THE AMNIS, a Luxury Collection Hotel

THE AMNIS, a Luxury Collection Hotel, Kaohsiung City, Taiwan, stands out as a premier destination offering a sophisticated blend of modern luxury, artistic design, and exceptional service. Frequently praised for its tranquil ambiance and attention to detail, the hotel provides an indulgent escape in the vibrant heart of Kaohsiung.

1. Overall Rating & Sentiment

THE AMNIS consistently receives exceptional ratings across various platforms, often scoring around 9.2 to 9.5 out of 10. Guests frequently describe their stays as "exceptional," "wonderful," and "memorable," highlighting a strong positive sentiment regarding the hotel's overall quality and experience.

2. Key Highlights

Guests particularly love the hotel's impeccable service, state-of-the-art facilities, and elegant, water-inspired design. The atmosphere is often described as calm, serene, and artistic, with the hotel's art content curated in partnership with the ALIEN Art Centre. The health club, outdoor pool, and sauna are frequently lauded amenities.

3. Room Quality

Rooms at THE AMNIS are celebrated for their comfort, spaciousness, and elegant design. They feature modern amenities, plush linens, comfortable beds (often with down comforters), and blackout curtains ensuring a restful sleep. Many rooms and suites also boast separate living areas, deep soaking tubs, high-quality bathroom amenities, Nespresso machines, and beautiful tea sets. Guests consistently commend the impeccable cleanliness of the rooms. Filtered water in every room is an appreciated detail.

4. Dining Experience

The hotel offers a delightful culinary journey, with particular praise for its breakfast. The sumptuous breakfast buffet typically features an array of international and local delicacies, often served in a semi-buffet format with à la carte options and a live egg-cooking station. On-site dining includes Ukai-Tei Teppanyaki and Kaiseki, known for their high-end Japanese cuisine. There are also stylish coffee shops and two bars/lounges, including the Jade Bar. While generally excellent, some guests have noted that breakfast can get busy, or that certain items like coffee or specific dishes could be improved.

5. Service & Staff

The service and staff receive overwhelmingly positive feedback, with guests describing them as "excellent," "outstanding," "exceptionally friendly," "attentive," "professional," and "genuinely kind." The high staff-to-guest ratio contributes to a feeling of personalized and exclusive attention. While some feedback indicated service could feel guided by standard operating procedures, professionalism and helpfulness remained consistent.

6. Location & Accessibility

Located in Kaohsiung's vibrant Cianjhen District and Asia New Bay Area, THE AMNIS offers convenient access to key attractions. It's a short walk (approximately 4 minutes) to the Sanduo Shopping District MRT Station, making it easy to explore the city. Nearby points of interest include the Kaohsiung Music Center, Exhibition Center, Main Public Library, and the ALIEN Art Centre. The hotel is approximately 15 minutes (5.69 km) from Kaohsiung International Airport, with an airport shuttle service available for a fee.

7. Value & Pricing

As a Luxury Collection property, THE AMNIS commands premium pricing, with room rates typically ranging from $157 to $350 per night, and executive rooms potentially higher. Many guests consider the indulgent experience, luxurious amenities, and exceptional service to be "well worth the splurge." However, a few reviews suggest that the "value for money" could be improved, with some guests rating it slightly lower than other aspects of their stay. Buffet breakfast is available for an additional fee, approximately TWD 1100 to 2000 per person.

8. Common Complaints

While overwhelmingly positive, some recurring criticisms include:

• Breakfast experience: Some guests found the breakfast service could be busy, or had minor issues with certain food items or coffee quality.
• Disposable Amenities: Starting from January 1, 2025, the hotel no longer proactively provides disposable amenities (like toothbrushes, combs, shower caps) in rooms, offering large bottles of toiletries instead. Guests needing disposables must request them.
• View: One review mentioned seeing "ugly buildings" instead of a promised sea view, suggesting some variability in room outlooks.
• Impersonal Service: A very small number of guests noted that while staff were professional, interactions sometimes felt strictly guided by standard operating procedures rather than individual character.
• Deposit Issues: A single, highly negative review mentioned a disappointing experience with a deposit refund at checkout.

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