W South Beach
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Hotel Details
Location
Miami
United States, North America
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Expert Review: W South Beach
The W South Beach in Miami, United States, stands out as a luxurious and sophisticated beachfront property, lauded for its vibrant atmosphere, chic design, and attentive service. As a Michelin Key Selected property, it is recognized for offering a very special stay, characterized by its distinctive character and high standards of hospitality.
1. Overall Rating & Sentiment
The general consensus for W South Beach is overwhelmingly positive, with guests frequently describing it as a glamorous and elevated experience. It holds an average overall rating of 4.2 out of 5 on Marriott.com and a 4.5 out of 5 rating from The Local Postcards. The hotel is considered a luxury destination that, despite South Beach's party reputation, often provides a more relaxed and sophisticated ambiance, appealing to young professionals and families alike.
2. Key Highlights
Guests consistently praise several aspects of W South Beach. Its location directly on Miami Beach with sweeping ocean views is a major draw. The hotel's sophisticated architecture and modern glamour design, infused with touches of art deco, create an inviting and opulent environment. The "Instagrammable" pool area, known as the WET Deck, along with the option for private cabanas and a more secluded "Mini-WET" adult-only pool, are significant highlights. The recently renovated Away Spa is also a key feature, offering a range of rejuvenating treatments. Furthermore, the attentive and friendly staff, coupled with engaging amenities and daily programming, contribute to a memorable stay.
3. Room Quality
The rooms and suites at W South Beach are a standout feature, often described as massive, spacious, and stylish, providing a private sanctuary for guests. Many boast expansive private balconies with exceptional ocean views, which guests find perfect for lounging. Following a $30 million renovation, the 357 guest suites feature updated designs, a modern-luxe glamour, and amenities such as minibars, two plasma TVs, CD/DVD players, MP3 docking stations, and Cipollino marble bathrooms with designer toiletries. Some suites offer additional perks like kitchenettes with microwaves and even private plunge pools in bi-level rooftop suites. While the design is consistently praised, some older reviews noted minor wear and tear in the rooms.
4. Dining Experience
W South Beach offers a curated mix of dining experiences. Mr. Chow is a highlight, serving authentic, high-end Chinese cuisine under a striking 125-foot gold-leaf chandelier, and is known for its signature noodle show. The Grove provides excellent breakfast options, catering to both health-conscious guests and those seeking traditional items. The WET Bar & Grille offers poolside light fare, drinks, and tasty bites like shrimp tempura sushi rolls and watermelon feta salad, delivered directly to chaise lounges or cabanas. The Living Room Bar is a dynamic indoor and outdoor space with craft cocktails and live music. Room service is also available with a variety of options. While the food quality is generally good, some guests note that meals and drinks can be pricey. One review mentioned a disappointing room service breakfast experience, though the coffee and juice were excellent.
5. Service & Staff
The service and staff at W South Beach consistently receive high praise. Guests report an exceptional hospitality experience, highlighting the staff's attentiveness, friendliness, and professionalism. Many reviews commend pool attendants, concierge services, and housekeeping for their attention to detail and ability to make a lasting impression. The personalized "W Insider" concierge service, available 24/7, is particularly appreciated for assisting with requests and recommending local hotspots.
6. Location & Accessibility
The W South Beach boasts a prime beachfront location on Collins Avenue, situated between 22nd and 23rd streets in Miami Beach. This puts it near other luxury hotels and offers easy, direct access to the beach, complete with complimentary beach chairs and umbrellas. The hotel is about 11 miles (approximately 30 minutes by car) from Miami International Airport (MIA). Its central position allows for convenient access to South Beach attractions, including Lincoln Road's boutiques and the Art Deco District. While it's great for "being in the mix" of parties and clubs, some guests noted a scarcity of diverse food options directly in the immediate neighborhood outside the hotel. Ride-sharing services like Uber and Lyft are readily available and affordable for getting around South Beach.
7. Value & Pricing
As a luxury property, W South Beach commands premium pricing. Cash prices for a night can range from approximately $483 to $550 or more, not including taxes and a daily resort fee. The resort fee, typically around $40 per day, covers amenities such as beach chairs, bike usage, enhanced high-speed internet, and fitness classes. For Marriott Bonvoy members, standard award nights can range from 70,000 to 100,000 points. While the cost is significant, many guests feel the exceptional service, luxurious rooms, and extensive amenities justify the expense, viewing it as a worthwhile "elevated reset" or an "iconic stay".
8. Common Complaints
Despite its many positive attributes, some recurring criticisms have been noted by guests. Slow and frequently disconnecting Wi-Fi has been a point of frustration for some, particularly for those needing reliable internet for work. The high prices for food and drinks within the hotel are also a common remark, with some guests finding meals overpriced. Occasional overcrowding at the pool and beach areas during busy times has also been mentioned. While generally well-maintained, some older reviews noted minor wear and tear in rooms, potentially affecting the high-end feel for some. One guest also reported an unappetizing room service breakfast experience.
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