Shibuya Stream Hotel
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Hotel Details
Location
Tokyo
Japan, Asia
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Expert Review: Shibuya Stream Hotel
Shibuya Stream Hotel, Tokyo: A Michelin Key Selected Urban Oasis
Shibuya Stream Hotel, a Michelin Key selected property, consistently receives high praise for its exceptional location, modern design, and attentive service, establishing itself as a premier choice for travelers seeking a stylish and convenient stay in Tokyo's vibrant Shibuya district.
1. Overall Rating & Sentiment
The general consensus for Shibuya Stream Hotel is overwhelmingly positive, with guests frequently rating it as "Wonderful" or "Exceptional" (averaging around 9.0-9.1 out of 10 across various platforms). Guests appreciate its sleek, modern aesthetic and the unparalleled convenience it offers in the heart of the city.
2. Key Highlights
Guests consistently highlight the hotel's prime location as its strongest asset, being directly connected to Shibuya Station and within easy reach of major attractions. The hotel's sophisticated, Western Brooklyn-style design is also a significant draw. Key amenities include a complimentary "Stream Hour" with free drinks for guests, fostering a unique community experience. The helpful and English-speaking staff also receive frequent commendation.
3. Room Quality
Shibuya Stream Hotel offers modern, clean, and comfortable rooms, often described as a good size for Tokyo standards. Many rooms boast impressive floor-to-ceiling windows with "incredible views of Shibuya," especially at sunset. Soundproofing is noted as excellent, effectively minimizing city noise. Rooms are well-equipped with amenities such as a hot water heater, tea, drip coffee, a small empty fridge, slippers, a hairdryer, a room safe, and an air purifier. Some deluxe rooms even feature bathtubs overlooking the city and Nespresso machines. While most guests find the beds very comfortable, a few have noted them to be a little soft. The TV size and its placement are occasionally mentioned as minor inconveniences. Room types range from Standard (semi-double, double, twin) to Superior (twin, corner twin) and Deluxe (corner twin, stream double). All guest rooms are non-smoking.
4. Dining Experience
The hotel's on-site restaurant, Torrent, serves European cuisine with a Japanese influence in a modern setting, available for breakfast, lunch, and dinner. The breakfast is a buffet, offering a mix of Western and Japanese dishes, including items like karage and specialty coffee drinks such as espressos and cappuccinos. Many guests consider the breakfast a highlight of their stay, while some have found it to be "OK." High tea is also available, though it can be quite expensive. Beyond the hotel, guests have a plethora of cafes and dining spots directly outside and within the Shibuya Stream complex.
5. Service & Staff
The service at Shibuya Stream Hotel consistently receives high marks. Staff are described as "super friendly and helpful" and are proficient in English, facilitating smooth communication for international guests. They are often praised for providing excellent recommendations for exploring Shibuya. The hotel also offers innovative features such as robot room service.
6. Location & Accessibility
The hotel's location is arguably its most celebrated feature, receiving a 9.8 rating for location on Booking.com. It is "directly connected" to Shibuya Station's JR New South Exit and the C2 exit for subway and Tokyu lines, offering "easy access" without needing to cross the bustling Shibuya Crossing. This makes it incredibly convenient for arrival from both Narita and Haneda airports. Popular attractions such as the Shibuya Crossing, Hachiko statue, Shibuya Sky observatory, and Scramble Square Mall are all within comfortable walking distance. The hotel is situated within the Shibuya Stream complex, providing immediate access to numerous shops and restaurants. While central, some guests note it's on the "quieter end of Shibuya" compared to the intense hustle and bustle of the main crossing area.
7. Value & Pricing
While Shibuya Stream Hotel is positioned as a luxury property, guests generally consider it a worthwhile investment, especially given its prime location and amenities. Average room prices typically range from $401 to $450, with some basic rooms potentially costing upwards of $500 per night. Value for money is rated favorably, scoring around 8.4-8.6.
8. Common Complaints
Despite widespread positive feedback, a few minor recurring issues have been mentioned by guests. Some find the beds to be a bit soft. The in-room televisions can be small and awkwardly placed for some. The complimentary gym is noted as being small with limited equipment, specifically lacking a treadmill. While soundproofing is generally excellent, a few guests have reported some street noise in their rooms. Another minor point is that housekeeping service is typically provided once every three days. Additionally, some guests mentioned initial difficulty in locating the reception on the 4th floor upon arrival, particularly after a long journey.






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