The Roxy Hotel New York
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Hotel Details
Location
2 Avenue of the Americas, New York, NY 10013, USA
United States, North America
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Key Highlights
- ✓Location:** Its Tribeca location is consistently rated as excellent, allowing guests to walk to many attractions.
Expert Review: The Roxy Hotel New York
The Roxy Hotel New York, a Michelin Key Selected property, consistently earns praise for its vibrant atmosphere, prime Tribeca location, and unique blend of luxury with an artistic, entertainment-focused flair.
1. Overall Rating & Sentiment
The general consensus for The Roxy Hotel New York is overwhelmingly positive, with guests frequently describing it as "very good" and "exceptional." It holds strong ratings across various platforms, scoring highly for location (9.2), cleanliness (8.8), comfort (9.0), and staff (8.6) on Booking.com. The sentiment often highlights the hotel's unique character, lively ambiance, and comfortable yet stylish accommodations.
2. Key Highlights
Guests consistently laud The Roxy Hotel for several standout features:
- Design & Aesthetic: The hotel boasts a "nostalgic feel" with a "mid-century modern aesthetic" infused with Art Deco and Regency hints, creating an "exquisitely designed" and "hyper-modern, yet authentically calming" environment. The eight-story atrium with a wide glass roof is particularly noted for bringing natural light into the hotel.
- Live Music & Entertainment: A major draw is the hotel's strong emphasis on music and entertainment. It features live music and DJs in the Roxy Bar & Lounge, a subterranean jazz club called The Django with live performances, and an on-site 99-seat cinema screening indie and classic films.
- Location: Its Tribeca location is consistently rated as excellent, allowing guests to walk to many attractions.
- Amenities: Unique amenities include complimentary bicycle rentals, in-room MacBook Pro laptops, DVD players, and on-request pet goldfish. The hotel also offers a 24-hour fitness room, a hair and beauty salon, and access to the Soho Grand Dog Park for guests with pets.
3. Room Quality
The Roxy Hotel offers luxurious rooms and suites, ranging from Superior King Rooms to spacious Penthouses. Rooms are described as comfortable, spacious, and "exquisitely designed." They feature high ceilings, large windows, and a 1970s-inspired decor with orange accents and patterned blackout curtains. Standard amenities include pillowtop mattresses with Egyptian cotton sheets, Frette linens and robes, designer toiletries (Five Wits or C.O. Bigelow), minibars with pre-mixed cocktails, smart TVs with streaming capabilities, safes, work desks, and Bluetooth-enabled Tivoli radios. Suites may also include Nespresso coffeemakers and record players with a selection of vinyl and Marshall speakers. Bathrooms often have large walk-in showers with bench seating and funky patterned wallpaper. Noise-damping technology helps ensure a peaceful sleep despite the lively downstairs venues.
4. Dining Experience
The hotel offers a diverse dining and drinking experience:
- The Roxy Bar & Lounge: This stylish space serves seasonal American cuisine for breakfast, lunch, and dinner, and becomes a bustling hub with live music and DJs at night.
- The Django: A subterranean jazz club inspired by Parisian charm, The Django offers dinner, mixology, and small plates alongside live jazz performances. There may be an entry fee for later shows.
- Roxy Café / Jack's Stir Brew Coffee: Located in the lobby, Jack's Stir Brew Coffee provides morning treats and fair-trade coffee.
- The Oyster Bar: Features fresh seafood delivered daily.
- Weekend Brunch: A popular weekend brunch is offered, including a buffet of pancakes, waffles, and bottomless cocktails.
- Room Service: Available for all meals, with the full breakfast menu served in-room from 6 am to 11 am.
5. Service & Staff
Guest feedback generally praises the staff for being friendly, helpful, polite, and accommodating. Specific mentions include attentive front desk service, bellmen, room service, and housekeeping. The staff's hospitality contributes to the "class act" impression of the hotel. However, some employee reviews suggest that while the guests are great, there can be issues with management, communication, and a high turnover rate among staff, and a lack of fair wages or advancement opportunities.
6. Location & Accessibility
The Roxy Hotel New York is situated in the heart of Manhattan's Tribeca neighborhood, a vibrant district blending art, finance, and industrial architecture. Its location is highly rated (9.2), offering excellent accessibility to various attractions and transportation.
- Nearby Attractions: Guests can easily walk to areas like Soho, Chinatown, and the Lower East Side. The 9/11 Memorial is just minutes away on foot, and the Brooklyn Bridge is within a 15-minute walk. New York University, One World Trade Center, and Wall Street are also a short distance away.
- Public Transport: The hotel is steps away from the Canal Street Station (W. Broadway) and a 3-minute walk to Franklin Street Station, with Canal Street underground station just a 2-minute walk away. Central Park is about 3.7 miles away, and Times Square is a 20-minute subway journey.
- Accessibility: The hotel strives to be accessible, with accessible public entrances, routes to registration, restaurants, bars, meeting facilities, and the fitness center. Guestrooms with mobility features and wide doorways are also available.
7. Value & Pricing
While considered a luxury hotel, its "value for money" rating is 7.8, which is good but not as high as its location or comfort scores. Room prices can range from around $200 per night for a single king room to $400 or more for a large suite, plus a nightly resort fee. Guests receive a champagne toast upon arrival and complimentary bottled water.
8. Common Complaints
While generally positive, some recurring criticisms include:
- Noise Levels: Due to the lively entertainment venues within the hotel, some guests have reported concerns about loud music and disturbances, especially from nearby bars, impacting their sleep.
- Service Quality (in some instances): While overall service is praised, a few guests have expressed dissatisfaction with service quality, citing rude staff and unprofessional behavior. Employee reviews also indicate some concerns regarding management, communication, and high turnover rates.
- Parking: Parking is noted as expensive, and in-and-out privileges are not available. The hotel also does not have a self-parking facility and therefore cannot offer accessible parking spaces for cars or vans.
- No Pool or On-site Spa: The hotel does not have its own pool or full-service spa, though it has a partnership with a nearby thermal spa.
- Entry Fees: The jazz club, The Django, may have entry fees for later shows.
Sources
Points to Consider
- •While generally positive, some recurring criticisms include:
- •Noise Levels:** Due to the lively entertainment venues within the hotel, some guests have reported concerns about loud music and disturbances, especially from nearby bars, impacting their sleep.
