Sant'Angelo, Matera
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Hotel Details
Location
Sant'Angelo, Matera · Matera, Italy
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Expert Review: Sant'Angelo, Matera
Sant'Angelo, Matera, a Michelin Key Selected property and member of Small Luxury Hotels of the World, offers a truly distinctive and luxurious experience nestled within the ancient Sassi di Matera. This unique "diffuse hotel" blends historical authenticity with contemporary elegance, providing guests with an unforgettable stay in a UNESCO World Heritage site.
1. Overall Rating & Sentiment
The general consensus for Sant'Angelo, Matera, is overwhelmingly positive, with guests frequently describing it as a unique, wonderful, and exceptional destination. It holds an average rating of 4.5 out of 5 from 950 reviews on TripAdvisor and a "Wonderful" rating of 9.0 based on 406 reviews on Booking.com. The hotel is praised for its ability to offer an extraordinary experience by combining the allure of cave dwellings with luxury and comfort.
2. Key Highlights
Guests consistently rave about the stunning views of centuries-old churches, Piazza San Pietro Caveoso, and the Murgia Park, which can be enjoyed from many rooms and terraces. The unique design of the hotel, with rooms carved from historic dwellings and palazzos, is a major draw, offering a blend of tradition and modern touches. The central and picturesque location within the Sassi is another key highlight, providing easy access to Matera's attractions. Furthermore, the attentive and friendly service from the staff is frequently commended.
3. Room Quality
The rooms at Sant'Angelo are celebrated for their individuality, luxury, and stylish design, seamlessly blending ancient structures with contemporary fixtures and comforts. Accommodations vary, with some bedrooms nestled deep inside caves and others situated within palazzos offering town views. Each room provides amenities such as king beds, air conditioning, free WiFi, minibars, and safes, often featuring spacious bathrooms with complimentary toiletries and bidets. While many praise the large, beautifully decorated cave suites with generous baths, some guests have noted that certain cave rooms can be dimly lit, slightly damp, or have smaller showers with weaker water pressure.
4. Dining Experience
The hotel offers excellent dining options, including Regia Corte, an elegant restaurant known for its creative dishes and sublime reinterpretations of traditional Lucanian cuisine using seasonal, local ingredients. Guests particularly enjoy the stunning lounge terrace at Regia Corte, which offers spectacular views of Piazza San Pietro Caveoso for al-fresco aperitivi. Breakfast is consistently lauded as delicious, generous, and outstanding, with fresh food and a wonderful ambiance. For a more casual experience, Pizzeria Più Sud provides a gastronomic journey combining traditional dishes with the best products of Southern Italy.
5. Service & Staff
The service at Sant'Angelo is a significant highlight, with guests frequently commending the staff for their exceptional hospitality. Reviewers describe the team as welcoming, helpful, friendly, and highly attentive, with efforts made to please all guests. Specific mentions include excellent shuttle drivers, bellmen, and restaurant staff.
6. Location & Accessibility
Sant'Angelo is ideally situated in the heart of the historic Sassi of Matera, offering unparalleled views and serving as a strategic starting point for exploring the city. Key attractions like Piazza San Pietro Caveoso, the Church of Santa Maria de Idris, and the Sassi and Park of the Rupestrian Churches are just steps away. As a "diffuse hotel," its rooms are spread across a maze of caves, alleys, and steps, creating a truly immersive experience. However, its location within a restricted traffic zone means direct car access is not possible. The hotel offers a parking shuttle service, but guests arriving by public transport with luggage may find the many steps challenging.
7. Value & Pricing
As a 5-star luxury resort and a Michelin Key Selected property, Sant'Angelo, Matera, commands a premium price, with rates typically ranging from $279 to $341 USD or C$381 to C$521 CAD per night, depending on the room type and booking platform. Despite the cost, many guests feel it offers excellent value for the unique, luxurious experience and the breathtaking setting it provides.
8. Common Complaints
While overwhelmingly positive, some recurring issues have been mentioned by guests. These include certain cave rooms being perceived as too damp or having dim lighting. Some have also noted small showers with weak water pressure in particular bathrooms. There have been instances of the centralized air conditioning being too warm for some guests' preferences. Occasionally, noise from events, such as weddings, has been a concern. Additionally, some guests have reported wasps being irritating during meals on outdoor terraces.
Sources
Google Reviews
470 reviews
Recent Guest Reviews
JohnB
Room was fascinating. Location was great. We have mobility issues so they arranged a tour of Matera for us in an Apecar (Tuktuk) The service was either great (picking us up at the garage) to poor (not answering the phone at check-out time, telling me after I carried my own luggage 500 feet down 20 rough stone steps that there was another desk to call, not telling us we'd have to climb 50 of stone ...
Boxie B
Nice hotel, staff very very friendly and helpful! Applause for the guy bringing up all our luggage! The view is gorgeous and the hotel is perfectly located. The breakfast is not much but tasted ok. Don’t think you should ask more money for dishes which can be ordered. Just include everything. Rooms were not very clean and our shower was very small and overall we couldn’t get the room to be colder....
Eileen Schiff
Stayed just two days here, the views are amazing!! Matera is beautiful. The A/C was poor at best, the shower very small. Could not get a table at the restaurant, unfortunately. Breakfast was great.
Chris W.
I have stayed at a lot of small luxury hotels but here I didnt get that vibe. Would choose another hotel in Matera next time as there is plenty of cheaper options with similar rooms. Dinner at their restairant is overprices A LOT. Breakfast is okey
Tami Erwin
The location of this hotel in Matera is fabulous; you are in the center of where the activity is happening with easy access to explore. The views from the rooms are stunning. The beds, pillows and linens are good.
Peter Barrow
Great hotel. We stayed at the residences. We were upgraded so I can’t really say what the value for money would be if we weren’t, but the room we received was fantastic. Well decorated, recently renovated, great position and view. A cute little house to ourselves. Could not have asked for more. Breakfast had a good selection, of good quality and was placed in a beautiful room. Not quite a critic...
IHG
