect a highly satisfying experience.
2. Key Highlights
Guests consistently laud the Hotel Indigo Bath for several standout features:
- Service & Staff: The team is repeatedly praised as "exceptionally friendly and professional," "welcoming and helpful," and "attentive."
- Location: Its "unbeatable" and "convenient" central location is a major draw, being just a short walk from Bath Spa train station and major attractions.
- Design & Ambience: The hotel's decor, housed in an 18th-century Georgian building, is celebrated for being "quirky and interesting," blending tradition with modernity, and creating a "comfortable and relaxing vibe." The design themes are inspired by Bath's local history, including "Romance & Mischief," "Literary Hideaway," and "Architectural Beauty" rooms, as well as "The Vaults."
- Amenities: Complimentary high-speed Wi-Fi, Nespresso machines, and spa-like bathrooms are frequently appreciated. A complimentary gym is also available for guests.
3. Room Quality
The rooms at Hotel Indigo Bath are consistently described as stylish, comfortable, and well-appointed. Guests enjoy:
- Comfort: Rooms feature comfortable Hypnos beds with luxury Egyptian cotton linen, ensuring a "perfect night's sleep."
- Design: Each of the 166 guest rooms is individually decorated with themes reflecting Bath's rich history. The decor is a harmonious blend of classic Georgian elegance and modern sophistication, with thoughtful touches like local art and unique headboards. "Vault rooms" are highlighted as "super quirky and super clean."
- Features: Standard amenities include air-conditioning, complimentary high-speed Wi-Fi, a 40-inch Smart TV, a safe, a mini-fridge with complimentary drinks and snacks (including artisan snacks, still and sparkling water), and tea/coffee making facilities, including Nespresso machines.
- Bathrooms: Many guests cite the "incredible" and "spa-like" bathrooms as a highlight, featuring rainfall showers or roll-top baths, heated floors, fluffy towels, bathrobes, slippers, and luxury toiletries (Molton Brown or Temple Spa). Some bathrooms even have a speaker to listen to music or the radio.
4. Dining Experience
Hotel Indigo Bath offers two distinct dining experiences: Brasserie Beau and The Elder.
- The Elder: Specializes in refined wild cuisine, emphasizing bold flavors and sustainably sourced game. It offers a 7-course dinner experience in a colorful and intimate setting, with a constantly changing menu that celebrates seasonality and local ingredients. There's also a hidden speakeasy bar in a historic vault for cocktails and snacks.
- Brasserie Beau: Offers effortlessly stylish dining with contemporary British cuisine, focusing on fine British ingredients.
- Breakfast: Served in Brasserie Beau, breakfast receives consistent praise for being "brilliant" and "delicious." Guests appreciate the "excellent choice" of fruit, cereals, pastries, and a full English breakfast, which is cooked to order and uses "top quality ingredients." Continental selections are also available.
5. Service & Staff
The service and staff at Hotel Indigo Bath are a significant positive, frequently receiving commendation. Guests describe them as "very welcoming and helpful," "exceptionally friendly and professional," and "attentive." Staff are noted for their efficiency during check-in and their genuine interest in guest needs.
6. Location & Accessibility
The hotel boasts an "unbeatable" and "excellent" central location on the elegant South Parade, a quiet street just a "stone's throw" from Bath Spa train station (a 2-5 minute walk). It's ideally situated for exploring Bath's major attractions on foot, including Bath Abbey, the Roman Baths, Thermae Bath Spa, and the main shopping district.
The 18th-century Georgian building offers accessibility features, including lifts for wheelchair users, lower reception desks, and double doorways. Accessible rooms with wet rooms are available, and staff personally escort guests to their rooms and assist with luggage.
7. Value & Pricing
Hotel Indigo Bath is often perceived as offering "affordable luxury" and "incredible value" for a Michelin Key Selected property. While the average room price is around $226, compared to Bath's city average of $206, guests feel they receive a premium experience for the cost. One guest noted paying £140 for bed and breakfast in January 2025, indicating potential seasonal variations in pricing.
8. Common Complaints
While overwhelmingly positive, some minor criticisms have been noted:
- Cleanliness and Value for Money: Some AI-generated summaries of reviews mention "significant issues with cleanliness and value for money, particularly regarding room assignments and payment processes." However, specific guest reviews contradict this, frequently praising cleanliness.
- Parking: On-site valet parking is limited and costs £40 per night, requiring pre-booking. While public car parks are available nearby, some guests find the parking situation a "faff" or inconvenient.
- Room Views: One review noted that some rooms overlook a municipal car park rather than other Georgian buildings, though the lack of buildings in front allows for more light and views of the surrounding hills.
- Bathroom Layout: A "small quibble" was mentioned regarding a toilet positioned very close to the shower in a smaller attic room.
- Windows: Some windows were not double-glazed, though the room remained quiet.
Sources
Points to Consider
- •While overwhelmingly positive, some minor criticisms have been noted:
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