Casa Cook Madonna
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Hotel Details
Location
Casa Cook Madonna · Madonna di Campiglio, Italy
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Expert Review: Casa Cook Madonna
Casa Cook Madonna, a Michelin Key Selected property in the heart of Madonna di Campiglio, Italy, offers an adults-only luxury experience that seamlessly blends contemporary design with alpine charm. Since its opening, the hotel has garnered positive guest feedback, particularly for its prime location and stylish interiors.
1. Overall Rating & Sentiment
Casa Cook Madonna holds a "Very good" overall rating with a score of 8.1 based on guest reviews. The general sentiment highlights the property as a new, well-designed hotel with an excellent location and friendly, attentive staff.
2. Key Highlights
Guests consistently praise the hotel's central location in Madonna di Campiglio, providing easy access to ski slopes and attractions. The interior design, characterized by understated luxury and a serene mountain aesthetic, is a significant draw, featuring natural materials, earthy tones, and a blend of timeless and contemporary elements. Amenities such as a spa, sauna, fitness center, and an "innovative boot room" are frequently mentioned as highlights, catering to both winter and summer adventurers.
3. Room Quality
The hotel offers 50 design-led rooms, including Deluxe Double Rooms, Junior Suites, and Suites, some with balconies and views of the river or mountains. Guests describe the rooms as comfortable, very spacious, and meticulously curated in their design. Each room is equipped with a private bathroom, mini-bar, TV, and free WiFi. The design incorporates wood, stone, and soft textiles like linen and wool, creating warm, inviting, and intimate spaces for relaxation.
4. Dining Experience
Casa Cook Madonna features a modern and romantic restaurant that serves Italian and local cuisines for brunch, lunch, and dinner. The culinary experience is particularly noteworthy, with the menu curated by renowned three-Michelin-star chef Jacob Jan Boerma. Breakfast options are comprehensive, offering continental, buffet, Italian, vegetarian, and vegan choices, alongside warm dishes, fresh pastries, and juice. Guests have generally found the restaurant to be very good.
5. Service & Staff
Hospitality at Casa Cook Madonna receives high marks, with staff consistently described as "friendly," "gentle," "welcoming," and "available." Despite being a newly opened property, guests appreciate the staff's accommodating and helpful nature.
6. Location & Accessibility
The hotel boasts an exceptional central location in Madonna di Campiglio, making it an ideal base for exploring the Dolomites. It is just a two-minute walk from Cinque Laghi and the ski lifts are either just beyond the entrance or a short three-minute walk away, providing unparalleled access to popular ski areas like the 5 Laghi Express Gondola, Pradalago Gondola, and Spinale Gondola. For arrivals, Bolzano Airport is approximately 90 km away, Verona Villafranca Airport about 150 km, and Milan Bergamo Airport 170 km, with options for rental cars, shuttles, or public transport.
7. Value & Pricing
While specific pricing can vary, rooms at Casa Cook Madonna start from approximately EUR 200 per night including breakfast during summer and EUR 280 in winter. Guests rate the value for money at 7.9. An optional local cuisine breakfast incurs an additional charge of approximately EUR 35 per person.
8. Common Complaints
Given its status as a newer establishment, some guests noted that there might be "some things to adjust." A minor point mentioned is that while rooms have coffee machines, guests might need to purchase extra capsules. It's important to note that Casa Cook Madonna is an adults-only property, meaning children are not permitted. Additionally, pets are allowed, but an extra nightly fee applies.
Sources
Google Reviews
26 reviews
Recent Guest Reviews
David Knott
We will definitely be returning! Before booking Casa Cook, we found some of the other reviews quite funny. People were rating it 1 star due to having to carry their own bags when there is all of about 4 steps into the hotel and then a lift to your room. We think the hotel staff have read these reviews, as they offered to carry our bags at least 5 times whilst checking in. We were a little unsure...
Dmitry
Casa Cook Madonna di Campiglio is beautiful on the outside but disappointingly hollow underneath. We were so underwhelmed that we actually cut our ski trip short and are leaving early. Arrival was a mess. We were told days in advance there was no parking, yet multiple cars were parked right in front when we arrived. The entrance was blocked with a plastic chain, no staff anywhere, and we ended up...
M. Al N.
Chose this because it was newly renovated. Service: the restaurant/ breakfast team are to be highly commended for their service. They went above and beyond to memorize our orders and our dietary restrictions. Josef was hands down the best. For the staff at the reception, they were not so accommodating even though we had 8 rooms booked with them. Each staff member would give us different times fo...
Taisia Chernova
Extremely disappointing stay from the very beginning. There were no luggage carts available and no staff offered any help with our bags. We were left carrying everything ourselves while reception showed no initiative or concern, which immediately created a feeling of neglect rather than hospitality. Instagram support was completely useless. There is no email contact listed on the website, and any...
Maya k
I was very excited to try Casa Cook Madonna di Campiglio after reading so many positive reviews. Unfortunately, the experience was already flawed before we even arrived, and it never improved. I booked directly through the hotel’s website about a month in advance. The initial invoice I received was for €1,986.97. After booking, I emailed the hotel three separate times with basic questions regardin...
Joschka Er
What a great new boutique hotel for Campiglio!! The food was extraordinary good, the design of the rooms, bar and restaurant is great and the service is very friendly. We can highly recommend this nice hotel. The location is more than central. 50 meters walk to the lift. We will definitely come back.
