Summum Boutique Hotel, member of Meliá Collection

Summum Boutique Hotel, a member of the Meliá Collection, in Mallorca, Spain, stands out as a Michelin Key Selected property offering a luxurious and memorable experience. Housed within a beautifully restored 15th-century Gothic palace, the hotel seamlessly blends historic charm with contemporary elegance, providing a sophisticated retreat in the heart of Palma.

Overall Rating & Sentiment

The general consensus for Summum Boutique Hotel is overwhelmingly positive, with guests consistently rating it as excellent. It frequently receives high scores for staff, location, cleanliness, and comfort. Many describe their stay as "perfect," "exceptional," and "absolutely loved."

Key Highlights

Guests consistently rave about several aspects of Summum Boutique Hotel:

• Exceptional Service: The staff is frequently praised for being incredibly friendly, professional, attentive, and going above and beyond to ensure a stress-free and unforgettable stay.
• Prime Location: Situated in Palma de Mallorca's historic Old Town, the hotel offers a quiet yet central base with easy access to shops, restaurants, and major attractions like Passeig del Born, La Rambla, and Palma Cathedral.
• Stunning Design & Ambiance: The hotel's exquisite renovation of a 15th-century palace, preserving original features while incorporating modern design, is a significant highlight. Guests appreciate the blend of history and contemporary verve.
• Excellent Amenities: A private spa located in a 16th-century cistern, a rooftop terrace with a small plunge pool, and a stylish 1874 Lounge Bar are frequently mentioned as beloved amenities.

Room Quality

The 18 rooms and suites at Summum Boutique Hotel are consistently described as luxurious, comfortable, and spotlessly clean. They feature a sophisticated design with a minimalist, often monochrome, color scheme that harmonizes with antique elements like timbered or frescoed ceilings. Guests can expect large king-size beds with 600-thread count Egyptian cotton sheets, an extensive pillow menu, and spacious marble bathrooms equipped with walk-in showers, bathtubs, bathrobes, slippers, GHD hairdryers, and high-quality Chopard toiletries. Modern amenities include Nespresso coffee machines, flat-screen satellite TVs, mini-bars, and complimentary Wi-Fi. Some rooms also offer furnished terraces with city or inner courtyard views.

Dining Experience

The hotel's dining options contribute significantly to its high praise. The Equus Restaurant, housed in the palace's former stables, specializes in Mediterranean cuisine and is open for breakfast, lunch, and dinner. Guests particularly enjoy the delicious and varied buffet breakfast, which includes freshly squeezed juices, fresh fruits, pastries, artisan bread, cold meats, and the option of freshly cooked eggs. The 1874 Lounge Bar & Terrace offers a pleasant setting for mid-morning coffee or afternoon cocktails.

Service & Staff

The service and staff at Summum Boutique Hotel receive exceptional praise across numerous reviews. Guests consistently highlight the team as "amazing," "truly amazing," "exceptional," "friendly," "attentive," and "super helpful." They are noted for going "above and beyond" to ensure guest comfort and for their professionalism and warmth. Many guests emphasize feeling as if they were at home due to the personalized and caring approach of the staff.

Location & Accessibility

Summum Boutique Hotel boasts an "excellent" and "perfect" location in the Old Town of Palma de Mallorca, situated on a quiet cobblestone street, yet just minutes away from bustling areas. It's a short walk (3-10 minutes) to popular attractions such as Passeig del Born, La Rambla, Plaza Mayor, and the Cathedral of Santa Maria of Palma. The hotel is also conveniently located near public transport, with a bus stop just 100 meters away.

Value & Pricing

While offering a luxury experience, the hotel's pricing reflects its 5-star status and the high level of service and amenities provided. Standard room rates range approximately from $326 to $548 USD per night, while suites can range from $1,086 to $1,402 USD. Guests generally feel that the exceptional service, beautiful property, and prime location make it worth the cost, often describing it as an exquisite and unforgettable stay.

Common Complaints

While overwhelmingly positive, a few minor criticisms have been noted:

• Street Noise: Some guests in lower-floor rooms have mentioned the possibility of hearing street noise.
• Room Lighting: One guest found their room to be slightly dark, suggesting more lighting.

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