Landgoed Duin en Kruidberg
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Hotel Details
Location
Landgoed Duin en Kruidberg · Santpoort-Noord, Netherlands
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Key Highlights
- ✓Excellent Service: The staff receives frequent commendation for being polite, helpful, incredibly friendly, and attentive.
- ✓Relaxing Spa: The spa facilities, including a sauna, steam room, and hot tub, are noted as beautiful, peaceful, and of good quality, perfect for relaxation.
Expert Review: Landgoed Duin en Kruidberg
A Comprehensive Review of Landgoed Duin & Kruidberg: A Michelin Key Selected Retreat
Landgoed Duin & Kruidberg in Santpoort-Noord, Netherlands, stands as a distinguished Michelin Key Selected property, frequently praised for its elegant blend of historic grandeur and natural beauty. This country house hotel offers guests a luxurious escape, often described as a "fairytale" experience.
1. Overall Rating & Sentiment
The general consensus among guests is overwhelmingly positive, with the hotel receiving "fabulous" or "excellent" ratings, often scoring 8.8 out of 10 based on over 2,700 reviews. Guests consistently highlight a sense of relaxation and luxury, with many returning visitors. The sentiment leans strongly towards appreciation for the beautiful surroundings, attentive staff, and high-quality amenities.
2. Key Highlights
Guests consistently rave about several key aspects of Landgoed Duin & Kruidberg:
- Stunning Historic Building & Grounds: The impressive architecture and gorgeously furnished interiors, set within expansive, beautiful grounds, are a major draw. Many describe it as feeling like a different age or a historical home.
- Nature and Tranquility: Located in the Zuid-Kennemerland National Park, the estate offers a peaceful and serene environment, ideal for walking and hiking directly from the hotel.
- Excellent Service: The staff receives frequent commendation for being polite, helpful, incredibly friendly, and attentive.
- High-Quality Dining & Breakfast: The breakfast buffet is repeatedly described as lavish, excellent, amazing, and very complete, with good quality food and attentive staff. The restaurant also garners praise for its quality.
- Relaxing Spa: The spa facilities, including a sauna, steam room, and hot tub, are noted as beautiful, peaceful, and of good quality, perfect for relaxation.
3. Room Quality
Landgoed Duin & Kruidberg offers 75 hotel rooms, with 31 located in the historic Manor House and 44 in an adjoining, more modern wing. Rooms in the manor house are classic in style, while those in the newer wing offer a more modern design, yet still in keeping with the estate's character.
Guests generally find the rooms spacious, comfortable, and beautiful, with comfortable beds. Amenities include air conditioning, ensuite bathrooms (some with separate toilet and shower, reminiscent of Japanese design), flat-screen TVs, coffee machines, tea/coffee makers, and free WiFi. While many appreciate the high quality of rooms, particularly the Deluxe rooms, some have found the facilities in the Classic Double Rooms to be relatively basic for a historic building.
4. Dining Experience
The dining experience at Landgoed Duin & Kruidberg is a significant highlight for many guests. The extensive breakfast buffet is highly rated (scoring 9.1 in guest reviews) and includes continental and buffet options. It's consistently praised for its quality and variety.
The hotel also features an elegant fine dining restaurant serving refined French-Mediterranean cuisine, which has received a 1-star Michelin rating. Reservations are highly recommended for the restaurant. Guests commend the noticeable good quality of food and the attentive staff in both the restaurant and bar. There is also a stylish bar located in the basement, open daily.
5. Service & Staff
The service and staff at Landgoed Duin & Kruidberg receive exceptional feedback, with a staff rating of 9.1 out of 10. Guests frequently describe the staff as incredibly friendly, helpful, polite, and attentive. They are often noted for going "above and beyond" to make guests feel special, particularly for special occasions like anniversaries. The team is dedicated to creating unforgettable experiences and strives for excellence in service.
6. Location & Accessibility
The hotel boasts an "excellent location" (9.5 out of 10). Situated in Santpoort-Noord, it is nestled within the Zuid-Kennemerland National Park, offering direct access to walking and cycling trails through dunes, forests, and past castle ruins.
Despite its serene natural setting, the hotel is well-connected. It's only a short drive from the coast and Haarlem, and a 30-minute train ride from a local station with free parking to central Amsterdam. Free parking is available on-site, with no reservation needed.
7. Value & Pricing
While specific price ranges can fluctuate, guests generally perceive the hotel as offering good value for money, especially given its luxurious offerings and beautiful setting. Some reviews indicate prices around $134.49 for a 1-night stay for two adults, though this is subject to change. However, some guests have expressed that certain experiences, like dinner, can be a bit pricey, and the value for money on more expensive room categories like suites can sometimes be questioned if expectations are not met.
8. Common Complaints
While overall reviews are highly positive, some recurring issues and criticisms have been noted by guests:
- Spa Restrictions and Availability: Recent feedback indicates a new two-hour reservation policy for the spa, which some find restrictive. The limited availability of the single jacuzzi, even with reservations, has also been a point of frustration.
- Room Maintenance and Amenities in Suites: For higher-priced rooms, specifically Classic Suites, some guests have reported issues such as stained sofas, spider webs, insufficient lighting making rooms feel dark, and missing basic amenities like slippers upon arrival. Views of the car park instead of gardens from a suite have also been a disappointment.
- Outdated Gym Facilities: The gym has been described as outdated, with unusable strength training equipment, which is unexpected for a hotel of this caliber.
- Occasional Service Lapses (Brasserie/Hoeve): While the main hotel staff is highly praised, there have been isolated reports of slow service or less-than-friendly interactions at the associated Brasserie Hoeve Duin en Kruidberg.
- Noise in Rooms: Some guests have reported noise from neighboring rooms' plumbing or loud air conditioning/heating units.
- Breakfast Crowds/Service: While breakfast quality is generally excellent, one guest mentioned a long search for a free and clean table at the buffet and only automated coffee options, with no possibility for special requests like soy cappuccino.
Sources
Points to Consider
- •While overall reviews are highly positive, some recurring issues and criticisms have been noted by guests:
Google Reviews
2,493 reviews
Recent Guest Reviews
Erdem SİREL
We returned to Landgoed Duin & Kruidberg this year to celebrate my birthday, having had a very good experience last year. Unfortunately, this stay did not live up to the high standards we expected from a Classic Suite, which is their most expensive room category. While the historic building itself is stunning, our suite was underwhelming. It felt smaller than expected and was quite dark due to in...
Marisa de Sousa
We stayed one night 3 Jan, at Landgoed Duin & Kruidberg and had dinner at the restaurant. While the setting itself is undeniably beautiful and the dining room stunning, the service was deeply disappointing and far below the standard expected of a property of this caliber. The service team appeared unprepared and insufficiently trained in basic fine-dining etiquette. Throughout the evening, there ...
Debora Mosconi
We shared our room with a MOUSE, for 5 days, on the third day we informed the staff that we saw something running from under the bed to under the heater. They said they would “look into it”. In the morning that we were leaving we saw that it was a mouse, and again running from under the bed to the heater. When informing the staff that we saw a mouse in the bedroom, their reply was that “it is an o...
Response from the owner
Dear Mrs. Mosconi,<br><br>We are shocked by your experience and feel the same as we do. We are very sorry that your experience, and the handling by the staff at that moment, was not up our high standa...
Vikram Suresh
Lovely place to stay. Huge garden to walk around. Fine dining experience was fantastic. Also, a great place for offsite meetings.
Andrea
We had lunch at the restaurant and, unfortunately, the service did not live up to the setting. After being seated, we waited around 15 minutes before anyone came to bring the menu and take our order, and only after we approached the staff ourselves. A brief apology was offered, and fortunately the food arrived quickly once ordered. However, clearing the plates and receiving the dessert menu was ag...
Jacky Price
Stayed in a lakeside suite for the New Year. Food is lovely, service is really nice. The spa and surrounding area makes this a perfect getaway
