Emery Hotel
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Hotel Details
Location
Emery Hotel · Minneapolis, United States
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Expert Review: Emery Hotel
The Emery Hotel in Minneapolis, United States, a distinguished Michelin Key Selected property, generally garners positive feedback for its elegant design, prime downtown location, and attentive service.
1. Overall Rating & Sentiment
The overall sentiment for Emery Hotel is largely positive, with guests frequently describing their stays as aesthetically refreshing and pleasing. Reviewers often highlight the hotel's beautiful spaces and comfortable atmosphere.
2. Key Highlights
Guests consistently praise the hotel's sophisticated design, which beautifully integrates the building's historic bank origins with modern elements. The lobby, with its high ceilings, marble, wood, and abundant natural plants, creates an "urban oasis" feel. Its central downtown location is another major draw, offering convenient access to attractions and the city's Skyway system. The friendly and attentive staff are also frequently commended. Amenities like the well-equipped 24-hour fitness center, featuring Peloton bikes, are appreciated by active guests.
3. Room Quality
Rooms at the Emery Hotel are described as spacious, inviting, and comfortable, offering plenty of room to spread out. They feature mid-century furnishings, modern touches, and amenities such as 49-inch flat-screen satellite TVs, coffeemakers, and paid mini-bars. Luxurious linens, pillowtop mattresses, and rainfall showers contribute to a comfortable stay. While the lobby boasts grand historic elements, the rooms maintain a modern and often warm design. Some guests note that certain rooms have small windows and less-than-stellar views, and that the historical aesthetic of the lobby doesn't always extend consistently into the bathrooms. Daily housekeeping is a welcomed service.
4. Dining Experience
The hotel features Giulia, a Northern Italian-inspired restaurant offering fresh handmade pasta and oven-fired pizzas made with local ingredients for dinner, light fare, and happy hour. Spyhouse Coffee, a local favorite coffee shop located in the lobby, is highly regarded for its coffee and pastries, serving as a popular gathering spot. While dinner at Giulia receives positive feedback, the breakfast offerings have received mixed reviews, with one guest finding the to-go breakfast to be "laughable" and resembling "gas station food." Complimentary breakfast is not typically included for all guests, and for Marriott Elite members, its absence has been a point of disappointment.
5. Service & Staff
The service and staff at Emery Hotel are consistently praised for being friendly, helpful, kind, and exceptional. Guests have noted the staff's attentiveness, including accommodating early check-ins and assisting with requests like mailing letters.
6. Location & Accessibility
Emery Hotel boasts a "perfect" and "very nice" central location in downtown Minneapolis, housed in the historic Midland Bank Building. It is conveniently located within a 10-minute walk of U.S. Bank Stadium and close to other popular attractions like Target Center. The hotel offers direct access to Minneapolis' renowned Skyway System, an indoor network providing easy pedestrian access to downtown malls, dining options, and public transportation. Public transport, including bus and metro lines and a Light Rail Transit (LRT) stop, is just steps away.
7. Value & Pricing
The Emery Hotel is considered to offer an exceptional blend of luxury and affordability. While it is an upscale property, its average room price of approximately $256 offers competitive value compared to the city's average. Nightly rates can start lower, around $135.15. Prices fluctuate, with November typically being the cheapest month and April the most expensive. Valet parking is available for a surcharge.
8. Common Complaints
While generally well-received, some recurring criticisms include underwhelming water pressure in the rainfall showers, and a perceived lack of consistent design aesthetics between the grand lobby and the more modern rooms, particularly in bathrooms. Some guests have found that rooms can have small windows and lackluster views. In-room Wi-Fi incurs a fee for non-Marriott members. The lobby, despite its beauty, can become quite busy in the mornings, leading to long lines at the coffee shop and difficulty finding seating. Other minor issues reported include small elevators and occasional problems with room door deadbolts and bathroom door handles. As mentioned, the quality of the breakfast at Giulia has received negative feedback from some guests.
Sources
Google Reviews
1,655 reviews
Recent Guest Reviews
Simon Says
Location is great service is really good , but rooms, I’ve stayed at canopy before, and there is no comparison. Room has no space for clothes , coffee is really bad quality, room facing a wall, AC or heat can’t be stopped and is really noisy. For the price there is no comparison possible.
Response from the owner
Dear Simon Says,<br>Thank you for being our guest and checking in with thoughts on your stay. We're pleased our location met your needs, and you experienced the first-class service that all our guests...
Jessica S
As a floral designer I recently had the pleasure of working at Hotel Emery for a C-suite dinner event, and I was thoroughly impressed by the outstanding service provided by every member of their team. Tatyana and Jackie supported their client with exceptional professionalism and attention to detail, ensuring every need was met seamlessly. At the front desk, Andy was equally impressive — graciousl...
Response from the owner
Dear Jessica,<br>It warms our hearts that you enjoyed everything about your experience with us, including our team's amazing service. Thank you for taking a moment to leave your review, and we hope to...
Philip Greenspun
The public areas and gym are very nice, albeit a little cold during what was an unusually cold spell (-7 to +20 outside). The restaurant has some good dishes, but gets very loud if anywhere near full. The morning coffee shop is good, though the food options are limited. My room (625) was presumably one of the better ones (hotel only 1/4 full and I had Gold Elite status), but was unusually shaped a...
Response from the owner
Dear Philip,<br>Thank you for your positive rating of Emery, Autograph Collection! We regret that a couple of items could have been improved, and your feedback will help us address them. <br><br>Howev...
Gregory Feltman
A nice Marriott Hotel. Check-in went smoothly and the staff was very helpful, even ensuring our whole party was on the same floor. They have a unique shop downstairs in the lobby with misc. goods and a fridge with water/pop and various alcohol choices. The building is an old bank and they did a great job continuing that theme throughout. The restaurant located there had a great bar and good dinn...
Response from the owner
Dear Gregory,<br>Thank you for taking the time to share your review! We're delighted to hear that check-in went smoothly and that our team was able to accommodate your whole party on the same floor. W...
ShaneMowgli
Nice central location with secured access to the skywalk. Plenty of good restaurant options nearby. Valet parking available or underground garage across the street can be set up so you can enter and leave as needed. Lobby and restaurant on first floor are very spacious and lots of plants giving great vibes.
Response from the owner
Dear Shane,<br>Thank you for taking the time to share such a thoughtful overview of your stay. We are pleased to hear that our central setting and convenient skywalk access added ease to your visit, a...
Andrea Feigl
We had the most wonderful stay at this hotel. While the hotel and amenities speak for themselves - it was the manager Andy who went above and beyond what one can expect. From storing our dessert in the hotel freezer, to calling about what type of upgrade we would like, to magically finding a dessert for my son when the kitchen was closed. We will 100% be back. The decor gets the ‘new on old’ r...
Response from the owner
Dear Andrea,<br>Thank you for leaving us a perfect rating. We are glad you had a great stay with us, thanks to what we offer and our team. In addition to your satisfaction, your feedback is important ...
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