Hotel Figueroa

Hotel Figueroa, a Michelin Key Selected property in the heart of downtown Los Angeles, offers a unique blend of historic charm and contemporary boutique luxury, largely appreciated for its distinctive design and vibrant atmosphere.

1. Overall Rating & Sentiment

Hotel Figueroa generally receives positive feedback, often described as a "solid option" or an "excellent experience". It is lauded for its beautiful, thoughtfully renovated historic property and is part of Hyatt's Unbound Collection. The hotel was also recognized with a Michelin Key, signifying a very special stay.

2. Key Highlights

Guests consistently praise the hotel's:

• Design & Ambiance: The hotel boasts a restored Spanish Colonial Revival style, a result of a massive three-year renovation that brought it back to its 1920s glory. Public spaces are adorned with notable original works by local artists, many of whom are women, in keeping with the hotel's unique history as a women-funded and women-only hotel when it opened in 1926. The lobby is spacious and welcoming.
• Location: Its central downtown Los Angeles location is a major draw, placing guests within walking distance of key attractions such as Crypto.com Arena, L.A. Live, the Grammy Museum, Peacock Theater, the Convention Center, and numerous art galleries.
• Amenities: A standout feature is the unique coffin-shaped swimming pool, surrounded by a lush courtyard that provides an urban oasis from the city bustle. The hotel also offers a 24-hour fitness center, a variety of top-notch food and bar options, and pet-friendly accommodations (with fees).

3. Room Quality

Room quality at Hotel Figueroa presents a mixed but generally positive picture. Standard rooms are often described as "compact" or on the "smaller side," though "comfortable and well organized". Suites, however, offer more generous space, often featuring separate living areas and double sinks in the bathrooms. The design across all rooms is eclectic and contemporary, featuring original art by local artists.

While the double-paned windows effectively block out street noise, ensuring a quiet stay, some guests have noted issues with shower controls and fixed rain shower heads, which can be inconvenient for taller individuals. Basic amenities like a minibar or refrigerator might be absent in some standard rooms, but coffee machines with Vittoria pods are usually provided. Guests often recommend requesting a pool-facing room for better views and layouts, and suggest avoiding standard queen rooms due to potential quality variations. Some rooms have also been reported to have loud HVAC systems.

4. Dining Experience

The hotel boasts a "top-notch" food and bar program.

• Cafe Fig: This is the hotel's main, all-day restaurant, serving locally sourced food with global influences and offering both indoor and outdoor dining. Breakfast options are varied, including dishes like shakshuka, Mexican chilaquiles, and avocado toast. While generally good, some feedback suggests breakfast quality and variety could be enhanced to align more closely with a true upscale property. However, the Globalist breakfast is frequently highlighted as excellent.
• Sparrow: A modern coastal Italian restaurant that has received praise for dishes such as grilled branzino and pasta bolognese.
• Bars: The hotel features several bars, including Bar Figueroa, Bar Alta, and Rick's by the unique coffin-shaped pool. These venues are known for their inventive cocktails.

Room service was suspended during the pandemic, though on-site dining and external delivery services remain available.

5. Service & Staff

The service at Hotel Figueroa is frequently cited as excellent, with staff described as professional, efficient, and genuinely welcoming from check-in. Guests appreciate the attentive and security-conscious approach of the team. While older employee reviews occasionally mentioned inconsistent tips and management issues, recent guest feedback consistently highlights positive interactions with staff.

6. Location & Accessibility

Hotel Figueroa's prime location in downtown Los Angeles is a significant advantage. It's across the street from the Crypto.com Arena and L.A. Live, and within a short walk to many cultural attractions like the Grammy Museum, Convention Center, and various art galleries. Public transportation, with the 7th Street - Metro Center and Pico Stations, is also conveniently located within a 9-minute walk.

While downtown LA is a walkable area, guests often find a car or taxi necessary for longer distances, even within a 5 km radius, given the expansive nature of Los Angeles. Valet parking is available.

The hotel is committed to accessibility, offering accessible public entrances, parking, pool areas with lifts, and ramps throughout public spaces. It provides 29 accessible rooms, including fully accessible rooms with larger door openings, roll-in showers or shower/tub with handheld showerheads and handrails, and ADA-compliant sinks and toilets.

The immediate neighborhood of downtown LA can be "polarizing," with some guests noting it can be "loud, chaotic, and gritty," with occasional sightings of "unstable people and drug use". However, the hotel itself is seen as a "peaceful enclave" or "urban oasis" despite the surrounding city bustle.

7. Value & Pricing

Hotel Figueroa is generally considered a good value, particularly for members of the World of Hyatt loyalty program. As a Category 4 property, award nights can range from 12,000 (off-peak) to 18,000 (peak) points per night. Cash prices typically hover around $225 per night, though they can range from $144 to $559 depending on the season and room type. Utilizing a World of Hyatt Category 1-4 free night certificate is highlighted as an excellent value, as it often waives the $35 daily destination fee. Some guests, however, suggest that while it's presented as a five-star property, the overall offering might not consistently meet a true 5-star standard, implying the price point could be slightly reconsidered for better value.

8. Common Complaints

Recurring criticisms include:

• Room Size: Standard rooms can feel small or compact for some guests.
• Bathroom Quirks: Confusing shower controls and immobile rain shower heads have been mentioned as an inconvenience, especially for taller guests.
• Noise: While double-paned windows largely mitigate street noise, loud HVAC units in some rooms have been a complaint.
• Breakfast Consistency: Although generally good, some find the breakfast quality and variety could be improved to match expectations for an upscale hotel.
• Neighborhood Environment: The immediate surroundings in downtown LA, particularly the presence of "unstable people and drug use," can be off-putting for some visitors.
• Downgraded Amenities: As of 2025, some guests have noticed a shift from branded toiletries, keycards, and other small room details to more generic options, which was a point of disappointment for those who appreciated these boutique touches.
• Lack of Minibar/Refrigerator: Some standard rooms may not include these amenities.

Sources

1. thepointsguy.com
2. booking.com
3. liveandletsfly.com
4. reddit.com
5. secretlosangeles.com
6. michelin.com
7. bradajohnson.net
8. travelagewest.com
9. hotels.com
10. wheeltheworld.com
11. hyatt.com
12. indeed.com
13. reddit.com
14. hotelfigueroa.com
15. upgradedpoints.com
16. kayak.com