Shoreline Hotel
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Hotel Details
Location
342 Seaside Ave, Honolulu, HI 96815
United States, North America
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Expert Review: Shoreline Hotel
The Shoreline Hotel Waikiki, a Michelin Key Selected property in Honolulu, offers a vibrant and aesthetically driven boutique experience that generally receives positive feedback from guests. Its prime location and friendly staff are consistently highlighted as major draws.
1. Overall Rating & Sentiment
The Shoreline Hotel Waikiki typically receives a "Very Good" to "Excellent" overall rating across various booking platforms. Scores range from 8.1 to 8.3 out of 10 on sites like Agoda, Booking.com, and Priceline, with a location rating frequently reaching 9.2 to 9.5. Guests often praise its good value for the price, especially for short stays. The general sentiment is positive, with many appreciating its unique, colorful design and convenient access to Waikiki's attractions.
2. Key Highlights
Guests consistently laud the Shoreline Hotel for several standout features:
- Location: Its unbeatable proximity to Waikiki Beach, shopping (Royal Hawaiian Center, International Market Place), and a wide array of restaurants is a major highlight.
- Service & Staff: The staff are frequently described as friendly, helpful, accommodating, and embodying the "aloha spirit."
- Design: The hotel's contemporary, colorful, and "island-chic" design, with vibrant interiors and unique artwork, is a significant draw for many, particularly those seeking an "Instagram-minded" aesthetic.
- Amenities: Free Wi-Fi, an outdoor rooftop pool, and complimentary coffee/infused water in the lobby are appreciated amenities.
3. Room Quality
Rooms at the Shoreline Hotel are generally described as bright, modern, and clean, featuring Hawaiian decor with pops of color. They come equipped with a flat-screen cable TV, refrigerator, and coffee maker, and individual bathrooms include a hairdryer and bathtub. Many rooms also offer a private balcony, though some guests note these can be tiny and lack privacy or chairs. While beds are often found to be comfortable, some guests have mentioned them being flat or hard, and pillows could be upgraded. Room sizes can be on the smaller side, with some finding them "tiny" compared to expectations from photos. Housekeeping is generally thorough, with daily cleaning service.
4. Dining Experience
The hotel features an on-site restaurant, Heavenly Island Lifestyle, which is a popular spot for meals. Heavenly is known for serving Hawaiian and New American fare using local and organic ingredients, and is particularly popular for brunch, though it also attracts dinner crowds. Guests can also enjoy happy hour deals on drinks and snacks at Heavenly. The hotel lobby offers complimentary coffee in the mornings and free fruit-infused water.
5. Service & Staff
The service and staff at Shoreline Hotel are consistently praised for their friendliness, helpfulness, and "aloha spirit." Guests frequently mention staff going "above and beyond" to ensure a pleasant stay, from providing personalized recommendations to assisting with tours and tickets. Specific examples of excellent service include welcome samples of Dole Whip ice cream at check-in and quick, efficient valet service.
6. Location & Accessibility
The Shoreline Hotel boasts an excellent, central location in Waikiki. It's less than a 5-minute walk to Waikiki Beach and the Royal Hawaiian Center, a luxury shopping area. Other major attractions like the International Market Place and Waikiki Beach Walk are also within easy walking distance. The hotel is situated a short distance from the main road, Kalakaua Avenue, offering a slightly more peaceful retreat while still being close to all the action. Valet parking is available, though it comes with an extra charge.
7. Value & Pricing
The Shoreline Hotel Waikiki is often considered good value for its price, especially given its prime location in Waikiki. Room rates typically range from approximately $94 to $205 per night, though prices can fluctuate seasonally. Some guests have noted that while the hotel price might be relatively reasonable for Waikiki, it can still be high during peak seasons. Compared to the city's average hotel room price, Shoreline offers a more budget-friendly option without compromising on quality or comfort.
8. Common Complaints
While generally well-received, some recurring issues and criticisms have been noted by guests:
- Noise: Several guests have reported issues with noise levels, both from the surrounding area (due to its central location) and from within the hotel, citing poor soundproofing.
- Room/Balcony Size: Some find the rooms and particularly the balconies to be small or "tiny," and some balconies lack seating or privacy.
- Pool Size: The rooftop pool, while offering views and vibrant art, is often described as "tiny" or "small," with limited seating, which can be a let-down for those expecting a larger lounging area. It's also noted that the pool access might not be disability-friendly.
- Room Condition/Comfort Inconsistencies: While generally clean, some guests have noted minor grime or that the overall quality of room furnishings felt "average and cheap." Some have also found beds to be less comfortable than desired.
- Lack of In-Room Amenities: Specific complaints include the absence of a microwave or dresser in rooms.
- Parking Costs: Valet parking is available but comes with a notable daily fee.
- Housekeeping Schedule: Occasionally, guests have experienced inconsistencies with room cleaning times.
Sources
Points to Consider
- •While generally well-received, some recurring issues and criticisms have been noted by guests:
- •Noise:** Several guests have reported issues with noise levels, both from the surrounding area (due to its central location) and from within the hotel, citing poor soundproofing.
- •Lack of In-Room Amenities:** Specific complaints include the absence of a microwave or dresser in rooms.
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