Hotel Cumbres Lastarria

Hotel Cumbres Lastarria: A Michelin Key Selected Gem in Santiago's Bohemian Heart

Hotel Cumbres Lastarria, a Michelin Key Selected property, consistently earns high praise for its prime location, exceptional staff, and modern amenities, making it a standout choice for travelers exploring Santiago, Chile. Nestled in the vibrant Lastarria neighborhood, the hotel offers a sophisticated yet comfortable base with a strong connection to the city's cultural pulse.

1. Overall Rating & Sentiment

Guests generally regard Hotel Cumbres Lastarria as a "Superb" or "Wonderful" establishment, with review scores often ranging from 9.0 to 9.6 across categories like location, cleanliness, comfort, and staff. The overarching sentiment is highly positive, highlighting a memorable and enjoyable stay for most visitors.

2. Key Highlights

The hotel's most frequently lauded features include its unbeatable location in the trendy Lastarria district, the genuinely friendly and helpful staff, and the comfortable accommodations. The rooftop pool is a significant draw, offering breathtaking panoramic views of the Andes mountains, Parque Forestal, San Cristóbal Hill, and the city center. Guests also appreciate the hotel's modern design, the delicious breakfast, and reliable free WiFi access.

3. Room Quality

The 70 rooms at Hotel Cumbres Lastarria are characterized by their modern design, integrated spaces, and immaculate cleanliness. Guests often describe the beds as very comfortable, though some have noted them to be "a little soft" for their preference. Each room is well-appointed with amenities such as air conditioning, a flat-screen TV, complimentary toiletries, a coffee machine, iron, and a safe. Some rooms even welcome guests with a complimentary bottle of wine. However, minor points of contention include privacy concerns with the glass shower doors and a lack of readily available bedside power outlets, particularly modern USB-C ports.

4. Dining Experience

The breakfast experience at Hotel Cumbres Lastarria is a consistent highlight for many guests, frequently described as "fantastic," "unbelievably good," and "delicious." Served as a buffet on the 8th floor, it offers an extensive selection including omelets made to order, a variety of breads, pastries, eggs, bacon, and fresh fruit, all enjoyed with superb views. The hotel also features an on-site restaurant, Punto 8, which serves breakfast, lunch, and dinner, and a tapas bar for evening refreshments.

5. Service & Staff

The staff at Hotel Cumbres Lastarria receives overwhelmingly positive feedback, consistently praised for being "friendly," "helpful," "attentive," and "incredible." Guests frequently highlight the exceptional service from the front desk, with specific mentions of staff members like Pablo, and the breakfast team, particularly Raul, who are noted for their hospitality and willingness to go "out of the way to serve you." The staff is proficient in both English and Spanish, facilitating smooth communication for international travelers.

6. Location & Accessibility

The hotel boasts an "excellent," "prime," and "unbeatable" location in the trendy and bohemian Lastarria neighborhood. This area is celebrated for its lively atmosphere and safety, offering an abundance of restaurants, bars, and cultural attractions within easy walking distance. Nearby points of interest include the Fine Arts Museum, Museo Chileno de Arte Precolombino, Gabriela Mistral Cultural Center, Santa Lucía Hill, and Parque Forestal, all accessible within a 5-15 minute walk. The Universidad Catolica metro station is also conveniently close, just 984 feet (50 meters) away. While the airport journey can be lengthy, this is typical for Santiago due to its distance from downtown.

7. Value & Pricing

Guests generally consider Hotel Cumbres Lastarria to offer good value for money, reflected in an average rating of 8.7 for this category. Prices for a night's stay typically range from $117 to $170 for two adults. November is noted as the most expensive month to stay, while May offers the cheapest rates.

8. Common Complaints

Despite the high praise, a few recurring issues have been noted by guests. Some reviews mention a lack of room service and limited bar availability on weekends as service complaints. While many rave about breakfast, a few past criticisms of its quality exist. The beds, though comfortable for most, are described as "a little soft" by some who prefer a firmer mattress. Other minor inconveniences include potential privacy issues due to glass shower doors, the absence of modern USB-C charging ports by the bed, and occasional reports of slow hot water and low water pressure. One review also reported "very poor" Wi-Fi, contrasting with other feedback that highlights good in-room Wi-Fi speeds.

Sources

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