Malibu Hotel
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Key Highlights
- ✓Location & Views:** The hotel boasts an excellent location within Riviera Zushi Marina, offering spectacular views of Mount Fuji, Enoshima, and the harbor, often framed by picturesque palm trees.
- ✓Views:** The hotel's position allows for stunning views of the marina, palm trees, Enoshima, and Mount Fuji.
Expert Review: Malibu Hotel
Malibu Hotel, Zushi, a Michelin Key Selected property, offers a luxurious and tranquil escape on Japan's Kanagawa coast, consistently garnering high praise for its breathtaking views, exceptional service, and resort-like ambiance.
1. Overall Rating & Sentiment
The general consensus for Malibu Hotel, Zushi, is overwhelmingly positive, with an "exceptional" rating of 9.5 out of 10 based on guest reviews. Guests frequently highlight its modern, clean environment and beautiful location, evoking a Hawaiian vibe. It is highly recommended for romantic getaways, special occasions, and travelers seeking an idyllic retreat.
2. Key Highlights
Guests consistently praise several aspects of the Malibu Hotel:
- Location & Views: The hotel boasts an excellent location within Riviera Zushi Marina, offering spectacular views of Mount Fuji, Enoshima, and the harbor, often framed by picturesque palm trees.
- Service: The service is frequently described as "impeccable" and the staff as "nice" and highly helpful.
- Design & Ambiance: The hotel presents a polished, modern, and sophisticated design with a distinct small-resort atmosphere.
- Amenities: Highlights include complimentary minibar items, free use of bicycles, a full-service spa, and two on-site restaurants.
3. Room Quality
Malibu Hotel exclusively features all-suite guest rooms, each exceeding 50 square meters, providing a spacious and comfortable stay. The accommodations are described as stylish, plush, meticulously maintained, and well-equipped with modern essentials. Key room features include:
- Sea views and, in some cases, furnished balconies or terraces.
- Air-conditioning and private bathrooms with bidets and rainfall showerheads.
- Modern amenities such as 55-inch LCD televisions with satellite programming, tea/coffee makers, and free WiFi.
- A particularly appreciated amenity is the complimentary stocked minibar, which includes water, orange juice, prosecco, and tomato juice, along with free snacks.
- Comfort is enhanced by pillowtop beds with down comforters and premium bedding.
4. Dining Experience
The hotel offers a diverse dining experience with two on-site restaurants:
- Ristorante AO: This signature Italian restaurant provides a special atmosphere with every seat offering ocean views of Enoshima and Mount Fuji. It serves modern Italian cuisine crafted with locally sourced ingredients.
- Malibu Farm Zushi Marina: This restaurant, popular in Los Angeles, is known for its Californian-inspired, wholesome dishes based on the "FRESH, ORGANIC, LOCAL" concept, utilizing fresh, local ingredients.
Breakfast is served daily, with options for continental and Asian fare. The Western breakfast at Malibu Farm is consistently lauded as "absolutely amazing". However, some guests have expressed disappointment with the Japanese breakfast, noting that it included instant rice and miso soup despite an additional charge. Room service is also available.
5. Service & Staff
Guest feedback consistently highlights the "impeccable" and "nice" nature of the staff, who are noted for being very helpful. The hotel also provides attentive 24-hour security.
6. Location & Accessibility
Situated within the Riviera Zushi Marina on the picturesque Kanagawa coast, the Malibu Hotel offers a prime location with easy access to several attractions.
- Beaches: Zaimokuza Beach is just a 9-minute walk away, and Zushi and Yuigahama Beaches are also easily accessible.
- Views: The hotel's position allows for stunning views of the marina, palm trees, Enoshima, and Mount Fuji.
- Transportation: It is approximately 43 km from Tokyo Haneda Airport. Access from JR Yokosuka Line Kamakura Station or Zushi Station, and Keikyu Line Zushi/Hayama Station, is about 10 minutes by car. Free parking and complimentary bicycle rentals are available for guests.
7. Value & Pricing
Malibu Hotel is generally considered to offer good value for its quality service, with room prices starting from around US$612, and an average price often cited from US$1051. While the overall experience is highly regarded, some guests have noted that the on-site restaurant prices can be a bit high.
8. Common Complaints
While largely positive, some recurring issues and criticisms have been noted by guests:
- Pricing Discrepancies: Some guests have reported issues with incorrect claims regarding reservation prices, leading to potential confusion.
- Room Amenities: A minor complaint mentioned was the absence of a full-length mirror and a freezer in the room.
- Dining Quality: The Japanese breakfast, when offered for an additional charge, has been criticized for comprising instant rice and miso soup, which was unexpected for a luxury property.
- Crowds and Noise: Due to its popular beachside location, summer weekends can be crowded, and some noise from beachgoers might be heard.
- Limited Facilities: The hotel does not feature a swimming pool or handicap-accessible rooms.
- Pet Policy: Pets are generally not allowed, with exceptions for limited dog-friendly rooms that incur an additional fee.
- Smoking Policy: Smoking, including e-cigarettes, is strictly prohibited in guest rooms and on terraces.
Sources
Points to Consider
- •While largely positive, some recurring issues and criticisms have been noted by guests:
- •Pricing Discrepancies:** Some guests have reported issues with incorrect claims regarding reservation prices, leading to potential confusion.
- •Room Amenities:** A minor complaint mentioned was the absence of a full-length mirror and a freezer in the room.
Marriott