seven x seven Ishigaki
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Hotel Details
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seven x seven Ishigaki · Ishigaki Island, Japan
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Expert Review: seven x seven Ishigaki
Seven x Seven Ishigaki, a Michelin Key Selected property on Ishigaki Island, Japan, offers a distinctive "luxury self-hospitality" concept, blending high-end comforts with the freedom of an apartment-style stay. The hotel is generally lauded for its modern design, spacious rooms, and excellent facilities, though its unique service model receives mixed feedback.
1. Overall Rating & Sentiment
The general consensus for Seven x Seven Ishigaki is positive, with an average rating of 4.5 out of 5 from Google reviews and 8.7/10 based on 45 reviews on Trip.com. Guests frequently describe their stays as "wonderful" and "amazing," highlighting the stylish facilities and comfortable atmosphere. However, some guests note that while the physical property is 5-star, the "self-hospitality" service model can sometimes feel less luxurious than expected for the price point.
2. Key Highlights
Guests consistently rave about several aspects of Seven x Seven Ishigaki:
- Design & Facilities: The hotel is praised for its new, stylish, and sophisticated architecture and interior design. The facilities are a major draw, including two impressive outdoor swimming pools (one family-friendly, one adult-only rooftop infinity pool with a swim-up bar), multiple saunas, hot tubs, and cold plunge pools.
- Spacious Rooms: The accommodations are frequently described as spacious and well-equipped, often featuring kitchenettes and balconies.
- Relaxing Atmosphere: The overall ambiance is considered relaxed and comfortable, making it suitable for couples, families, and groups.
3. Room Quality
The rooms at Seven x Seven Ishigaki are a significant highlight. They are known for being large, comfortable, and clean, with a modern and minimalist yet welcoming design. Many rooms feature kitchen facilities, including a refrigerator, microwave, electric kettle, kitchenware, and stovetop, which allows for self-catering. Guests also appreciate amenities such as air-conditioning, private bathrooms with baths and bidets, hairdryers, free WiFi, and streaming services. Specific room types like the Deluxe Bunk with Jacuzzi and various suites offer additional luxuries like private jacuzzis or pools and ocean views. Some rooms even include all-in-one washer/dryers, adding to the convenience for longer stays.
4. Dining Experience
The hotel's main restaurant, BATIDA, offers an "exciting 'Latin Italian' hybrid" cuisine, blending Italian, Spanish, and Mexican flavors for both lunch and dinner. Reviews for the dinner are generally positive, with guests finding the food visually delightful and delicious. The breakfast is served as a buffet and is also highly rated for its quality and variety. There are also bars, including a high-altitude bar next to the infinity pool and an underground "Red Bar."
5. Service & Staff
The service at Seven x Seven Ishigaki operates under a "luxury self-hospitality" concept, which means a low-touch, low-profile service model with on-site staff available for assistance when needed. While many guests commend the staff for being friendly, kind, and helpful, the self-service aspect can sometimes lead to disappointment for those expecting traditional 5-star hotel service. For instance, daily room cleaning is typically not provided unless staying for a minimum of four nights, and there's no in-room dining.
6. Location & Accessibility
Seven x Seven Ishigaki boasts a convenient location on Ishigaki Island. It is approximately 18-20 minutes by car from New Ishigaki Airport. The hotel is just a short walk (3-4 minutes) from Tadahama Beach and Maesato Beach. It's also about a 10-minute taxi ride to the city center and within easy reach of attractions like Yaeyama Museum and Ishigaki Island Limestone Cave. For self-driving guests, the hotel offers free private parking. There's also a 24-hour supermarket within walking distance, which is convenient for guests utilizing their in-room kitchenettes.
7. Value & Pricing
Prices for a 1-night stay for two adults can start from around US$153-US$197, though these can vary significantly based on room type and season. While many guests feel the hotel offers an outstanding blend of quality and value, some consider the pricing to be high, especially given the self-service model and lack of certain traditional luxury hotel amenities like daily cleaning or in-room dining. However, for those who appreciate the spacious, well-equipped rooms and extensive facilities, the value is often seen as worthwhile.
8. Common Complaints
While overwhelmingly positive, some recurring criticisms include:
- Limited Service: The "self-hospitality" model means a lack of daily room cleaning and in-room dining, which some guests find disappointing for a hotel of this caliber and price.
- Service Inconsistencies: Some isolated incidents of slow service in the restaurant or issues with staff responsiveness have been reported.
- Noise from Pool Area: Occasionally, loud DJ-style music from the pool area has been a concern for guests seeking a quieter experience.
- Cutlery Odor: A peculiar complaint from a few guests noted that the wooden handles of the in-room cutlery could develop an unpleasant smell when wet.
Sources
Points to Consider
- •While overwhelmingly positive, some recurring criticisms include:
- •Limited Service: The "self-hospitality" model means a lack of daily room cleaning and in-room dining, which some guests find disappointing for a hotel of this caliber and price.
- •Service Inconsistencies: Some isolated incidents of slow service in the restaurant or issues with staff responsiveness have been reported.
- •Noise from Pool Area: Occasionally, loud DJ-style music from the pool area has been a concern for guests seeking a quieter experience.
- •Cutlery Odor: A peculiar complaint from a few guests noted that the wooden handles of the in-room cutlery could develop an unpleasant smell when wet.
Google Reviews
462 reviews
Recent Guest Reviews
Rika Chen
During our stay at the hotel, my partner and I appreciated the spaciousness and design of the room, and we found the in-room amenities to be quite satisfactory. The sauna experience was exceptional—it was one of the highlights of our stay, allowing us to relax fully. The pool was also enjoyable, meeting our expectations for a leisurely swim. However, there were aspects that could be improved. Che...
Response from the owner
Thank you very much for choosing Seven × Seven Ishigaki and for your honest comments. We are delighted that you and your partner enjoyed the spacious, stylish design of your room, as well as our sauna...
marco ert
Seven x Seven Ishigaki is a very modern and visually appealing hotel with new, spacious, and well-designed rooms. Everything feels clean and high quality, and the facilities such as the pool and sauna are definite highlights. However, the overall experience does not fully match the expectations of a four-star hotel, especially in Japan. While the design is stylish, the hotel lacks a Japanese or O...
Response from the owner
Thank you very much for choosing seven x seven Ishigaki and for taking the time to share your honest feedback. We are delighted to hear that you appreciated our modern design, spacious rooms, and high...
will joans
My partner and I stayed here and had a truly fulfilling time. The room amenities, including the washing machine and kitchen, were exceptionally well-equipped, supporting a comfortable stay. Both the pool and sauna were very satisfying, especially the sauna's atmosphere, which was wonderful and relaxing. Regarding meals, the breakfast was abundant and high-quality, leaving us satisfied. Our experi...
Response from the owner
Thank you very much for choosing seven × seven Ishigaki and for taking the time to share such a detailed review. We are thrilled to learn that our room amenities—including the washing machine and full...
Brittany Murray
What a great location and view. It was about a 15 min taxi ride from the airport. Our room did not disappoint. The sauna and hot/cold tubs were nice. Very few children when we went so all the pools were nice. The bartender at the swim up pool was very kind! We also had a great experience renting one of their luxury vehicles for a day. Dinner and Buffet breakfast was great! Would definitely come...
Response from the owner
Thank you very much for taking the time to share your experience with us.<br><br>We are delighted to hear that our hotel’s convenient location—just a 15-minute taxi ride from the airport—and the stunn...
YS K
Despite paying around $600 per night, no welcome drink was provided, I was informed that only one complimentary bottle of water was included regardless of staying three or four nights and any additional water had to be purchased, loud DJ-style music played from the pool area for extended hours, I was told late check-out would require an extra fee despite the noise issues, and staff handled the sit...
Response from the owner
Thank you very much for taking the time to share such detailed feedback with us.<br><br>We sincerely apologize that your stay did not meet your expectations, especially given the high room rate you pa...
Ignacio Martin
One of the best hotels Ive been to. Very spacious, comfortable, clean. Facilities are great, 2 saunas, 2 hot tubs, 2 cold tubs, Pool (missing a gym 😀)..The staff was great and kind. The room was well equipped and very spacious. There is a 24h supermarket around the correr if you need something else. I'd love to come back!
Response from the owner
We are most grateful for your recent stay at seven x seven Ishigaki.<br><br>We are deeply touched that you described us as ‘one of the best hotels I have ever stayed at.’ Such high praise fills us wit...
Marriott
