The Parisian Macau
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Hotel Details
Location
The Parisian Macau · Cotai, Macau
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Key Highlights
- ✓Room Views: While many rooms offer stunning Eiffel Tower views, some guests have been assigned rooms without this view, which can be disappointing if anticipated.
Expert Review: The Parisian Macau
The Parisian Macao stands as a prominent Michelin Key Selected property, frequently lauded for its enchanting French theme, extensive amenities, and exceptional service. It offers a luxurious and memorable experience, often likened to a "palace".
1. Overall Rating & Sentiment
The general consensus for The Parisian Macao is overwhelmingly positive, with guests frequently rating their stays as "Exceptional," "Wonderful," or "Outstanding." Review scores commonly range from 9.0 to 9.6 out of 10 across various platforms. Guests describe their experience as "fantastic," "amazing," "luxurious," and "beautiful," highlighting a strong sense of satisfaction.
2. Key Highlights
Guests consistently praise several aspects of The Parisian Macao:
- Design & Ambiance: The hotel's half-scale Eiffel Tower replica is a breathtaking landmark, especially when illuminated at night, offering stunning views of the Cotai Strip. The interior boasts opulent, Versailles-inspired décor, high ceilings, and an elegant Parisian charm.
- Family-Friendly Amenities: The resort is highly regarded as a child-friendly hotel, featuring extensive facilities like a dedicated kids' pool area with slides, an indoor water park (Aqua World), and a Qube Kingdom kids' club. Thoughtful details such as bed rails and kids' toiletries are also appreciated.
- Entertainment & Shopping: The Parisian Macao is a self-contained world of luxury, offering a vast array of entertainment, leisure, and shopping options with over 170 boutiques. It is also directly connected to other major resorts like The Venetian and The Londoner, expanding shopping and dining possibilities.
- Service Excellence: The staff's friendliness, attentiveness, and willingness to go above and beyond consistently receive high marks.
3. Room Quality
Rooms at The Parisian Macao are generally described as spacious, comfortable, and impeccably clean. They feature a contemporary French-inspired design and are well-appointed with modern amenities. Many rooms offer bathtubs, and those with an "Eiffel Tower View" are highly sought after for their amazing scenery. Guests frequently commend the comfortable beds and plush bedding. While standard rooms are noted as pleasant, suites offer more expansive layouts, some even including jacuzzi tubs and ample counter space in the bathrooms.
4. Dining Experience
The Parisian Macao boasts a diverse culinary landscape with 20 on-site restaurants, offering a wide range of international and French-inspired dishes.
- Breakfast: The buffet breakfast, particularly at Le Buffet, is popular and extensive, featuring Asian and Western styles, fresh pastries, and gourmet options.
- Restaurant Quality: "La Chine," located within the Eiffel Tower, is highlighted for its superb Chinese-French cuisine and elegant ambiance. The food court is also noted for providing a variety of cuisines at reasonable prices.
- Variety: Options include French brasseries, Vietnamese, Chinese, and other international cuisines.
- Criticisms: Some guests found the general food options at the resort to be average or a bit pricey, and one review mentioned limited vegetarian options.
5. Service & Staff
The service at The Parisian Macao receives consistent praise, often cited as a major highlight. Staff members are frequently described as "friendly," "attentive," "helpful," "professional," and "accommodating." They are noted for handling requests promptly and courteously, assisting with early check-ins, arranging upgrades, and making stays special with gestures like complimentary birthday cakes or plushies for children. This high level of hospitality contributes significantly to a positive guest experience.
6. Location & Accessibility
The Parisian Macao enjoys a strategic and very convenient location on the Cotai Strip.
- Neighborhood & Attractions: It's within walking distance or a short shuttle ride to major attractions like the Cotai Strip, Eiffel Tower at The Parisian Macao, Venetian Macao Casino, The Londoner Macao Casino, and City of Dreams Casino. The area is vibrant with numerous shops, scenic views, and activities.
- Transport: The hotel provides free shuttle buses to and from the Macau International Airport, ferry terminals (Taipa Ferry Terminal), and other Sands hotels, making transportation easy and affordable. Public buses and taxis are also readily available.
7. Value & Pricing
Many guests consider The Parisian Macao to offer excellent value for money, with some even describing it as a "steal" for a luxury property. While the average room price of around $255 might be slightly higher than the overall average in Macau ($201), guests feel they receive an exceptional experience for the cost, especially considering the luxurious amenities and top-notch service.
8. Common Complaints
Despite the overwhelmingly positive feedback, some recurring issues and criticisms have been noted by guests:
- Check-in Process: A notable complaint is the potential for long check-in lines, especially during busy periods, which can lead to stress and delays upon arrival.
- Room Views: While many rooms offer stunning Eiffel Tower views, some guests have been assigned rooms without this view, which can be disappointing if anticipated.
- Dining Costs: Although the food court offers reasonable prices, some of the resort's dining options can be perceived as expensive.
- Minor Room Issues: Isolated comments mention a hard mattress in one instance and a slight "old" appearance of room carpets in others. An older review also mentioned sometimes unstable hot water and slightly weak shower pressure in a standard room.
- Lack of Standalone Bar: One review noted the absence of a standalone bar or lounge for after-dinner cocktails.
- Food Court Occupancy: A specific concern was raised about a significant number of people sleeping overnight in the food court area, which some found unappealing and not addressed by staff.
Sources
Points to Consider
- •Criticisms: Some guests found the general food options at the resort to be average or a bit pricey, and one review mentioned limited vegetarian options.
- •Despite the overwhelmingly positive feedback, some recurring issues and criticisms have been noted by guests:
- •Check-in Process: A notable complaint is the potential for long check-in lines, especially during busy periods, which can lead to stress and delays upon arrival.
- •Room Views: While many rooms offer stunning Eiffel Tower views, some guests have been assigned rooms without this view, which can be disappointing if anticipated.
- •Food Court Occupancy: A specific concern was raised about a significant number of people sleeping overnight in the food court area, which some found unappealing and not addressed by staff.
Google Reviews
10,820 reviews
Recent Guest Reviews
Cheli Arco
Staying at The Parisian Macau felt truly magical. From the iconic Eiffel Tower view to the magnificent heated pool, soothing jacuzzi, and opulent interior décor, everything exudes elegance. The room was immaculate, comfortable, and beautifully maintained. What truly stood out was the exceptional integrity and professionalism of the staff. I realized the next day that I had lost my credit card at ...
Jani Söderman
The Parisian Hotel in Macau is absolutely stunning! From the moment you step inside, you’re surrounded by elegance, luxury, and attention to detail. The Eiffel Tower replica is breathtaking, especially when lit up at night, and the hotel’s design perfectly captures the romantic charm of Paris. The rooms are spacious and comfortable, the dining options are fantastic, and the shopping area adds a wh...
Pairy
The hotel is excellent beautiful views, spacious rooms, and everything feels new, clean, and very comfortable. This was my first time staying here, and I was truly impressed. I will definitely come back again. I would also like to especially recommend one of the staff members “Elise” She is very kind, professional, always smiling, and provided outstanding service. I was very impressed and truly a...
Alice Reed
Definitely a highlight of my whole trip was the superior service I received at the reception counter by Fanny Liang. She made my check-in process an experience I walked away from with a broad smile on my face. I had made a mistake when the room was booked which was causing a problem with the check-in process. She handled it so patiently and swiftly and made me feel very well cared for. Thank you, ...
adetya agung
Really enjoyed my stay here! The room was super comfortable and clean, service was friendly and helpful, and the breakfast was amazing — especially the crab 🦀🤤 Big plus: the hotel is directly connected to a mall and a casino, so everything is just a few steps away. Very convenient and fun place to stay. Would definitely come back!
Piyush Kumar Lodaya
Had an absolute blast at The Parisian Macao casino – it's massive with plenty of high-limit tables that kept the energy high. I didn't stay in the hotel, just dove straight into the gaming floor, and it was perfect for that. The place buzzes with excitement, and staff were friendly and efficient. Highly recommend for a fun, hassle-free Macau casino run!
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