Flaner Hotel

The Flaner Hotel in Warsaw, Poland, a Michelin Key Selected property, consistently earns high praise from guests for its blend of classic elegance and contemporary design, exceptional service, and prime location.

1. Overall Rating & Sentiment

The general consensus for Flaner Hotel is overwhelmingly positive, with an overall rating of 9.3 on Booking.com from over 1,700 reviews, and an 8.0 overall rating on Agoda. Guests frequently describe their stays as wonderful, excellent, and absolutely fantastic, highlighting the hotel's quality and value.

2. Key Highlights

Guests consistently laud the Flaner Hotel for several key aspects:

• Location: Its central position on the historic Royal Route is a major draw, offering easy access to major attractions.
• Service & Staff: The staff are frequently described as friendly, helpful, and attentive, contributing significantly to a positive guest experience.
• Design & Cleanliness: The hotel's art-deco style, combining classic elements with high-quality materials, is appreciated for its elegance and chic ambiance. Cleanliness is also highly rated.
• Dining: The breakfast, in particular, receives rave reviews.

3. Room Quality

Flaner Hotel's 28 rooms are noted for their comfort, spaciousness, and attractive design. The decor features an art-deco style with high-quality materials, thoughtful lighting, and unique touches like tapestry walls, serpent lamps, and mosaic vanities, with color palettes ranging from subtle neutrals to vibrant greens and pinks. Rooms are air-conditioned and well-equipped with amenities such as LED TVs with satellite channels, minibars, tea and coffee facilities, complimentary mineral water, and Nespresso coffee machines. Bathrooms are generally a decent size with hot showers.

4. Dining Experience

The dining experience at Flaner Hotel is a significant highlight. Breakfast is consistently praised as delicious, fantastic, and "out of this world," offering a plentiful buffet alongside an à la carte hot meal menu, including vegetarian and vegan options. The on-site restaurant also provides an excellent dinner service, with cuisine based on steaks and various choices for vegetarians and vegans. Additionally, the hotel features the Zwierciadlo Bar, inspired by 1960s American culture, serving original cocktails and a selection of American whiskeys.

5. Service & Staff

The service and staff at Flaner Hotel receive consistently high marks, with guests describing them as friendly, super helpful, attentive, and professional. The front office team is available 24 hours a day, and concierge services are provided for arranging city tours or airport pickups. One guest specifically mentioned concierge Derek as "always cheerful and extremely helpful".

6. Location & Accessibility

The hotel boasts an "excellent" and "very central" location on the historic Royal Route at 4 Krakowskie Przedmieście. It is ideally situated next to the Copernicus Monument, a short walk from the Old Town and Nowy Świat metro station, making it perfect for exploring the city's sights on foot. Nearby attractions also include the Presidential Palace, the University of Warsaw, and the Polish Theater. The hotel offers convenient access to various public transport options, including Warszawa Centralna Train Station and multiple metro stations such as Nowy Swiat-Uniwersytet, Dworzec Gdanski, Rondo Daszynskiego, Swietokrzyska, Ratusz Arsenał, and Centrum.

7. Value & Pricing

Guests frequently comment on the "great quality to price ratio" and "exceptional value" offered by Flaner Hotel. While it is positioned as a premium choice, with typical prices ranging from $151 to $200 per night, it is considered worth the cost compared to the average hotel room in Warsaw ($101-$150) due to its elevated experience, personalized service, and amenities.

8. Common Complaints

While reviews are overwhelmingly positive, some minor recurring issues have been noted by guests:

• Room Storage: Some guests have found the wardrobe or storage space in rooms to be slightly lacking, particularly for longer stays or more luggage.
• Seating: A few reviews mentioned having only one armchair in the room, which could be inconvenient for two guests.
• Bathroom Lighting: One guest found the bathroom lights too bright, not matching the moody ambiance of the room.
• Accessibility: A set of steps at the main entrance was noted, with no ramp available, which could be an issue for elderly or disabled guests.
• Windows: Some rooms reportedly do not allow windows to be opened.
• Information Clarity: Occasionally, staff information regarding restaurant or bar opening hours was perceived as somewhat careless or unclear.
• Room Assignment/Buffet: One guest reported receiving an accessible bathroom with a low mirror when not requested, a gap under the door allowing light and sound, and a modest breakfast buffet.

Sources

1. booking.com
2. booking.com
3. agoda.com
4. booking.com
5. booking.com
6. bestwestern.com
7. michelin.com
8. booking.com
9. expedia.com
10. bestwestern.it
11. agoda.com
12. kayak.com