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Tau House

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Tau House - Selected hotel in Guatapé, Colombia

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Hotel Details

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Tau House · Guatapé, Colombia

Expert Review: Tau House

Tau House, Guatapé: A Luxurious Retreat Amidst Nature's Splendor

Tau House in Guatapé, a Michelin Key Selected property, consistently earns high praise for its sophisticated ambiance, stunning natural setting, and exceptional service, offering a unique and upscale experience in the Andean village.

1. Overall Rating & Sentiment

Tau House boasts an overwhelmingly positive reception, with a "Wonderful" rating of 9.3 out of 10 based on hundreds of reviews. Guests frequently describe their stays as "exceptional," highlighting a sense of peace and relaxation. The general sentiment is that of a luxurious escape where every detail contributes to a memorable experience.

2. Key Highlights

Guests consistently rave about several aspects of Tau House:

  • Location & Views: The hotel's prime position on the shore of the turquoise Peñol-Guatapé Reservoir provides sweeping views of the surrounding mountains and forest, which guests describe as spectacular and a source of immense peace.
  • Design & Ambiance: The modern wood and stone architecture seamlessly blends with nature, creating a sophisticated yet serene atmosphere. The "vibe" of the place is frequently praised for its tranquility and beauty.
  • Service & Staff: The attentive, professional, and friendly staff receive frequent accolades for making guests feel welcome and ensuring a comfortable stay.
  • Amenities: The presence of a spa and wellness center, a lush garden, a terrace with dramatic scenery, a larger Jacuzzi by the reservoir, a fire pit, a floating dock, and a fleet of kayaks and canoes are significant draws. Free WiFi and private parking are also appreciated.

3. Room Quality

The rooms and suites at Tau House are described as calm and elegant. Many feature private wooden decks or balconies, often equipped with open-air Jacuzzis, offering guests stunning views. The best rooms boast high wood-beamed ceilings and direct water views. Guests consistently praise the cleanliness and comfort of the accommodations, with amenities such as rainfall showerheads, quality bed sheets, and in-room safes.

4. Dining Experience

The dining experience at Tau House is a significant highlight. The airy indoor-outdoor restaurant faces the same dramatic scenery as the rooms, enhancing the meal. Guests frequently describe the food as "delicious" and "exquisite," considering it among the best they've experienced in Colombia. The restaurant serves brunch, lunch, and dinner, with a continental breakfast offered daily, and room service is available.

5. Service & Staff

The hospitality at Tau House is consistently rated as excellent. The staff is described as very attentive, professional, and always keen to ensure guests' comfort and satisfaction. Feedback often mentions the staff's dedication to providing outstanding service, with some guests specifically noting the attentiveness of the hotel manager.

6. Location & Accessibility

Tau House is situated on the tranquil Peñol-Guatapé Reservoir, providing a secluded and peaceful retreat immersed in nature. Despite its serene setting, it is conveniently located near attractions; for example, it's just a 2-minute walk from Piedra del Peñol. The nearest airport, Jose Maria Cordova International Airport, is approximately 1 hour and 18 minutes away by car (56.0 km). The hotel offers a paid shuttle service and free on-site private parking.

7. Value & Pricing

Tau House is considered a 5-star hotel offering a luxurious boutique experience. While prices vary, they start from approximately US$159 to US$284, depending on the season and room type. Guests generally perceive the hotel to offer good value for money, reflected in its "Value for money" rating of 8.9. The exceptional quality of the facilities, service, and dining contributes to this perception.

8. Common Complaints

Based on the extensive positive feedback and high ratings, there are no significant recurring complaints or criticisms explicitly highlighted in the available reviews. The overwhelmingly positive sentiment indicates a consistently high level of guest satisfaction.

Sources

  1. booking.com
  2. trip.com
  3. tablethotels.com
  4. booking.com
  5. michelin.com
  6. hotels.com

Google Reviews

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4.8

409 reviews

Recent Guest Reviews

Melissa Castañeda Parra

Local Guide2 weeks ago

Great hotel , amazing service , delicious food . We had an Amazing family trip to celebrate my birthday . This is a kids friendly place with a lovely park for them. Also nice paddle courts , motorized water activities , best jacuzzi , delicious food , and exceptional service . The rooms are very spacious and clean . There’s even a movie room with great theater seats . Beverages seemed a little pri...

Response from the owner

Dear Ms. Castañeda Parra, thank you very much for your wonderful review. We are delighted to hear that you had an amazing family trip to celebrate your birthday and that you enjoyed our spacious and c...

OpulenceTrading Co

3 months ago

I only come for the restaurant. Easily my favorite restaurant I come a few times a week it is just too good. A lot of the ingredients & dishes are homemade you can clearly taste the differences it is fantastic. Incredible service especially by Colombian standards, we joke & say it is the Nobu of Guatape. Overall amazing & worth taking a trip for even writing this has me craving them so I guess tha...

Response from the owner

Hello!<br><br>Thank you for taking the time to leave your review. We're delighted you enjoyed your meal at our restaurant, and thank you for highlighting our service. We strive to always provide the b...

Marcel Perez

Local Guide4 months ago

When I told you I would recommend this hotel with no regrets, everything was just perfect!!! Probably the best mojito I ever had in my life!!! This is a place to come relax and stay away from crowds and noise!!! Peaceful, service 10/10, restaurant 10/10, views 10/10, cleanliness 10/10… Guatapé in general is a small town to come relax and enjoy the views… it is not a party place!!! So if you are lo...

Response from the owner

Dear Mr. Perez, thank you very much for your wonderful review. We are delighted to hear that you found everything to be perfect during your stay. It is gratifying to know that you enjoyed our mojitos ...

Nick Gorman

Local Guide3 months ago

Stayed here for a night with my family. So peaceful, so beautiful - an amazing place. Service was awesome- shout out to our waiter Gustavo! Five stars!

Response from the owner

HelloNick, thank you for taking the time to leave us your review. We are glad you enjoyed your stay with us. Thank you for highlighting the service of Gustavos waiter. We strive to always provide the ...

Julian Walker

Local Guide7 months ago

The rooms are stunning, the hotel is beautiful and well maintained with lovely grounds. The food is outstanding, but the highlight is the staff who were the best and couldn't do enough. The manager was possibly one of the nicest people I have met.

Response from the owner

Dear Mr. Walker, thank you very much for your wonderful feedback. We are delighted to hear that you found our rooms stunning and appreciated the beauty and maintenance of our grounds. It is gratifying...

K. M.

Local Guide7 months ago

This hotel is just fantastic. We really felt like royalty while staying at Tau House. We did a room upgrade upon arrival and stayed in a room with jacuzzi which was very nice, we had room 114. The staff is outstanding from the front desk, the waiters and the even the manager, they all showed care. Special thanks to Gustavo for his hospitality and outstanding service. The staff took care of asking ...

Response from the owner

Dear K. M., thank you very much for your wonderful feedback. We are delighted to hear that you felt like royalty during your stay at Tau House. It is gratifying to know that the room upgrade and the j...

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