Rooms Hotel Kazbegi
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Hotel Details
Location
Stepantsminda
Georgia, Europe
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Expert Review: Rooms Hotel Kazbegi
Rooms Hotel Kazbegi, a Michelin Key Selected property in Stepantsminda, Georgia, is widely celebrated for its breathtaking mountain views, distinctive design, and tranquil atmosphere, offering guests a unique retreat in the Caucasus Mountains.
1. Overall Rating & Sentiment
Rooms Hotel Kazbegi generally receives overwhelmingly positive feedback, with many guests describing their stay as "amazing" and "unforgettable". It boasts an impressive overall rating of 9.1 on Agoda and 8.6 on Booking.com, with many verified ratings falling into the "Wonderful" and "Exceptional" categories. The sentiment is that it is a "destination hotel" that provides a "magical" experience, especially for those seeking to immerse themselves in nature's beauty.
2. Key Highlights
Guests consistently laud several key aspects of Rooms Hotel Kazbegi:
- Stunning Views: The panoramic vistas of Mount Kazbek and Gergeti Trinity Church are the most frequently praised highlight, visible from rooms, the terrace, lobby, and even the indoor pool. Many consider this the primary reason to stay.
- Unique Design & Atmosphere: Housed in a former Soviet sanatorium, the hotel has been transformed with a hip, modern, rustic-chic aesthetic, featuring native wood, exposed brick, vintage carpets, and comfortable leather chairs. The spacious ground-floor areas, including the restaurant and library, contribute to a cozy, resort-like ambiance with roaring fires.
- Delicious Breakfast: The breakfast buffet is highly rated for its high quality, extensive variety, and fresh ingredients, including local Georgian delights and international dishes.
- Amenities: The indoor pool with mountain views, spa/wellness center, gym, and free Wi-Fi are frequently mentioned amenities that enhance the guest experience. The hotel also features a casino, sun terrace, and a library.
3. Room Quality
The hotel offers 143 minimalist and sophisticated rooms, including Signature, Executive, Double, and Twin room types, with options for mountain or forest views. Mountain-view rooms are highly recommended as they offer a "WOW" factor and are considered 80% of the experience by some guests. Rooms are generally described as spacious and elegantly designed, offering comfort and modern amenities. Each room is equipped with a flat-screen TV, minibar, refrigerator, complimentary bottled water, and a desk. Bathrooms include toiletries, a bathrobe, hairdryer, and towels. Some rooms also feature private balconies. While comfortable, some guests have noted that standard rooms can be "pretty basic" or "tiny" compared to the public areas, with a subtler design.
4. Dining Experience
The dining experience at Rooms Hotel Kazbegi is a significant highlight. The on-site restaurant, "Kazbegi Kitchen," serves a delectable array of Georgian and international cuisine in a cozy and stylish ambiance, with guests able to enjoy meals on a terrace offering stunning mountain views. The breakfast buffet is particularly praised for its impressive variety, quality, and freshness, featuring hot and cold dishes, freshly baked pastries, and items like salmon, jamón, and exquisite local cheeses. Coffee and cake are also popular choices at the restaurant, even for non-guests. The hotel also has two bars/lounges, including a lobby bar with a library, serving cocktails and drinks, and offering room service.
5. Service & Staff
Guest feedback on service and staff is generally positive, with many describing the staff as "friendly," "accommodating," "hospitable," and "helpful". Reviewers appreciate the warm welcome and seamless check-in process. Some specific staff members have been singled out for their professionalism and helpfulness. However, there are some inconsistencies reported, with a few guests mentioning "inconsistencies in service quality," "cold, rude, and unprofessional" staff, or a lack of proficiency in Russian, which can be an issue given the region's proximity to Russia. There have also been isolated complaints about billing errors and dismissive attitudes regarding children's activities.
6. Location & Accessibility
Rooms Hotel Kazbegi is exceptionally well-located at the base of Mount Kazbek in Stepantsminda Village, offering unparalleled access to the stunning Georgian countryside. It's a prime starting point for activities like hiking and climbing Kazbek Mountain. The hotel is approximately 720 meters from the center of Kazbegi and about 4.3 miles from the historic 14th-century Gergeti Trinity Church. The Kazbegi bus stop, with connections to Tbilisi, is a 10-minute walk away. Tbilisi International Airport (115-115 miles away) and Vladikavkaz Airport in Russia are the closest airports, with airport transfer services available for a surcharge. Free private parking is available on-site.
7. Value & Pricing
Rooms Hotel Kazbegi is generally considered to offer "exceptional value for money" for the experience it provides, despite being priced higher than the average hotel in Kazbegi. While it's not a budget option, many guests feel the "living inside a mountain postcard" feeling and the overall luxury justify the cost. Prices vary significantly by season:
- Low season (October-April): from $120–170.
- Mid-season (May-June/September): from $170–230.
- High season (July-August): from $230–320. Average nightly rates recently have been around $138, though some have found rates as low as $93-$98. Guests often find it worth the expense, especially for mountain view rooms, which enhance the experience significantly.
8. Common Complaints
While highly praised, some recurring issues and criticisms include:
- Soundproofing: Several guests have reported issues with poor soundproofing between rooms, leading to noise disturbances.
- Inconsistent Water Temperature: A notable complaint is the difficulty in regulating shower water temperature, which can fluctuate from freezing to boiling.
- Service Inconsistencies: Although generally positive, some guests experienced less than stellar service, including staff being "non-professional" or "cold".
- Room Size/Amenities: A few guests felt that the standard room size and in-room facilities were basic or small for the price point, especially compared to the luxurious public areas.
- Crowds: During peak season (July-August) and evenings, the hotel can become very crowded due to its popularity.
- Pet Fees: While pet-friendly, charges apply for bringing pets.
Sources
- agoda.com
- booking.com
- booking.com
- agoda.com
- kayak.com
- booking.com
- lifeistravel.info
- trip.com
- mrandmrssmith.com
- michelin.com
- trip.com
- hoteles.com
- travelocity.com
- marriott.com
- myboutiquehotel.com
- planetofhotels.com
- hotels.com
- designhotels.com
- wander-lush.org
- expedia.com
- youtube.com
- thehotelguru.com
- hotelscombined.com
- theaureview.com
Points to Consider
- •While highly praised, some recurring issues and criticisms include:
- •Soundproofing:** Several guests have reported issues with poor soundproofing between rooms, leading to noise disturbances.
- •Inconsistent Water Temperature:** A notable complaint is the difficulty in regulating shower water temperature, which can fluctuate from freezing to boiling.





