W Montreal is a Selected hotel located in Montreal, Canada. It has been recognized by the Michelin Guide for its exceptional hospitality and unique experience.

How many Michelin Keys does W Montreal have?

W Montreal has been awarded Selected by the Michelin Guide, indicating a very special stay.

Where is W Montreal located?

W Montreal is located in Montreal, Canada, in the North America region.

What makes a Selected hotel special?

Selected hotels provide very special stays with excellent service and a unique sense of place.

How do I book W Montreal?

You can view more details and booking information for W Montreal through the Michelin Guide website. Each Michelin Keys hotel offers a unique booking experience tailored to their guests.

W Montreal | Selected in Montreal, Canada

Name: W Montreal
Address: Montreal, North America, Canada
Rating: 4.5

Expert Review: W Montreal

W Montreal: A Michelin Key Selected Urban Oasis Blending Luxury and Lively Design

The W Montreal, recognized as a Michelin Key Selected property, consistently garners high praise for its vibrant atmosphere, exceptional service, and prime location. Housed in a historic former bank building, the hotel offers a luxurious and contemporary experience for travelers seeking a stylish retreat in the heart of the city.

1. Overall Rating & Sentiment

The general consensus for W Montreal is overwhelmingly positive. It holds strong average ratings across various platforms, including 4.3 out of 5 on Marriott, 8.6 for couples on Agoda, and 8.9 "Very Good" on Kayak. Guests frequently describe it as a top-tier destination for a stylish, clean, and hospitable experience, appreciating its blend of European charm and North American modernity.

2. Key Highlights

Guests consistently laud the W Montreal for its outstanding service and the warm, friendly demeanor of its staff. Its strategic location, bridging downtown Montreal and the historic Old Montreal, is another major draw, providing easy access to numerous attractions. The hotel's chic design, modern decor, and lively ambiance, particularly in its public spaces like the Living Room lobby bar, are frequently highlighted. The "Whatever/Whenever" service also stands out, ensuring guests' needs are met promptly and efficiently. Moreover, the W Montreal is a pet-friendly establishment, offering amenities like W dog beds and food bowls.

3. Room Quality

The rooms at W Montreal are described as luxurious, comfortable, and thoughtfully equipped with modern amenities. Guests can expect features such as efficient air conditioning, plush bathrobes, in-house movies, satellite/cable TV, a well-stocked minibar, and a Nespresso coffee machine. Beds are often noted for their comfort, complete with goose-down duvets. The hotel offers a range of accommodations, from "Cozy" and "Mega" guest rooms to "Fantastic," "WOW," and "Extreme WOW" Suites, with some suites boasting private terraces and panoramic city views. Bathrooms are typically stocked with Bliss toiletries. However, some guests have expressed concerns about the open-plan bathroom designs in certain rooms, particularly the "blue glass box" showers that may lack privacy. Occasional criticisms also point to some design elements in rooms feeling "cheap" or "not comfortable."

4. Dining Experience

The W Montreal offers commendable dining options. Its on-site restaurant, Tbsp., serves Italian fare and is open for breakfast. Breakfast is generally well-regarded, with in-room options being praised for their generous portions. The Living Room lobby bar is a vibrant spot for handcrafted cocktails, bold tapas, and curated DJ sets. While the food and dining facilities receive good scores overall, one recent review noted the bar menu was "a bit ordinary" for a city renowned for its culinary scene.

5. Service & Staff

The service at W Montreal is consistently highlighted as exceptional. Guests frequently praise the staff for being warm, friendly, professional, efficient, and sincere. Many accounts mention staff going above and beyond, providing personalized touches like anniversary surprises. The W Insider program offers personalized assistance prior to arrival, helping guests arrange various aspects of their stay.

6. Location & Accessibility

The W Montreal boasts a strategic and highly desirable location in downtown Montreal, directly across from Square Victoria. It's just steps away from the historic Old Montreal district, making it an excellent base for exploring the city's rich history, vibrant culture, and bustling urban life on foot. The hotel is also conveniently close to the Montreal Convention Centre and within a short walk of the Place-d'Armes Metro Station, offering seamless connectivity to the city's extensive public transport system.

7. Value & Pricing

Positioned as a premium choice, room rates at W Montreal typically range from $351 to $400 CAD per night, reflecting its commitment to an upscale experience. This is generally higher than the city's average hotel room rate. While the value for money receives a moderate score on some review platforms, many guests feel that the superior comfort, modern decor, and lively atmosphere justify the additional investment. Guests can sometimes take advantage of promotional offers or book stays using Marriott Bonvoy points. Additional fees include approximately CAD 26 for cooked-to-order breakfast, CAD 9.95 per night for in-room WiFi, and CAD 50 per day for valet parking.

8. Common Complaints

While largely positive, some recurring criticisms include a moderate rating for value for money compared to other luxury options. Certain guests have expressed dissatisfaction with the lack of privacy in some open-plan bathrooms and showers. Noise levels from neighboring rooms or the hotel's lively public spaces have also been mentioned. Isolated incidents like elevator issues and rooms not being cleaned despite requests have also been reported. Some guests have also noted the absence of a hand shower attachment in the rain showers and a lack of grab bars in the bathrooms.