Graduate by Hilton Seattle
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Hotel Details
Brand
Hilton
Location
Graduate by Hilton Seattle · Seattle, United States
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Expert Review: Graduate by Hilton Seattle
Graduate Seattle, a Michelin Key Selected property, offers a unique blend of Art Deco charm and collegiate nostalgia in the heart of the University District. It is generally well-regarded for its distinctive design, vibrant atmosphere, and convenient location near the University of Washington.
1. Overall Rating & Sentiment
Graduate Seattle receives a strong overall positive sentiment, with guests frequently appreciating its unique decor, prime location, and friendly staff. It boasts an impressive overall rating of 8.2, with an outstanding 8.5 for value. While some guests note minor issues, the general consensus points to a satisfying and memorable stay.
2. Key Highlights
Guests consistently love the hotel's character and ambiance, particularly its Art Deco roots and stylish renovation. The rooftop bar, Mountaineering Club, is a major draw, offering adventurous cocktails and panoramic views of the Cascade Mountains, Puget Sound, and downtown Seattle. Its proximity to the University of Washington campus is also a significant highlight, making it ideal for visitors to the university. The lobby itself is considered stunning, featuring vintage furniture, a fireplace, and various seating areas that create a welcoming space for work or relaxation. The hotel also provides a 24-hour fitness center and complimentary bicycles.
3. Room Quality
The 154 rooms at Graduate Seattle are described as comfortable and well-appointed, reflecting a vintage design aesthetic with modern amenities. Guests have enjoyed spacious rooms with large windows, some offering beautiful views of Seattle, including the Space Needle. Rooms often feature plush bedding, down comforters, high-speed Wi-Fi, flat-screen TVs, desks with chairs, and eco-friendly toiletries. The bathrooms are also noted for their cute wallpaper, amazing tile work, and Art Deco mirrors. However, as the building dates back to 1931, some rooms may show their age, and there have been occasional complaints about thin walls.
4. Dining Experience
Graduate Seattle offers two on-site dining options: Mountaineering Club and Poindexter Coffee. The Mountaineering Club, located on the 16th floor, serves American cuisine for brunch, lunch, and dinner, along with light fare and al fresco dining. Its menu draws inspiration from the Pacific Northwest, featuring regional ingredients. Poindexter Coffee is a lobby-level cafe perfect for a quick coffee or casual breakfast. Daily breakfast is available for an additional charge, typically ranging from $5 to $15 for adults and children.
5. Service & Staff
The hotel's staff is consistently praised by guests for being friendly, helpful, warm, and responsive. The multilingual staff contributes to a welcoming environment for international guests.
6. Location & Accessibility
Strategically located in Seattle's vibrant University District, Graduate Seattle is just a 10-minute walk from the University of Washington campus. Its location offers convenient access to local attractions and a wide range of dining and entertainment options. A subway station is right in front of the hotel, providing easy transportation downtown. Nearby attractions also include the Neptune Theatre, University Village, Lake Union, and the Burke Museum of Natural History and Culture. While close to the university, it's acknowledged that the city's booming high-tech centers are a bit further away.
7. Value & Pricing
Graduate Seattle is considered to offer remarkable value for money. While the average room price is around $273, it compares favorably to the city's average of $264, providing premium amenities at a budget-friendly price point. Room rates can vary significantly, with January being the cheapest month (average 44% drop) and June being the most expensive (average 168% rise). Weeknight prices average around $208, while weekend nights average $159.
8. Common Complaints
Despite its many positive attributes, some recurring criticisms have been noted. These include occasional complaints about thin walls, which can lead to noise disturbances. Some guests have reported concerns about cleanliness and service issues, as well as missing amenities like refrigerators or consistent Wi-Fi in certain instances. There have also been isolated reports of heating issues in rooms. Valet parking is available for a fee, which can be significant.
Sources
Google Reviews
854 reviews
Recent Guest Reviews
Gene Trautmann
Oliver and Amani the Valets were SO kind, patient and professional! Sam at the front desk and his cohort were lovely and very helpful. Things I loved : decor, location, service, food and craft cocktails at the roof top bar were incredible as well as the view. I love the staff, service and cleanliness here and it was a good value for money.
Response from the owner
Hello Gene, thank you for sharing your wonderful experience at Graduate Seattle! We're thrilled to hear that the team made such a positive impact on your stay. We're delighted that you found value in ...
Martha Mazzone
What a fun gem of a place in U District. Comfortable, clean, spacious, funky decor, a great coffee shop in the lobby, and a rooftop bar and restaurant with terrific views. Super friendly service - shoutout to Luke at the front desk- and overall a great experience. My only constructive criticism is when you only have two elevators, fixing the broken one has to be top on the priority list. :-)
Response from the owner
Thank you for the fantastic review! We’re thrilled you enjoyed the vibe, amenities, and especially the friendly service, and Luke will be happy to hear the shoutout. We appreciate the feedback about t...
Darion Watson
Cleo was a delight helping us get our car at the crack of dawn, literally 5AM. Such a pleasant and kind attitude. Our rooms were clean and service spectacular overall. We enjoyed our stay!
Response from the owner
Thank you for your thoughtful feedback. We’re delighted to hear your early morning assistance was handled with such kindness and that you enjoyed clean rooms and spectacular service throughout your st...
R Peters
The rooms are very small but cute and updated. Outside noise is okay--not terrible but not quiet, either. My complaint is that upon checking in I received no information about the amenities such as where the restaurants are, where the ice machines are located (the even floors--found this out by calling the front desk), and how to use the supposed 15 dollars a day we are supposed to get for stayin...
Response from the owner
Hi R, thank you for taking the time to leave us feedback. We're sorry to hear about the lack of information provided during your stay. Our goal is to provide a pleasant visit and excellent service. We...
Cheryl Powell
Enjoyed our stay at the Graduate by Hilton. Herman our Valet on the late shift was very polite and helpful. He always greeted us and made sure he was there if we needed anything. Made the stay at the graduate even better. Lucky to have such a great employee
Response from the owner
Thank you so much for sharing your kind feedback! We’re thrilled to hear Herman made such a positive impact on your stay he truly embodies the welcoming spirit of Graduate by Hilton. We’ll be sure to ...
Tim Widerquist
No fridge or microwave in the room were negatives. A fridge can be requested, but we arrived at 10pm and staff were not available to bring a fridge. My milk got warm. Hotel also ran out of regular coffee packets. I called asking for regular coffee and was delivered extra decaf. Asked at the front desk and they got me a comped coffee from the cafe, but I really just want something for when I w...
Response from the owner
Hi Tim, thank you for sharing your feedback with us. We apologize for the inconvenience you experienced while with us. Guest satisfaction is important to us. Rest assured we are looking into the issue...
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