ACME Hotel Company Chicago

ACME Hotel Company Chicago: A Lively Boutique Experience in River North

ACME Hotel Company Chicago, a Michelin Key Selected property, stands out as a vibrant and tech-forward boutique hotel in the heart of Chicago's River North neighborhood. Guests consistently praise its unique style, excellent location, and friendly staff, making it a popular choice for both leisure and business travelers seeking an energetic and comfortable stay that doesn't break the bank.

1. Overall Rating & Sentiment

The general consensus for ACME Hotel Company Chicago is overwhelmingly positive, with an "Excellent" rating from many guests. Aggregated reviews show high satisfaction, with couples and business travelers giving it average ratings of 8.5 and 8.1 respectively. Guests frequently describe their stay as a "really great experience" and express a strong desire to return. The hotel is lauded for its "hip, art-infused boutique hotel" vibe and "unique rock and roll/hip hop feel".

2. Key Highlights

Guests consistently highlight several aspects that make ACME Hotel Company Chicago a standout:

• Location: Its prime spot in River North, just steps from the Magnificent Mile, Chicago Riverwalk, and numerous restaurants and nightlife options, is a major draw.
• Design & Vibe: The hotel's "funky quarters" and "creative decor" with a "rock and roll/hip hop vibe" appeal to those looking for a non-traditional hotel experience. The "modern design" and "high-tech vibe" are also frequently mentioned.
• Amenities: Thoughtful touches like in-room Klipsch speakers, Amazon Alexa, complimentary high-speed Wi-Fi, and the unique "Morning Joe" coffee delivery service are often appreciated. The hotel also offers loaner electric guitars, adding a playful touch to the stay.
• Service: The friendly and attentive staff who "go above and beyond" are a recurring positive in guest feedback.

3. Room Quality

ACME Hotel Company Chicago offers thoughtfully designed rooms that blend comfort with modern amenities. Guests describe the rooms as "very nice clean" and "immaculate" with "modern bathrooms". Key features include:

• Comfort: Beds are noted as "very comfortable," often featuring Serta Plush or Serta Suite Plush mattresses and Egyptian cotton bedding.
• Design & Technology: Rooms boast hardwood floors, 46-inch LED smart TVs with streaming services, Klipsch Bluetooth speakers, and spa-inspired bathrooms with rainfall showers and BeeKind bath products. Suites offer separate living areas, some with sofa beds, microwaves, and mini-fridges.
• Views: Many rooms offer city views, with some guests raving about "awesome view of the John Hancock building".
• Connectivity: Complimentary high-speed Wi-Fi is available in all rooms, and "Hot Spots to Go" are offered for use while exploring the city.

4. Dining Experience

While the hotel doesn't offer a full-service breakfast in the traditional sense, it provides unique and convenient dining options:

• West Town Bakery: Located on-site, this bakery is a "Chicago mainstay" for pastries, gourmet sandwiches, grab-and-go desserts, and delicious fresh-brewed coffees from Dark Matter Coffee. Guests can order via QR code for quick pickup.
• "Morning Joe" Delivery: A highly praised amenity is the complimentary custom-brewed gourmet coffee delivered directly to guests' rooms at a prearranged time.
• The Berkshire Room: This award-winning bar and lounge on-site is known for its "signature 'Dealer's Choice' cocktail experience," craft cocktails, and sophisticated atmosphere, also serving small plates.
• Nearby Restaurants: Guests are "spoiled for choice" with an array of exceptional dining options just steps away, including RPM Steak, Tanta Chicago, Ramen-san, Frontera Grill, The Purple Pig Restaurant, Xoco, and Ema.

5. Service & Staff

The service and staff at ACME Hotel Company Chicago receive consistently high marks. Guests frequently describe the staff as "friendly," "attentive," "welcoming," and "very helpful". Specific individuals are often singled out for their exceptional hospitality. Reviewers note that staff "go above and beyond" to ensure a memorable stay.

6. Location & Accessibility

The hotel's location is a significant asset, scoring highly with guests (9.4 - 9.7 out of 10).

• Neighborhood: Situated in the vibrant River North neighborhood, it offers a "more dressed-down and nightlife-friendly" atmosphere compared to the central business district.
• Attractions: It is "just steps away" or within a short walk of major attractions such as the Magnificent Mile (3 minutes to 7 minutes walk), Chicago Riverwalk, Millennium Park (including "The Bean"), Navy Pier, and the Museum of Contemporary Art.
• Transport: The hotel is conveniently located approximately 100 meters from the Grand Avenue subway station (Red Line), making it easy to explore the city. Numerous local parking garages are also available for those who drive.

7. Value & Pricing

ACME Hotel Company Chicago is generally considered to offer "fantastic value for money". While specific price ranges vary, reviews suggest it provides stylish accommodations and modern amenities at a price point that is "very reasonably priced" and "won't blow your budget". Guests often mention getting "a good deal". Pricing aligns with the city's overall hotel rates for quality accommodations.

8. Common Complaints

While reviews are largely positive, a few minor recurring issues or criticisms have been noted:

• No Traditional Breakfast: Some guests mention that breakfast is not provided in a traditional buffet style, though the West Town Bakery and "Morning Joe" service are available alternatives. The bakery was also noted as not always being open on time.
• Bathroom Fan: One guest mentioned a non-working bathroom fan.
• Limited Closet Space: A past visitor noted a lack of a closet or good place to keep clothes.
• Service Attentiveness (Minor): While generally praised, one AI-generated summary of reviews mentioned some complaints regarding staff not being attentive enough. However, this is largely contradicted by numerous positive individual guest comments.
• Accessibility: One review mentions that ACME Hotel Company Chicago is "unfortunately not barrier-free".
• Air Conditioning: One older review from April 2024 states that hotel rooms do not have their own air conditioning. However, newer information from Agoda highlights "efficient air conditioning to ensure a cool and relaxing environment" in rooms. This could indicate an update or a misunderstanding in the older review.

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