The St. Regis Kuwait
One Michelin Key
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Hotel Details
Brand
St. Regis
Hotel Group
Marriott
Location
The St. Regis Kuwait · Kuwait City, Kuwait
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Expert Review: The St. Regis Kuwait
The St. Regis Kuwait, a Michelin One-Key property, stands as a beacon of luxury and refined hospitality in Kuwait City. Opened in 2022, the hotel offers a distinguished experience, blending classic St. Regis sophistication with elegant local architectural influences.
Overall Rating & Sentiment
The general consensus among guests is overwhelmingly positive, with the hotel consistently receiving high praise. It holds an average rating of 4.7 out of 5 on Marriott and a superb 9.4 on Booking.com, based on over 270 reviews. Guests frequently describe their stays as "extraordinary," "exceptional," "luxurious," and "impeccable." The hotel is often referred to as a "wonderful oasis of luxurious calm".
Key Highlights
Guests consistently love the St. Regis Kuwait for its impeccable service, luxurious accommodations, and attentive staff. The hotel's design, which incorporates Arab architectural elements like decorative screens and custom wood paneling, along with patterned marble floors, creates a grand and sophisticated atmosphere. The signature St. Regis Butler Service is a standout feature, frequently described as "one of a kind and unmatched".
Room Quality
The rooms and suites at The St. Regis Kuwait are lauded for their beautiful design, spaciousness, elegance, and immaculate cleanliness. They are outfitted in regal shades of gold, ivory, and navy blue, featuring floor-to-ceiling windows, palatial marble bathrooms, and Middle Eastern artwork. Guests experience unparalleled comfort with plush bedding and thoughtful amenities. Many consider the rooms to be among the best in the country, and the excellent soundproofing ensures a peaceful stay. Suites often provide views of the bay or the aquamarine pool. Each room is equipped with bathrobes, a high-quality hairdryer, complimentary tea service, satellite and cable TV channels, and a well-stocked mini-bar.
Dining Experience
The St. Regis Kuwait offers a diverse and exceptional dining experience with several restaurants catering to various palates. These include Riccardo Restaurant for Italian cuisine, Le Tarbouche and Shahrayar for Middle Eastern fare (including Lebanese and Iranian specialties, respectively), and Bukhara Restaurant for Indian dishes. The Al Hambra International Restaurant also offers a variety of global cuisines. The English Tea Lounge provides an alluring experience with fine tea selections and delectable snacks. Breakfast, often served in a quiet setting with made-to-order dishes and a rich buffet, is consistently highlighted as "spectacular" and a strong point of the hotel.
Service & Staff
The service and staff at The St. Regis Kuwait receive exceptional praise from guests. They are consistently described as outstanding, impeccable, attentive, professional, friendly, and genuinely welcoming. Many guests commend the staff for going "above and beyond" to ensure comfort and satisfaction. The personalized butler service is a particular highlight, with staff noted for their efficiency and personal care. The front desk staff, concierge, and housekeeping teams are all praised for their excellent customer care and attention to detail.
Location & Accessibility
The hotel boasts an excellent location in the heart of Kuwait City Center, providing easy access to various attractions. It is approximately 17.5 km (about a 15-20 minute drive) from Kuwait International Airport. Complimentary on-site parking and valet parking services are available for guests. Nearby attractions include Liberation Tower (1.8 km) and the Kuwait National Museum (2.1 km). The hotel is also described as being close to malls and Souk Al-Mubarakiya, making it suitable for shoppers and culture enthusiasts.
Value & Pricing
While The St. Regis Kuwait offers a luxurious experience, its pricing is considered to be of exceptional value given its world-class amenities and service. The average room price is around $406, with standard rooms typically ranging from $111 - $196 (USD) and suites from $238 - $653 (USD). This is higher than the average hotel room price in Kuwait, but guests generally feel it's a worthwhile investment for the quality of stay.
Common Complaints
While overwhelmingly positive, some older reviews mention a few recurring issues. Concerns were raised about the fitness center being located in the adjacent Sheraton and perceived as old, and the indoor pool being in the Four Points, rather than a dedicated St. Regis facility. Some early feedback also suggested a lack of a dedicated spa within the St. Regis itself. However, more recent reviews indicate that guests still have an exceptional experience, suggesting these aspects do not significantly detract from the overall satisfaction. A very rare complaint noted a problem with an insurance amount not being refunded by one guest.
Sources
Google Reviews
422 reviews
Recent Guest Reviews
Shamah Ali
An absolutely mesmerizing stay. The service was truly top tier, with luxurious treatment from the moment I arrived. I felt genuinely welcomed and comfortable, and every staff member was exceptionally kind and attentive. A special thank you to Ms. Sharmaine ❤️ from the reception. She was wonderful, professional, and made the experience even more memorable. They surprised me with a beautiful early b...
Response from the owner
Dear Shamah,<br><br>Thank you so much for sharing your wonderful experience with us during your recent stay at St. Regis Kuwait. <br><br>We are delighted to know that you felt truly welcomed and enjoy...
Miss Elle
I had the pleasure of visiting the English Tea Room with a dear friend of mine, and we had the most wonderful time! The service by Younus and Jouwara were exquisite! They served with pride and efficiency. The food and drink offerings were delicious, and hearty, more than enough for two! I am very happy with my experience at the English Tea Room, and will be happy to visit again!
Response from the owner
Dear Elle,<br><br>Thank you for taking the time to share such a wonderful review of your visit to The English Tea Lounge. We are truly delighted to hear that you and your friend had such an enjoyable ...
Ahmad Alrasheed
Unfortunately, I had a very poor experience with the hotel’s event planning department. Communication was inconsistent and unprofessional, and at different stages, I was given conflicting information by different staff members. Solutions that were initially presented were later changed or withdrawn without clear justification, creating unnecessary confusion and stress. In addition, the tone of com...
Response from the owner
Dear Ahmad,<br><br>Thank you for taking the time to share your comments and feedback regarding your recent experience at The St. Regis Kuwait.<br><br>Please be assured that your feedback has been shar...
Talgat Kizayev
Dear St. Regis Kuwait Team, I would like to express my sincere appreciation for the wonderful High Afternoon Tea experience I recently enjoyed at your hotel. Everything — from the elegant presentation to the attentive service — was perfectly organized and truly reflected the St. Regis standard of excellence. A special thank-you goes to Mr. Younus, whose professionalism, warmth, and attention to ...
Response from the owner
Dear Talgat,<br><br>Thank you for taking the time to share your lovely feedback on your recent dining experience at the English Tea Lounge.<br><br>We are delighted to know that your High Afternoon Tea...
Alec Walker
I just wanted to say that I would definitely come back to this hotel for the sole reason of how good the food is. There’s an Indian restaurant on the seventh floor and that Chef is incredible. I’ve been to 107 countries and I live in New York. I know what good food is that this guy has a talent. As someone who also owns restaurants, I thought about even trying to poach him to bring him back to N...
Response from the owner
Dear Alec,<br><br>Thank you for the wonderful feedback on your recent stay at the St. Regis Kuwait. <br><br>We are thrilled to know that our food left such a memorable impression and that your experie...
The Rawan!
I stayed at The St. Regis Kuwait for almost five days while accompanying my sister on a business trip, and I was honestly amazed. From the moment we arrived, we were welcomed with Arabic coffee and dates, which set the tone for a wonderful stay. Although the hotel was extremely busy — with three or four conferences and exhibitions happening at the same time — everything still ran smoothly. The re...
Response from the owner
Dear Rawan,<br><br>Thank you sincerely for sharing such a thoughtful and detailed review. We are truly delighted to know that your stay with us was memorable from the moment you arrived. It is wonderf...
About One Michelin Key
One Michelin Key is awarded to hotels that offer a very special stay. These properties are characterized by their unique personality, high quality, and ability to create memorable experiences for guests.
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