Rixos Flüela Davos

Rixos Flüela Davos, a Michelin Key Selected property, stands as a beacon of luxury and traditional hospitality in the heart of Davos, Switzerland. Blending historic charm with modern comfort, the hotel offers a distinguished retreat for both leisure and business travelers seeking an elevated Alpine experience.

1. Overall Rating & Sentiment

The general consensus among guests is overwhelmingly positive, with the hotel frequently described as "wonderful" to "superb". Verified guests on platforms like Booking.com give it high scores across the board, including 9.4 for location, 9.3 for cleanliness, 9.5 for comfort, and an exceptional 9.5 for staff performance. The Michelin Guide itself highlights the great location, facilities, and staff as key strengths.

2. Key Highlights

Guests consistently laud the hotel's exceptional staff hospitality, which creates a welcoming and friendly atmosphere. Its prime location directly opposite the Davos Dorf train station and just a short walk from the Parsennbahn Cable Car is another major highlight, offering unparalleled access to the slopes and local attractions. The fully equipped spa, featuring an indoor pool, jacuzzi, saunas, and massage treatments, provides a perfect haven for relaxation after a day on the slopes. The elegant design, which thoughtfully marries traditional Swiss luxury with modern amenities, also receives frequent praise. The breakfast experience is often cited as phenomenal and a true highlight of the stay.

3. Room Quality

The 49 rooms and suites at Rixos Flüela Davos are designed to offer a luxurious and comfortable ambiance. They feature a sophisticated blend of plush chairs, polished wood, gilded molding, brocaded headboards, and damask, complemented by modern technology. Guests can expect comfortable king-size beds with premium and hypo-allergenic bedding, a pillow menu, and designer toiletries. While some guests noted that the rooms had received a "gentle renovation," a comprehensive step-by-step renovation is reportedly planned for the upcoming summers. Standard rooms are spacious, ranging from 26-28 sq m (279-301 sq ft), while Grand Deluxe Suites offer 45 sq m (484 sq ft) of stylish living space with separate sleeping and living areas.

4. Dining Experience

Rixos Flüela Davos offers a diverse and exceptional dining experience across its two fine-dining restaurants and two bars.

• Zum Lorenz is where guests start their day with a delicious and freshly prepared breakfast buffet, featuring sweet, savory, and regional delicacies, alongside hot and cold à la carte options. Many guests describe the breakfast as "phenomenal" and "amazing, top-notch".
• The Post Bar & Lounge, a historically significant space, serves à la carte dishes for lunch and a popular afternoon tea.
• Stübli – Ustaria 1942 provides an Alpine fine dining experience with modern French cuisine, paying tribute to traditional techniques and incorporating seasonal delicacies and reimagined Swiss classics.
• Bar 1868 offers a cozy atmosphere for pre or post-dinner drinks, often accompanied by live piano music during winter. The hotel also offers 24-hour room service for ultimate convenience. A unique Davos cheese fondue is also available, adding a local twist to the culinary offerings.

5. Service & Staff

The service and staff at Rixos Flüela Davos consistently receive glowing reviews. Guests frequently describe them as "super friendly," "lovely," "attentive," "enthusiastic," "helpful," and "discreetly professional". Many comments highlight the staff's ability to create an excellent and friendly atmosphere, with one guest specifically mentioning "Marcos" as an "exceptional host". The multi-lingual staff is always within reach to meet guests' needs.

6. Location & Accessibility

The hotel boasts an "amazing" and "best" location directly across from the Davos Dorf train station, making it incredibly convenient for arrivals and departures. It's also just 120 meters (328 feet) from the Parsennbahn Cable Car, offering "almost trivially easy" access to ski slopes like Pischa, Rinerhorn, and Jakobshorn. The hotel is within walking distance of these slopes and close to Lake Davos and the Davos Congress Centre. Guests benefit from a free bus service with the Davos card, and an airport shuttle is available upon request for a surcharge.

7. Value & Pricing

While considered a luxury property, Rixos Flüela Davos is rated as having "exceptional value for money" by some booking platforms, earning a perfect 10.0 in this category on Agoda. Booking.com gives it a respectable 8.6 for value for money. Typical nightly prices can range from approximately $343 to over $1000, depending on the room type and time of year, with King rooms often seen in the $400-$600 range. The hotel is a 5-star property, reflecting its luxury status.

8. Common Complaints

While overall satisfaction is high, some minor recurring issues have been noted by guests:

• The spa area, while well-equipped, is sometimes described as "super tiny" and lacks late-night access (closing at 8 pm). One guest also found the pool water to be "really cold".
• An isolated complaint mentioned "terrible" room service food for basic items.
• Some guests experienced rooms that were "very warm" with no apparent way to reduce the heating, though staff were able to adjust it when requested.
• A few observations noted that some staff, while friendly, appeared "new and freshly trained". There was also a reported instance of conflicting information regarding late checkout availability.
• One review mentioned a lack of vegetables at breakfast, despite a good variety of juices and other options.

Sources

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