Grand Hotel Amrâth Kurhaus
Selected
Check Availability & Prices
Find the best rates for Grand Hotel Amrâth Kurhaus.
Check Availability on Booking.comView the official listing on the MICHELIN Guide.
Hotel Details
Location
Grand Hotel Amrâth Kurhaus · Scheveningen, Netherlands
Map results are provided by Google and may not reflect the complete list of Michelin Key hotels. Refer to the full listing above for the official selection.
Explore More Hotels
Key Highlights
- ✓Breakfast: The breakfast often receives high marks for its variety, quality, and the option to enjoy it with a beautiful beach view. Some even mention "amazing breakfast with champagne".
Expert Review: Grand Hotel Amrâth Kurhaus
Grand Hotel Amrâth Kurhaus, Scheveningen: A Detailed Review
The Grand Hotel Amrâth Kurhaus in Scheveningen, a Michelin Key Selected property, presents a grand facade and an enviable beachfront location that consistently draws praise. While guests are often captivated by its historic charm and stunning views, the overall experience can be a mix of luxury and areas needing improvement, particularly concerning modernization and service consistency.
1. Overall Rating & Sentiment
The general sentiment for Grand Hotel Amrâth Kurhaus is largely positive, with guests appreciating its iconic status and prime location. Review scores often hover around "good" to "very good," with an average of 7.7 out of 10 on some platforms. While the hotel aims for a 5-star experience, some guests suggest it feels closer to a 4-star property due to certain aspects. The atmosphere is often described as elegant and wonderful.
2. Key Highlights
Guests consistently laud several aspects of the hotel:
- Location: The most frequently praised highlight is its unbeatable beachfront position in Scheveningen, offering breathtaking sea views and direct access to the promenade, beach bars, and restaurants.
- Design & Ambiance: The hotel's beautiful, historic building, dating back to 1818, with its "Art Deco features and artwork" and a stunning ballroom, is a significant draw, exuding a sense of grandeur and timeless charm.
- Breakfast: The breakfast often receives high marks for its variety, quality, and the option to enjoy it with a beautiful beach view. Some even mention "amazing breakfast with champagne".
- Amenities: The indoor pool, spa, and fitness center are generally well-received, providing relaxation and leisure options for guests.
3. Room Quality
Room quality elicits mixed feedback. Many guests find the rooms clean, comfortable, and well-decorated, with spaciousness often noted for suites and family rooms. Comfortable beds and mattresses are frequently mentioned. However, a significant number of reviews point to rooms feeling outdated and showing signs of wear. Common criticisms include stained carpets, worn furniture, dirty windows or balconies, and small TV screens. Some find the bathrooms, particularly the shower-bath combinations, inconvenient and not modern, with issues like inconsistent hot water or poor drainage.
4. Dining Experience
The hotel's main restaurant, Waves at the Kurhaus, offers international and French dishes. The breakfast buffet, as mentioned, is a standout, praised for its variety and quality. However, general dining experiences outside of breakfast can be inconsistent. While some guests have enjoyed gourmet meals and specific dishes like BBQ lobster with impeccable service, others have expressed disappointment with the food quality and slow service at the restaurant. The restaurant "Waves" is rated 8.4/10 overall by TheFork users, with food quality at 7.6/10 and service at 7.7/10.
5. Service & Staff
Feedback on service and staff is varied. Many guests highlight "friendly and attentive reception staff" who ensure smooth check-in and check-out, and express appreciation for staff who go "above and beyond" to assist. Some experiences describe staff being very friendly and providing "nice attention and surprises" for special occasions. However, there are also recurring complaints about service inconsistencies. Some guests describe staff as "unfriendly and not good" or "extremely clumsy and clearly not trained". Delays in room cleaning, issues with room key access after check-out, and perceived arrogance from reception staff have also been reported.
6. Location & Accessibility
The Grand Hotel Amrâth Kurhaus boasts an exceptional location directly on the Scheveningen beach and promenade. This prime position offers easy access to the sea, sand, and various beach activities, as well as nearby attractions like Holland Casino Scheveningen and Scheveningen Pier. Transport to The Hague city center is also convenient. While the beachfront setting is a major advantage, guests should be aware of potential noise from outside bars and occasional construction in front of the hotel.
7. Value & Pricing
The perceived value for money at Grand Hotel Amrâth Kurhaus is a point of contention. While some guests find it an unbeatable experience at a similar price point to other hotels in The Hague (which averages around $122), others deem it "overpriced for a 5-star hotel" and suggest it doesn't live up to its alleged 5-star status. Specific complaints about pricing include expensive parking and high costs for in-room mini-fridge items without prior notification.
8. Common Complaints
Several recurring issues are noted by guests:
- Outdated Rooms: The most frequent criticism pertains to rooms that are perceived as dated and in need of renovation, with issues like worn furniture, stained carpets, and dirty windows.
- Service Inconsistencies: While friendly staff are noted, there are instances of poor or inconsistent service, including long waits, untrained staff, and difficulties with requests.
- High Costs for Services: Parking, in particular, is frequently cited as being very expensive.
- Small Pool/Gym: Despite having a spa and wellness center, some guests find the indoor pool to be small, and the gym facilities to be tiny and outdated.
- Noise: External noise from bars and construction has been mentioned as a disturbance.
Sources
Points to Consider
- •Several recurring issues are noted by guests:
- •Outdated Rooms: The most frequent criticism pertains to rooms that are perceived as dated and in need of renovation, with issues like worn furniture, stained carpets, and dirty windows.
- •Service Inconsistencies: While friendly staff are noted, there are instances of poor or inconsistent service, including long waits, untrained staff, and difficulties with requests.
Google Reviews
5,824 reviews
Recent Guest Reviews
Nancy Sen
Our stay in this hotel was great as usual! We wanted to thank you for your engagement for celebrating our wedding anniversary. It was wonderful there, like every year. Special thanks to Diana, the nice woman at the reception, who welcomed us with a lot of kindness. We're looking forward to visiting the hotel again this summer but especially on Valentine's Day next year! Best wishes, Nancy
Response from the owner
Dear Mrs Nancy Sen, <br><br>We highly appreciate your precious time for giving us your valuable feedback! <br><br>We are glad that you had a great time staying in the Grand Hotel Amrath Kurhaus. <br><...
Gaston Brizuela
Welcoming: Our experience at the Amrath Kurhaus was a 10 out of 10. From the moment we arrived, we were welcomed by an incredible team. The receptionists are always smiling, warm, and extremely professional. Evi, Anna, and Nasrim were especially kind and helpful. We were then greeted by Frank, an extraordinary gentleman who gave us a short tour of the hotel and shared the fascinating history of th...
Response from the owner
Dear Mr. Brizuela,<br><br>Thank you very much for your wonderful and detailed review.<br><br>We are truly delighted to read that your experience at Grand Hotel Amrath Kurhaus was a 10 out of 10. It is...
Andreza MaraschinWoolf de Oliveira
We had a wonderful stay at the Grand Hotel Amrâth Kurhaus. The hotel is very family-friendly, and its history is very interesting, which made our stay even more special. We visited the hotel in January, during the off-season, and the atmosphere was calm and welcoming—perfect for families. Everything was clean and nicely arranged throughout the hotel. A special mention goes to the staff – everyone ...
Response from the owner
Dear Andreza,<br><br>Thank you very much for taking the time to share such a lovely review following your stay at the Grand Hotel Amrâth Kurhaus.<br><br>We are delighted to hear that you and your fami...
coriena poelstra
My compliments for an warm and wonderful staff at the Kaurhaus. I booked a night here to celebrate my husbands birthday and when the staff found out he recieved a surprise during the high tea we booked which was very attentive. The nice surprises kept comming with a birthday card, complimentary chocolates and a turn down service with a lovely note. All the staff were very friendly and made our st...
Response from the owner
Dear Ms. Poelstra,<br><br>Thank you very much for sharing your wonderful experience at the Grand Hotel Amrâth Kurhaus.<br><br>We are delighted to hear that you chose to stay with us to celebrate your ...
Simply Halima
Extremely Disappointing Experience – Subpar Service and Mismanagement I booked a stay at the Grand Amarth Kurhus Hotel in Scheveningen with high expectations, given its reputation and location, but my experience was profoundly disappointing. First, the communication prior to arrival was misleading. I confirmed my room over the phone, yet upon checking in at 14:00, I was unable to access the room...
Response from the owner
Dear Simply Halima,<br><br>We sincerely apologize for the disappointing experience you encountered during your stay at Grand Hotel Amrâth Kurhaus. Your feedback regarding communication failures, staff...
Sabri Alvarez Vasquez
Amazing experience, hotel with views to the Hague beach, the biggest and most beautiful building around, very nice spa, best breakfast buffet I have ever had and even better service. Daiana was the nicest person ever, did our check-in and check-out, made us laugh and was very very kind. For sure we will be back soon!
Response from the owner
Sabri,<br><br>Thank you so much for your wonderful review!<br><br>We’re thrilled to hear that you had an amazing experience and enjoyed the views, the spa, the breakfast buffet, and our service. Daian...
