Biohotel Hermitage
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Hotel Details
Location
Biohotel Hermitage · Madonna di Campiglio, Italy
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Key Highlights
- ✓Exceptional Service: The warm, attentive, and helpful staff, particularly the Maffei family who own and run the hotel, are frequently lauded for their personalized hospitality.
Expert Review: Biohotel Hermitage
Biohotel Hermitage in Madonna di Campiglio, Italy, a Michelin Key Selected property, consistently earns high praise from guests for its stunning natural setting, exceptional service, and gourmet dining. This family-run, eco-friendly hotel offers a luxurious and tranquil retreat amidst the breathtaking Brenta Dolomites.
1. Overall Rating & Sentiment
The general consensus for Biohotel Hermitage is overwhelmingly positive, often described as a "true gem" and "exceptional". Many guests consider it a 5-star experience despite its official 4-star superior status, highlighting its flawless execution and high level of hospitality. The sentiment is one of deep satisfaction, with many guests expressing a desire to return.
2. Key Highlights
Guests consistently rave about several key aspects of Biohotel Hermitage:
- Breathtaking Views: The hotel offers spectacular panoramic views of the Brenta Dolomites from nearly every window, including the rooms, dining areas, and the spa's indoor pool.
- Exceptional Service: The warm, attentive, and helpful staff, particularly the Maffei family who own and run the hotel, are frequently lauded for their personalized hospitality.
- Michelin-Starred Dining: The hotel's restaurant is a significant draw, offering gourmet cuisine that receives widespread acclaim.
- Superb Spa Facilities: The modern wellness center, including an indoor pool with panoramic views, hydromassage area, sauna, and Turkish bath, provides a relaxing retreat.
- Eco-Friendly Design: The hotel is noted for its bio-architectural design, incorporating natural wood and eco-friendly materials throughout.
- Convenient Shuttle Service: A complimentary and frequent shuttle bus ensures easy access to the ski lifts and Madonna di Campiglio town center.
3. Room Quality
The rooms and suites at Biohotel Hermitage are consistently described as spacious, comfortable, and serene. They are designed in a traditional yet chic alpine style, featuring natural wood, wooden floors and ceilings, and neutral tones. Guests appreciate the big, comfortable beds with premium bedding, heated floors, generous bathrooms, and private balconies that offer fantastic mountain views. Eco-friendly natural fabrics and soaps are also provided. Mini and Junior Suites often boast lofty beamed ceilings, adding to their charm.
4. Dining Experience
The dining experience is a major highlight, centered around the Michelin-starred restaurant, La Stube dell'Hermitage. Under Chef Nicola Laera, the kitchen delivers gourmet Trentino gastronomy and creative cuisine, utilizing local herbs. Guests consistently praise the quality, taste, and beautiful presentation of the food, with options available for vegetarians, pescetarians, and meat lovers, as well as gluten-free dishes. The half-board option is highly recommended for its delicious offerings and great value. Breakfast is described as a hearty buffet, setting guests up well for a day on the slopes or hiking.
5. Service & Staff
The service and staff receive glowing reviews, often cited as a primary reason for guests' exceptional experiences. The Maffei family, who own the hotel, are celebrated for their warm, welcoming, and personal touch, often treating guests as if they are visiting their own home. Staff members are consistently described as impeccable, attentive, considerate, helpful, and joyful. Specific mentions include the shuttle driver, Enzo, for his kindness and willingness to assist.
6. Location & Accessibility
Biohotel Hermitage enjoys a peaceful and quiet location on the outskirts of Madonna di Campiglio, nestled within the spectacular Brenta Dolomites. While it is approximately 1.5 to 2 kilometers (0.9 to 1.2 miles) from the town center and main ski lifts, this is effectively mitigated by a complimentary shuttle bus service that runs frequently (every 5 minutes during winter) to town and the ski lifts. This secluded setting offers uninterrupted mountain views. The location is excellent for various activities, including skiing, hiking, mountain biking, trekking, rafting, and golf.
7. Value & Pricing
As a luxury property with a Michelin-starred restaurant and superior amenities, Biohotel Hermitage is considered to offer excellent value for its cost. Typical average prices for a weeknight hover around $436, while weekend nights might be around $548. However, deals can be found, with some rates starting from approximately $276. January is generally the most expensive month to stay, while September offers the cheapest rates. The half-board option is frequently recommended for its perceived value, combining exceptional dining with accommodation.
8. Common Complaints
Reviews of Biohotel Hermitage reveal very few, if any, recurring complaints. The only minor point sometimes noted is its location slightly outside the town center and a short distance from the ski lifts. However, this is universally addressed and largely negated by the hotel's efficient, complimentary, and frequent shuttle service, which guests consistently praise as being highly convenient and helpful. No other significant or recurring criticisms were found.
Sources
Google Reviews
196 reviews
Recent Guest Reviews
Lincoln Gillam
Lovely family run hotel. The staff could not have been more helpful. A little out of town but shuttle bus available free of charge. That however is made up for by the stunning views (phoyos of mountains from it room). The food was very good and restaurant manager Giovanni was delightful and very funny. Giuseppe in the bar, the same. Great sauna and pool area. Old school European hospitality - B...
Creative Square
.A very memorable trip The views of the spectacular dolomites from the hotel are stunning. room was superb andclean, the whole hotel is immaculate with tasteful & comfortable décor. The food was delicious , special thanks to the owners of the hotel Mme.Edda, Misses Barbara & Marcella for the superbe experience in hospitality, each details was studied in this hotel. well deserved 1 key Michelin S...
Matt Hardy
What a hotel! We stayed here for 3 nights as part of our honeymoon, and from the moment we arrived it was absolutely stunning. We were greeted and shown around and given the choice of 2 rooms which was such a pleasant surprise but a tough choice! The view from our room was absolutely breathtaking and we never tired of it - waking up in the morning to the Dolomites was something else and seeing th...
Angelika Gladkikh
A very cozy spa with a breathtaking view 🏔️🥰 a big thank you to Nahed for a very relaxing massage and welcoming treatment! Definitely recommend ✨
Emily Jackson
This is a really beautiful hotel, with the most spectacular views, and incredibly lovely and welcoming staff. The room was very comfortable and the breakfasts and half-board dinners were delicious.
deb m
This hotel is perfect, flawless. The service is impeccable, the half board dinner option was delicious and great value, attentive dinner staff, very good options for vegetarians/pescetarians/meat lovers. Gorgeous spa and amazing views from the whole hotel. It is about a 3 min drive away from the town which we were hesitating about at first but the driver is ALWAYS there and couldn't be more helpfu...
