Riad Jaaneman

Riad Jaaneman in Marrakech stands out as a "Michelin Key Selected" property, signifying a very special and high-quality stay. It is consistently lauded by guests as an intimate, luxurious, and tranquil oasis within the bustling Medina.

1. Overall Rating & Sentiment

The overall sentiment for Riad Jaaneman is overwhelmingly positive, with guests frequently describing it as an "absolute gem," "stunning oasis of calm," and a "piece of fairy tale." Review scores on various platforms are exceptionally high, reflecting a superior guest experience. The Michelin Key selection further underscores its reputation for quality and distinction.

2. Key Highlights

Guests consistently rave about several key aspects of Riad Jaaneman:

• Service & Staff: The hospitality is frequently described as exceptional, wonderful, and going "above and beyond."
• Design & Ambiance: The riad is praised for its elegant, understated yet highly luxurious design, blending Moroccan, European, and African artifacts with a distinct Italian twist. It offers a serene and intimate atmosphere with only five suites, making it feel like a private home.
• Location: Its prime location in the Dar El Bacha quarter of the Medina, close to souks and major attractions, is highly valued for accessibility while remaining peaceful.
• Rooftop Terrace: The rooftop terrace is a dream-like space for relaxation, sunbathing, and enjoying views, sometimes extending to the Atlas Mountains.
• Amenities: A refreshing plunge pool in the central courtyard, air conditioning, and complimentary Wi-Fi are highly appreciated.

3. Room Quality

Riad Jaaneman features five spacious suites, each uniquely decorated with an international style that harmoniously mixes Moroccan, European, and African artifacts. Rooms are described as luxurious, romantic, and impeccably furnished with marble floors, delicate Italian bedding, and en-suite marble bathrooms with fine Italian fittings.

• Leale Suite: Often highlighted as a favorite, it boasts its own private patio shaded by fan palms and an impressive wall fountain.
• Partenope Suite: Features vintage Neapolitan photos and a notable bathroom with South American green marble and dark Moroccan tadelakt.
• Rooms are generally spacious, bright, and offer comfort, with some having four-poster beds and balconies with views. However, one guest mentioned beds being "a bit too hard" and a preference for a duvet.

4. Dining Experience

While Riad Jaaneman does not have a formal restaurant, meals are a significant highlight, especially breakfast.

• Breakfast: Included in the rate and served at leisure (8 am to noon), it's described as an "impressive," "honey-drenched delight of local pastries" that can be enjoyed in the courtyard or on the roof terrace. It typically includes fresh orange juice, coffee, cakes, toast, fruits, homemade vanilla yogurt, Moroccan pancakes, and eggs cooked to order.
• Lunch & Dinner: Traditional Moroccan cuisine is available on request and can be served in the courtyard or on the roof terrace. Guests have praised dinners at the riad as "exceptional" and among the best meals had in Morocco, specifically mentioning Moroccan chicken pastilla and lamb tagine.
• Alcohol: The riad does not serve alcohol, requiring guests to venture out for alcoholic beverages.

5. Service & Staff

The service and staff at Riad Jaaneman receive consistent high praise. They are described as "incredibly friendly and helpful," providing a personalized and warm experience that makes guests feel at home. Staff members like Lahcen, Mohammed, and Manager Madeline are often specifically mentioned for their attentiveness, extensive knowledge of Marrakech, and willingness to assist with tailored recommendations, navigation, bookings for restaurants and taxis, and organizing excursions to the Atlas Mountains, coast, or desert.

6. Location & Accessibility

Riad Jaaneman is ideally situated in the elegant Dar El Bacha quarter within the heart of the Marrakech Medina.

• Proximity to Attractions: It's a short stroll (5-10 minutes) to major sights like Djemaa el Fna, the souks, Dar el Bacha Palace, and Bacha Coffee. Jardin Majorelle is also easily accessible.
• Neighborhood: The area is noted as one of the "sleeker, sleepier areas of the Medina," offering a perfect balance of being close to the action yet tucked away to provide peace and quiet.
• Transport: The riad offers airport shuttle services from Menara Airport, which is approximately 5 km away. Walking is recommended for exploring the immediate vicinity, and staff can arrange taxis or car rentals for further excursions.

7. Value & Pricing

Guests generally consider Riad Jaaneman to offer excellent value, with its luxurious offerings and exceptional service justifying the cost. Rates for individual rooms typically start around $200 USD per night. For those seeking an exclusive experience, the entire riad can be hired, accommodating up to 10 guests, with rates starting at $1160 USD. Prices can vary depending on the room type and booking platform, with some deals starting as low as $97-$171 per night for certain room types.

8. Common Complaints

While overwhelmingly positive, some minor criticisms have been noted:

• Bed Firmness: A few guests found the beds to be "a bit too hard."
• Shower Drainage: One guest reported a shower that "did not drain water very well."
• Entry Alley: The small entry alley leading to the riad was sometimes described as a "bit dirty & even smelly" by some guests, contrasting with the pristine interior.
• Plunge Pool: The courtyard plunge pool is primarily for cooling off, rather than for extensive swimming.
• Bees at Breakfast: This was mentioned as a seasonal nuisance, with staff actively working to address the issue.
• Adult-Oriented: The riad is generally considered more suited for adults, with a minimum age requirement of 10 years for children, which might be a consideration for families with younger kids.
• No Alcohol/Formal Restaurant: For some, the absence of a traditional restaurant and not serving alcohol could be perceived as a drawback.

Sources

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