Wine & Books Lisboa
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Hotel Details
Location
Wine & Books Lisboa · Lisbon, Portugal
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Key Highlights
- ✓Impeccable Cleanliness: The hotel receives outstanding ratings for its cleanliness, ensuring a pristine and comfortable environment.
Expert Review: Wine & Books Lisboa
Wine & Books Lisboa: A Michelin Key Selected Gem in Lisbon
Wine & Books Lisboa, a distinguished Michelin Key Selected property, consistently garners exceptional reviews for its blend of Portuguese culture, modern design, and outstanding hospitality. This 5-star boutique hotel offers an intimate and luxurious experience, making it a highly recommended choice for travelers seeking comfort, style, and attentive service in Lisbon.
1. Overall Rating & Sentiment
The general consensus for Wine & Books Lisboa is overwhelmingly positive, with guests frequently rating it as "Exceptional" or "Wonderful." Verified guests on platforms like Agoda and Booking.com give it an average rating of 9.3 or higher. Cleanliness, staff performance, and comfort often receive scores of 9.6 or 9.7, indicating a high level of guest satisfaction across the board. The sentiment is one of delight and appreciation for a well-designed hotel with superior service.
2. Key Highlights
Guests consistently praise several key aspects of Wine & Books Lisboa:
- Exceptional Staff & Service: The staff is frequently highlighted as the "crowning glory," described as friendly, professional, knowledgeable, and incredibly attentive, often going "above and beyond" for guests.
- Impeccable Cleanliness: The hotel receives outstanding ratings for its cleanliness, ensuring a pristine and comfortable environment.
- Modern & Elegant Design: The hotel's design is celebrated for its modern aesthetic, incorporating elements of Portuguese culture with floor-to-ceiling bookshelves and curated art, creating a sophisticated yet comfortable ambiance.
- Excellent Amenities: Guests appreciate the on-site spa facilities (sauna, fitness center, terrace, massage services), a stylish bar with an extensive wine list, and a highly-regarded restaurant. Free Wi-Fi and available parking (valet or self-service with charges) are also noted amenities.
3. Room Quality
The 24 rooms at Wine & Books Lisboa are described as luxurious, comfortable, and well-appointed, with intricate details and ample natural light. Room types include:
- Standard Double Room: Approximately 19-21 square meters (205 sq ft), featuring a Queen bed and views of the Ajuda neighborhood.
- Deluxe Double Room: More spacious at 22 square meters (237 sq ft), offering a Queen bed and often a private balcony with views of the Memória Church or city.
- Superior King Room: Around 22 square meters, providing elegance and comfort with a Queen bed, and some with views of the Memória Church.
- Suite: The most spacious option at 50 square meters (538 sq ft), featuring a King bed, a private balcony with garden or landmark views, and combining sleeping, living, and working areas.
- Queen Room - Disability Access: A comfortable 21 square meters with a Queen bed.
Guests highlight the excellent mattresses and pillows, strong water pressure in the showers, and overall comfort. The decor cleverly blends high-tech modern elements with the indulgent comfort of a private club, featuring book-lined shelves in communal areas.
4. Dining Experience
The hotel offers a commendable dining experience:
- Breakfast: A continental buffet breakfast is served in the hotel's restaurant between 7:30 AM and 10:30 AM. Guests frequently praise the breakfast as "amazing," with organic and fresh food, including a wonderful combination of delicious bread, pastries, fruits, and eggs, and even a "really creamy porridge". Room service for breakfast is also available for an additional cost.
- Restaurant: The acclaimed traditional restaurant serves innovative Portuguese cuisine, focusing on fresh, seasonal ingredients. It offers a delectable menu with options for vegetarian, vegan, and gluten-free diets. The ambiance is described as sophisticated comfort with elegant decor.
- Bar & Coffee Shop: A stylish bar offers an extensive wine list featuring local and international selections, where guests can enjoy a drink with a good book. There's also a cozy coffee shop for a freshly brewed cup and pastries.
5. Service & Staff
The service at Wine & Books Lisboa receives near-perfect scores (9.7 on Booking.com) and is consistently cited as a major highlight. Guests describe the staff as "exceptional," "kind and polite," "friendly and helpful," and "beyond expectations". Reviewers frequently mention feeling treated like family or preferred guests, noting the attentiveness, prompt responses, and genuine care from the entire team. Specific mentions include staff tracking down clinics and pharmacies for guests and offering "special tea" for ailments.
6. Location & Accessibility
Nestled in Lisbon's charming Ajuda neighborhood at 56 Travessa da Memória, the hotel is situated near historical landmarks and offers views of the Igreja da Memória. It's described as a "hidden gem".
- Proximity to Attractions: It's an 8-minute walk to Jeronimos Monastery and within easy reach of the Belém Tower, Padrao dos Descobrimentos, charming cafes, and bustling shops.
- Neighborhood: The location offers a sense of feeling Lisbon without being in the busiest tourist areas, providing a more intimate experience.
- Transport: Public transportation is 410 meters away, and while the hotel is on a hill, making the walk back from the riverside a bit longer, it's not overly daunting, and buses are an option. Lisbon Portela Airport (LIS) is approximately 10.02 km away. The hotel also offers private parking (with charges) and electric vehicle charging.
7. Value & Pricing
Guests rate Wine & Books Lisboa highly for its value for money, with scores around 9.0. While specific price ranges vary depending on the season and room type, searches indicate rooms can range from approximately $134 to $549. Guests often feel that the "extraordinary" restaurant food is available at very reasonable prices, further enhancing the perceived value.
8. Common Complaints
While overwhelmingly positive, some minor points of criticism have been noted:
- Spa Shower Odor: One review mentioned a "bad odour" in the spa shower.
- Limited Vegetarian Options: A guest found the vegetarian options in the restaurant to be limited, although the hotel does state it offers vegetarian, vegan, and gluten-free options.
- Shower Design: One guest, from an "English conservatism" perspective, found the clear glass shower with three sides "a bit of a challenge".
Sources
Points to Consider
- •While overwhelmingly positive, some minor points of criticism have been noted:
Google Reviews
348 reviews
Recent Guest Reviews
Kayla Villegas
Wine and books went above and beyond to ensure a lovely experience for our 2 night stay - from early check in and breakfast to the cleanliness of the rooms / facilities we so enjoyed the friendliness of the staff and well kept amenities (gym is amazing!) The king size bed guaranteed a great sleep and the hotel is conveniently located near multiple landmarks, museums (we recommend the Maritime!) a...
Response from the owner
We really appreciate your review, Kayla. Hope to have the opportunity to welcome you again!
Chris Dowling
This may not be the cheapest hotel but it is the best hotel that I have stayed in for years. We stayed for 3 nights and every minute was a joy. We had the most wonderful welcome which was just the start of a faultless experience. Every member of staff was outstanding. Daniella was fabulous in the restaurant, she immediately made us feel welcome and wanted to learn all our names for that extra pers...
Response from the owner
We really appreciate your review, Chris. Hope to have the opportunity to welcome you again!
A Brown
My recent stay at your hotel was exceptional. The property’s modern design and excellent amenities created a welcoming atmosphere, and every interaction with staff reflected a high standard of service. I’d especially like to recognize Fernando, who provided outstanding assistance and valuable local insights that enhanced my visit. Breakfast each morning was delicious with a wide range of options,...
Response from the owner
We really appreciate your review. Hope to have the opportunity to welcome you again!
Helder Marques
The hotel is absolutely incredible. From the cleaning staff member I had the pleasure of meeting (Solange) to the restaurant team and reception (Fernando), everyone made us feel truly welcome. It genuinely feels like home. What an amazing experience. Located in the Belém area of Lisbon, it’s the perfect place to stay - warm, elegant, and unforgettable.
Response from the owner
We really appreciate your review, Helder. Hope to have the opportunity to welcome you again!
Dustin Tennent
We only stayed one night at Wine & Books in Lisbon at the end of our trip, but wished we could have stayed longer! Overall, we were very impressed and loved our stay. The hotel's location is in a great neighborhood with beautiful views. It is also close to restaurants, shops, and other amenities. Both the hotel and room were exceptionally clean and thoughtfully designed. The staff was excellent, ...
Response from the owner
Thank you very much for your comment and rating. We work daily to ensure that the art of hospitality is felt by all who stay with us. We are very happy to know that you enjoyed your stay and we will t...
Tanvi Warty
The hotel is ideally placed and beautifully furnished. The beds are comfortable and the supplies are plentiful. The people really make the place what it is; they are welcoming, helpful and kind. If you get Mariana or Antonio at reception, you're in for a treat.They are both wonderful. For the price, this place is amazing!
Response from the owner
We really appreciate your review, Tanvi. Hope to have the opportunity to welcome you again!
