Tower Eleven Hotel

Tower Eleven Hotel, Kitahiroshima, Japan: A Unique Stadium Stay Experience

The Tower Eleven Hotel in Kitahiroshima, Japan, stands out as a pioneering "lifestyle hotel inspired by entertainment," being the first hotel in Asia physically integrated within a baseball stadium—Es Con Field Hokkaido, home of the Hokkaido Nippon-Ham Fighters. Recognized as a Michelin Key Selected property, it offers a distinctive blend of sports, relaxation, and modern design, drawing guests seeking an immersive experience within the F Village complex.

1. Overall Rating & Sentiment

The general sentiment for Tower Eleven Hotel is overwhelmingly positive, with guests frequently praising its unique concept and excellent facilities. It boasts a "Great" rating of 9.1/10 based on 29 reviews on Trip.com and a "Wonderful" rating of 9.1 from 152 reviews on Booking.com. Priceline guests have given it a "Very Good" rating of 8.6 out of 10. Reviewers often highlight the novelty of staying within a ballpark and the high quality of the accommodations and amenities.

2. Key Highlights

Guests consistently laud several aspects of the Tower Eleven Hotel:

• Unique Stadium Integration: The hotel's prime location within Es Con Field Hokkaido allows for unparalleled panoramic views of the natural turf field directly from many rooms, a truly unique offering whether it's game day or an off-day. Hotel reservation includes admission to the stadium on game days.
• Tower Eleven Onsen & Sauna: The hotel provides direct access to a natural hot spring and sauna facility located on a lower floor, featuring large baths, open-air baths, and saunas, some with stadium views, offering a luxurious relaxation experience. Swimsuits are required for the bar zone and outdoor spaces, and rentals are available.
• Modern Design & Theming: The hotel embraces a lifestyle concept with entertainment at its core. Its 12 rooms are themed around the number "11" and incorporate baseball- and stadium-inspired elements, including uniforms, bats, and artwork.
• F Village Accessibility: Situated within the expansive 32-hectare F Village, guests are within easy walking distance of various shops, restaurants, and entertainment options.
• Premium Comfort: The hotel emphasizes a premium sleep environment with custom bedding, including NEUTRALWORKS. KODENSHI down duvets and BRAIN SLEEP pillows, with some rooms featuring ENNN mattresses.
• Convenient Services: Amenities like 24-hour cloud reception with multilingual international staff, key-less entry, complimentary Wi-Fi, and included parking per room enhance the guest experience.

3. Room Quality

The Tower Eleven Hotel offers an intimate experience with only 12 guest rooms, ensuring a personalized stay. Rooms are non-smoking throughout and are well-appointed with modern conveniences:

• Views & Layout: Options include "Mountain View" rooms (approx. 26㎡) facing the outer perimeter with views of F Village and distant mountains, and the highly sought-after "Field View" rooms (approx. 38㎡) which boast balconies or large windows directly overlooking the baseball field.
• Specialty Suites: For an elevated experience, guests can choose from "Field View Maisonette" (approx. 69-80㎡ with an upper-level balcony), "Darvish & Ohtani Suite" (43-44㎡ corner rooms with the largest balconies and windows, featuring player artwork, fits 4-5 people), and the spacious "Darvish & Ohtani Premium Maisonette" (80㎡, accommodating up to 7 people).
• Amenities: All rooms are equipped with air conditioning, flat-screen TVs, electric kettles, refrigerators, nightwear, and bath towels. Private bathrooms feature bidets, separate toilets, showers, hair dryers, and complimentary toiletries. Some rooms also include a terrace or dressing area.

4. Dining Experience

While traditional room service is not offered, the hotel provides satisfying dining options:

• Breakfast: Guests with morning-included plans can enjoy an original breakfast menu from "TruffleBAKERY," a bakery located within F Village. This typically includes a salad and bread set, often featuring their renowned white truffle salt bread made with Hokkaido wheat. Breakfast can be conveniently picked up at the front desk and enjoyed in the comfort of your room while overlooking the quiet stadium.
• Other Meals: For lunch and dinner, guests can explore the offerings at "Nippon Ham Food Hall" or "TruffleBAKERY" within F Village. The hotel also features a bar/lounge area and a snack bar/deli.

5. Service & Staff

The staff at Tower Eleven Hotel are highly regarded for their hospitality. Guests have described them as "very kind and welcoming" and "considerably kind". The hotel's 24-hour cloud reception, supported by a dedicated international team, ensures round-the-clock remote assistance, aiming for a stress-free experience for all guests. The key-less entry system and option for advance information registration streamline the check-in process. Luggage storage and locker room facilities are also available.

6. Location & Accessibility

The Tower Eleven Hotel is located on the 4th floor of TOWER 11 at 1 F Village, Kitahiroshima City, within Escon Field Hokkaido.

• Transportation:
  • Car: One complimentary parking space per room is provided. Recommended expressway exits include Sapporo Minami IC or Wattsu Smart IC from Sapporo, and Eniwa IC from Chitose.
  • Shuttle Bus: A paid shuttle bus operates every 30 minutes from JR Kitahiroshima Station (approx. 5 minutes ride). Additionally, there are six round trips daily via shuttle bus from New Chitose Airport to F Village.
  • Walking: The hotel is approximately a 20-minute walk from JR Kitahiroshima Station.
• Nearby Attractions: Beyond Es Con Field Hokkaido itself, the hotel is a 3-minute drive from the stadium. Other nearby points of interest include Sapporokitahiroshima Golf Club (4.7 km), Nopporo Forest Park (5.6 km), and Mitsui Outlet Park (9.6 km). Shofukuji Temple is about a 25-minute walk away.

7. Value & Pricing

The Tower Eleven Hotel offers a premium and unique experience, reflected in its pricing, with season deals starting from around $148 and rates found from $104 on some platforms. Many guests consider it to offer "good value for money", especially given the immersive stadium experience and access to amenities like the onsen and sauna, which is included for guests. It's important to note that specific local accommodation taxes apply based on the room rate and are collected separately upon check-in.

8. Common Complaints

While reviews are generally very positive, a few recurring points of criticism or areas for improvement have been noted:

• Facility Closures/Reduced Services: One guest reported inconvenience due to a sudden facility closure notice and reduced shuttle bus services, which impacted check-in/out and limited meal options, requiring a 30-minute walk to the nearest convenience store. The hotel acknowledged this feedback and committed to clearer communication regarding facility operation status.
• Renovations: There are planned renovations to the sauna from January 13, 2026, to January 30, 2026, which may cause temporary unavailability.
• Early Check-out: The standard check-out time is 9:00 AM, which some guests might find early, although extended options up to 12:00 PM are available depending on the booking plan.
• No Room Service & Limited On-site Dining: The absence of traditional room service and the reliance on external vendors within F Village for most meals might be a minor drawback for some guests.
• Lack of Laundry Facilities: There are no coin laundry facilities directly within F Village.
• Accessibility: The hotel does not have barrier-free rooms, though assistance with wheelchairs can be provided if contacted in advance.

Sources

1. hokkaidodo.jp
2. tablethotels.com
3. michelin.com
4. trip.com
5. booking.com
6. priceline.com
7. staytuned.asia
8. japanese-onsen.com
9. allhokkaidohotels.com
10. hokkaidohotelsjapan.com
11. sembo.com
12. hotelmania.jp
13. hotels.com
14. trip.com
15. skyscanner.gg