W Guangzhou is a Selected hotel located in Guangzhou, China. It has been recognized by the Michelin Guide for its exceptional hospitality and unique experience.

How many Michelin Keys does W Guangzhou have?

W Guangzhou has been awarded Selected by the Michelin Guide, indicating a very special stay.

Where is W Guangzhou located?

W Guangzhou is located in Guangzhou, China, in the Asia region.

What makes a Selected hotel special?

Selected hotels provide very special stays with excellent service and a unique sense of place.

How do I book W Guangzhou?

You can view more details and booking information for W Guangzhou through the Michelin Guide website. Each Michelin Keys hotel offers a unique booking experience tailored to their guests.

W Guangzhou | Selected in Guangzhou, China

Name: W Guangzhou
Address: Guangzhou, Asia, China
Rating: 4.5

Expert Review: W Guangzhou

W Guangzhou: A Dazzling Blend of Style, Service, and Sophistication in the Heart of Guangzhou

The W Guangzhou stands out as a Michelin Key Selected property, frequently lauded for its distinctive design, vibrant atmosphere, and exceptional service. Guests consistently praise the hotel for delivering a high-end experience with a unique personality, making it a top choice for both business and leisure travelers.

1. Overall Rating & Sentiment

The general consensus for W Guangzhou is overwhelmingly positive, with average ratings ranging from 4.3 to 9.2 across various platforms. Guests often describe their stays as "amazing," "fantastic," and "wonderful," highlighting the hotel's modern, stylish, and energetic vibe. The property is recognized for its commitment to excellent service and good value.

2. Key Highlights

Guests consistently love the hotel's bold design, which features striking architecture and impressive common areas, including a gorgeously decorated lobby with high ceilings. The service is a frequent highlight, with staff going above and beyond to ensure guest satisfaction. The spacious rooms, the unique-for-a-W-hotel Club Lounge, and the prime location in the Pearl River New Town are also highly celebrated. Amenities such as the pool and gym facilities are also appreciated.

3. Room Quality

Rooms at the W Guangzhou are described as spacious, beautifully designed, and meticulously maintained, with standard rooms starting from a generous 50sqm. They often feature floor-to-ceiling windows offering city views and boast extremely comfortable signature W Beds. Upscale amenities include Nespresso machines, and some suites are particularly impressive, measuring up to 130sqm and offering full-size refrigerators, ovens, and dishwashers. Bathrooms typically include both bathtubs and rain showers. However, some guests have noted that sliding doors in rooms and shower stalls can be difficult to move.

4. Dining Experience

The dining experience at W Guangzhou receives high marks, particularly for breakfast served at The Kitchen Table. Guests describe it as "excellent," offering a wide variety of fresh options, including a noodles bar and a freshly squeezed juice corner. The Club Lounge, a rare feature for a W property, provides a beautiful, intricately-furnished space with a collection of spirits and quality canapés in the evening. WOOBAR, the hotel's signature bar, is praised for its energetic ambiance and talented live bands. There are three restaurants on-site, serving international and authentic Chinese cuisines.

5. Service & Staff

The service and staff at W Guangzhou are consistently lauded for their warmth, professionalism, and genuine attentiveness. Guests appreciate the proactive and hospitable nature of the team, with specific mentions of staff members like Matano in the lounge and receptionists Jacqueline and Crystal for their helpfulness and thoughtful arrangements. While older reviews sometimes noted communication barriers, the excellent service always shone through.

6. Location & Accessibility

The W Guangzhou boasts an excellent location in the Pearl River New Town of the Tianhe District. It is situated on the banks of the iconic Pearl River, placing guests within easy walking distance of a variety of restaurants, upscale shopping malls, and cultural attractions like the Guangzhou Museum and Guangzhou Opera House. Public transportation is highly accessible, with Liede Station just a 2-minute walk and Tancun Station about a 14-minute walk away. Guangzhou East Railway Station is a 15-minute drive, and Guangzhou Baiyun International Airport is approximately 45-48 minutes away by car.

7. Value & Pricing

While W Guangzhou is a luxury property, it is generally considered to offer good value for the experience it provides. Typical room rates in the past month were around 1417.8 CNY (approximately $228 USD), compared to the city's average of 435.48 CNY. Prices for a 1-night stay for two adults can start from approximately $159.39 USD, excluding taxes and fees. Marriott Bonvoy members receive complimentary in-room internet access.

8. Common Complaints

While guest feedback is largely positive, some recurring issues and criticisms have been noted. Some guests have reported that the air conditioning system did not cool the room properly at night, leading to discomfort. Minor complaints include sliding doors being stiff, the gym being "sufficient but not impressive" compared to other W properties, and the changing rooms for the pool being inconveniently located a floor below. In one instance, a significant water leak from the roof of a top-floor room was reported, leading to a disrupted stay. In serviced apartments, there have been mentions of timber flooring not being in very good condition.