Hyatt Centric San Isidro Lima

Hyatt Centric San Isidro Lima, recognized as a Michelin Key Selected property, consistently receives high praise from guests, solidifying its reputation as a top choice for travelers visiting Lima, Peru.

Overall Rating & Sentiment

The general consensus for Hyatt Centric San Isidro Lima is overwhelmingly positive, with an overall guest rating of 9.6. Guests frequently describe their stays as "amazing," "excellent," and "wonderful." The hotel is lauded for providing a luxurious and comfortable experience, often highlighted as a "budget-friendly luxury hotel."

Key Highlights

Guests consistently love several aspects of the Hyatt Centric San Isidro Lima. Key highlights include the exceptional staff, praised for their warmth and professionalism. The hotel's "amazing restaurant" and its delectable cuisine are frequently mentioned. The rooftop bar and pool are also significant draws, offering breathtaking city views and a perfect setting for relaxation. Furthermore, the spacious and modern rooms, coupled with the hotel's outstanding value, contribute significantly to guest satisfaction.

Room Quality

The rooms at Hyatt Centric San Isidro Lima are consistently described as large, spacious, tastefully decorated, and equipped with modern amenities. Guests appreciate the cleanliness and comfort, noting features like comfortable beds with a choice of firm and soft pillows, good shower pressure, and ample outlets. Welcome amenities, such as fresh baked cookies and juice, or a nice assortment of sweets, including local dulce de leche sandwich cookies, have also been noted. While base rooms are around 269 sq ft (25 m²), some guests suggest opting for a larger room category for stays longer than a few days, especially when traveling with someone. Bathrooms may feature a single sink, robes, Zayah-branded toiletries, and BeeKind brand wall-mounted shampoo, conditioner, and shower gel.

Dining Experience

The dining experience at Hyatt Centric San Isidro Lima is a major highlight. The hotel's signature restaurant, Isidro Bistro Limeño, serves Peruvian-French cuisine and receives rave reviews for its "delicious food" from breakfast to dinner. The breakfast buffet is particularly praised as "amazing" and "fantastic," offering a wide selection including fruit, yogurt, fresh juices, cold cuts, hot dishes, and several Peruvian options like arroz con leche. Made-to-order omelets, waffles, pancakes, and French toast are also available. For those not including breakfast in their room rate, the buffet costs approximately 99 Nuevos soles (about $25-30 USD). A la carte options and a lobby cafe are also available for simpler choices. The rooftop bar, Celeste Solar Bar, serves craft cocktails and tapas, though some guests have noted the service there can be a bit lackluster.

Service & Staff

The service and staff at Hyatt Centric San Isidro Lima are consistently highlighted as exceptional. Guests frequently commend the staff for their warmth, professionalism, attentiveness, and willingness to go "above and beyond" to ensure a memorable stay. Examples include staff being very accommodating and welcoming, resolving minor issues like missing laundry items promptly and with apologies, and providing personalized recommendations and assistance with transportation. The General Manager, Ignacio Mendoza, is also noted for his responsive replies to guest reviews.

Location & Accessibility

The hotel is strategically located in the upscale and safe San Isidro neighborhood. This area is known for its quiet, residential atmosphere, offering easy access to offices, high-end shopping, and a variety of good and popular restaurants. Nearby attractions include the Huaca Huallamarca archeological site, Bosque El Olivar public park, Ovalo Paz Soldán, and Miguel Dammert Muelle. While San Isidro is more quiet than Miraflores, it's considered convenient for accessing tourist attractions, with easy and inexpensive Uber rides to areas like Miraflores and the ocean. The hotel is located approximately 9.9 miles (16 km) from Jorge Chavez International Airport (LIM), with Uber rides costing around $18.

Value & Pricing

The Hyatt Centric San Isidro Lima offers "outstanding value" with a rating of 9.3 for value. It's often described as providing a luxurious experience without "breaking the bank". The average room rate has been reported as $157.24 USD, compared to the city's average of $99.54 USD, but can also be found at an average of $223 or as low as $94.35 for a 1-night stay. Prices can vary significantly, with rates ranging from $98 to $1206, and can be particularly budget-friendly, especially when using points (e.g., 6,500 to 9,500 points per night). December is noted as the cheapest month to stay, with August being the most expensive.

Common Complaints

While generally highly rated, some minor recurring issues have been mentioned. These include occasional problems with interior and exterior noise isolation, with some guests being disturbed by construction across the street or hallway talking. One guest experienced a delay in getting their booked suite well past check-in time, which "soured the experience" when they were feeling ill. Another mentioned that the service at the rooftop bar could be "a little lackluster" or that bartenders were "a bit distracted". For longer stays or for those traveling with someone, the base rooms might be considered a "little small".

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