Hotel Olden
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Hotel Details
Location
Gstaad
Switzerland, Europe
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Expert Review: Hotel Olden
Hotel Olden in Gstaad, Switzerland, a Michelin Key Selected property, consistently earns high praise for its blend of traditional Alpine charm and modern luxury, making it a beloved retreat in the heart of the famous resort town.
Overall Rating & Sentiment
Hotel Olden generally receives a "superb" rating with a strong positive sentiment, often scoring around 9.3 out of 10. Guests frequently describe it as a "charming luxury hotel" that offers a "magical blend of experience and enjoyment", creating a wonderfully indulgent and memorable stay.
Key Highlights
Guests consistently laud Hotel Olden for its unique character, combining contemporary comforts with traditional style. Its central location on Gstaad's traffic-free pedestrian zone is a significant draw, making it a popular meeting point for both locals and the international jet set. The hotel's personalized service is considered its "soul" and a defining factor that elevates it from "very good to first class". Additionally, the hotel's "unique and beautiful decor" and meticulous "attention to detail" are frequently highlighted. Complimentary valet parking and free Wi-Fi throughout the property add to the convenience.
Room Quality
The rooms at Hotel Olden are described as "graceful chalet-style rooms" that achieve a "pleasing blend of tasteful elegance and stylish modernity". They showcase traditional chalet architecture, often featuring plenty of pine, rustic beams, and painted Alpine motifs. Suites are particularly noted for their spaciousness, luxurious wood-fibre bedding for "heavenly comfort," and some even include open fireplaces and free-standing baths. Many rooms offer balconies or terraces, a feature highly appreciated by guests. In-room amenities typically include a private safe, TV, and radio.
Dining Experience
The dining experience at Hotel Olden is a significant draw, featuring an "elegant award-winning restaurant" known as "where the world dines." It's a meeting place for gourmets, offering exquisite Mediterranean and international cuisine prepared by "true master chefs." Guests rave about the "appetising food" and "excellent breakfast", which is often described as a 4-star level. The restaurant boasts a "fine wine and real gems" selection. The more casual Restaurant Pinte offers a cozy, chalet-style setting perfect for après-ski dinners. The signature Penne à la Vodka is so renowned that some guests visit Gstaad specifically to enjoy it.
Service & Staff
The service and staff at Hotel Olden consistently receive exceptional reviews. Guests frequently use terms like "perfect service," "welcoming staff," and "very helpful, caring, and attentive." The team is praised for its "high level of service" and "genuine professional and service competence," with the hotel manager's principle, "the best is not good enough unless it comes from the heart," evident in their approach.
Location & Accessibility
Located in the very "heart of the village" on Gstaad's traffic-free promenade, Hotel Olden offers an ideal base for exploring. It's just a 5-minute walk from the train station and provides easy access to shops, restaurants, and local attractions. Ski facilities, including ski storage and ski school, are readily available, and the hotel is convenient for various outdoor activities such as skiing, hiking, mountain biking, canoeing, and golfing. However, it's important to note that the hotel is not accessible for disabled guests.
Value & Pricing
Hotel Olden is generally considered to offer good "value for money," with a high rating of 9.8 in this category. Prices for a room can vary significantly, with typical ranges seen between approximately $1,779 and $2,311, though cheaper rates might be found in July and January. Rates typically include a breakfast buffet, Wi-Fi, minibar service, and private parking.
Common Complaints
While overwhelmingly positive, some minor recurring issues have been mentioned by guests. These include occasional delays during check-in, and some guests have encountered issues with room temperature control, particularly during warmer weather. A few guests expressed disappointment if their rooms did not face the main road or mountains. One guest noted a "relaxed service" style, which, while not necessarily negative, might differ from expectations of extremely formal service. As previously mentioned, the hotel is also not accessible for disabled guests.
Accor
