99 Bonham

99 Bonham, a Michelin Key Selected property on Hong Kong Island, generally receives high praise from guests for its blend of stylish design, spacious accommodations, and prime location in the vibrant Sheung Wan district.

1. Overall Rating & Sentiment

The general consensus for 99 Bonham is overwhelmingly positive, with an "Excellent" to "Wonderful" rating across various platforms. Agoda shows an average rating of 8.4, with business travelers giving it 8.4 and local travelers 8.9. Trip.com reflects an 8.5 "Excellent" rating from over 5,700 reviews, while Expedia shows a 9.0 "Wonderful" rating from over 1,000 reviews. Booking.com rates it 8.8/10, and KAYAK users rate it 8.6 "Very good". Guests frequently highlight the cleanliness, generous room size (especially for Hong Kong), and exceptional service.

2. Key Highlights

Guests consistently love 99 Bonham for several reasons:

• Location: Its strategic position in Sheung Wan, offering easy access to Central, MTR, and various attractions, is a major draw.
• Design: The hotel's modern and chic interior, designed by the internationally renowned Italian firm Antonio Citterio Patricia Viel and Partners, is frequently complimented for its elegance and sophisticated ambiance.
• Room Size & Views: The rooms are noted for being significantly larger than typical Hong Kong hotel rooms, offering comfortable lounging, dining, and working spaces. Many suites boast spectacular city and mountain views through floor-to-ceiling windows, particularly from higher floors.
• Service & Staff: The staff consistently receives accolades for being friendly, helpful, exceptional, and efficient.
• Amenities (In-room): Upscale in-room amenities like Frette linens, white goose down duvets, Nespresso machines, and Malin + Goetz toiletries are appreciated by guests.

3. Room Quality

99 Bonham features 84 beautifully designed rooms, each thoughtfully furnished as a suite to provide comfort and convenience. The architecture and interiors, by Antonio Citterio Patricia Viel and Partners, create a sleek yet serene environment. Rooms typically include a comfortable lounging and dining area, a generous working space, and floor-to-ceiling windows that maximize natural light and offer magnificent city views.

Guest feedback emphasizes:

• Spaciousness: Rooms are often described as "big," "perfect size," and "1.5x the size of standard rooms in this space constrained city."
• Comfort: Guests praise the comfortable beds, great mattresses, and high-quality bedding, including Frette Italian sheets and goose-down duvets.
• Design & Amenities: The contemporary decor uses neutral grey tones with an interplay of shiny and neutral surfaces. Bathrooms are sleek, often featuring rainfall showers, and some Premier and Deluxe Suites offer bathtubs (subject to availability). In-room amenities typically include a flat-screen TV with cable channels, complimentary WiFi, a personal safe, and a pantry with an electric kettle, refrigerator, and crystal-ware.

4. Dining Experience

As an apartment-style boutique hotel, 99 Bonham does not have its own on-site restaurants or bars. However, it makes "wonderful arrangements for breakfast" through partnerships with nearby cafes, offering guests a variety of choices. Breakfast can be purchased for approximately HKD 168 per person. The surrounding Sheung Wan neighborhood is rich with eclectic restaurants, local eateries, and cool cocktail bars, providing numerous dining options within steps of the hotel.

5. Service & Staff

The service at 99 Bonham is consistently highlighted as a strong point. Guests describe the staff as "exceptional," "friendly," "helpful," and "warm and welcoming." Front desk and housekeeping teams receive particular commendation for their attentiveness and efficiency. Many guests note a "really enjoyable experience with great support from the staff whenever needed."

6. Location & Accessibility

99 Bonham boasts an "excellent" and "fantastic" location in the heart of the dynamic Sheung Wan district on Hong Kong Island. This neighborhood is considered one of Hong Kong's "coolest" and is known for its eclectic restaurants, cocktail bars, boutiques, and galleries.

Key accessibility points include:

• MTR: It's just a 3-minute walk from MTR Sheung Wan Station.
• Central: Central is about a 20-minute walk away, or easily accessible by public transport.
• Entertainment & Shopping: Lan Kwai Fong and SoHo are both about a 15-minute walk from the hotel. Nearby shopping landmarks include Mir Oriental Carpets and Joyce.
• Attractions: It's within walking distance to most commercial offices and close to tourist locations like the central escalators and promenade. The Hong Kong - Macau Ferry Terminal is also nearby, around a 10-minute walk.
• Airport: Hong Kong International Airport can be reached in about an hour via the Airport Express. The hotel can arrange airport transfers for an additional cost.

7. Value & Pricing

Many guests consider 99 Bonham to offer "amazing luxury accommodation at an affordable price" and "exceptional value for money." While it's an upscale property, its average room price of around $260 (or $312 for weeknights and $236 for weekend nights recently, though other prices as low as $165 are seen) is seen as competitive, especially when compared to the average price of a hotel room in Hong Kong, which is around $162. The spacious rooms and premium amenities contribute to its perceived value.

8. Common Complaints

While reviews are largely positive, some recurring criticisms and issues have been noted:

• Limited On-Site Amenities: As an apartment-style hotel, it lacks common hotel basics like a full-service restaurant, bar, pool, or spa. Amenities are limited to a simple fitness center and a self-laundry room.
• Noise Levels: Some guests have mentioned that upper floors can be noisy, advising those sensitive to noise to request a lower-floor room. One guest specifically noted the air conditioning unit being "incredibly loud and vibrates... and makes the adjacent boxing and ceiling vibrate as well."
• "Business Centre" Functionality: One guest noted that the "business centre" essentially involved "sending my files to the reception to print."
• Cleanliness Issues: While generally clean, some reviews on KAYAK mention "complaints about noise insulation and cleanliness in some areas."

Sources

1. agoda.com
2. expedia.com
3. momokoabe.net
4. kayak.com
5. 99bonham.com
6. booking.com
7. booking.com
8. trip.com
9. michelin.com
10. co-hongkong.com
11. oyster.com
12. 99bonham.com