IZZA Marrakech

IZZA Marrakech, a Michelin One-Key property, stands out as a luxurious and artistic sanctuary nestled within the vibrant Medina of Marrakech. It is consistently praised for its exceptional design, attentive service, and unique blend of Moroccan tradition with contemporary art.

Overall Rating & Sentiment

IZZA Marrakech garners an overwhelmingly positive consensus, with guests frequently describing their stays as "exceptional" and "unique". It holds a high rating of 9.7 out of 10 based on 236 reviews, with particularly high scores for staff (9.9), cleanliness (9.8), facilities (9.8), and comfort (9.8). The sentiment is one of deep relaxation and belonging, with many guests eager to return.

Key Highlights

Guests consistently laud IZZA Marrakech for several outstanding features:

• Design & Art: The hotel is a masterpiece, blending traditional Moroccan architecture and craftsmanship, such as intricate zellige tiles and stucco plasterwork, with a world-class contemporary art collection. It features over 300 framed pieces, including photography, paintings, AI imagery, and NFT displays, with a collection estimated at £5 million. The design is heavily inspired by the bohemian style of legendary interior designer Bill Willis.
• Service & Staff: The staff receives nearly perfect scores for their excellence, attentiveness, and willingness to go above and beyond, making guests feel incredibly welcome.
• Amenities: The property boasts three pools – a main lap pool, a secluded plunge pool in a quiet courtyard, and another on the rooftop terrace – providing serene spaces for relaxation. Other amenities include a spa with a hammam, a fitness center, a sun terrace, a library, and multiple courtyards.
• Atmosphere: It's often referred to as a "House of Friends," attracting "kindred creative spirits" and fostering connections in a peaceful, luxurious environment that offers an escape from the bustling Medina.

Room Quality

The 14 individually designed rooms, including three suites, are a tasteful combination of Moroccan traditions and modern comfort. Each room pays homage to an iconic artist or aesthete connected to Marrakech's bohemian past, such as Yves Saint Laurent or Jack Kerouac. They feature air-conditioning, private bathrooms with bathtubs or showers, free toiletries, a mini-bar, free WiFi, a work desk, Nespresso coffee machines, Egyptian cotton bathrobes, and bespoke IZZA bath products. Guests highlight comfortable beds with high-quality linen and unique, fully mosaiced bathrooms, some even boasting "swimming pool-sized baths".

Dining Experience

The dining experience at IZZA Marrakech is a significant highlight. The modern rooftop restaurant, Noujoum, offers a delightful fusion of Moroccan and Mediterranean cuisines, with vegetarian, vegan, and gluten-free options available. Guests rave about the delicious food, describing it as "truly amazing" and some of the "best food in the whole city". Breakfast, which is included in the stay, features warm dishes, fresh pastries, fruits, Moroccan classics, and modern European favorites. The hotel also features Bill's Bar, named after Bill Willis, offering craft cocktails and a curated wine list in an art-strewn setting. A rooftop bar provides stunning views over the Medina, perfect for evening cocktails. A cafe also serves Moroccan pastries, fresh juices, and coffee.

Service & Staff

The staff at IZZA Marrakech consistently receives glowing reviews for their exceptional hospitality. They are described as excellent, incredibly friendly, attentive, and always willing to help. Guests appreciate their thoughtful care, personalized service, and their efforts to create a welcoming atmosphere.

Location & Accessibility

IZZA Marrakech is strategically located on the northern tip of the Medina, offering a serene escape despite being just a 10-minute stroll from the bustling souks. It's also a 16-minute walk from Le Jardin Secret and 1.2 miles (2 km) from Djemaa El Fna. Marrakech-Menara Airport is approximately a 20-25 minute drive away, and the hotel offers airport transfers for an additional cost. While there is no parking at the hotel, its central location makes major cultural highlights easily accessible by walking, eliminating the need for a car.

Value & Pricing

While specific price ranges can fluctuate, rooms at IZZA Marrakech start from €220 per night, including breakfast. Given the exceptional design, world-class art collection, attentive service, and comprehensive amenities, guests generally consider it to be "worth every penny" and an excellent value for a luxurious and unique experience in Marrakech. The inclusion of daily breakfast and an airport transfer on arrival, along with a 45-minute massage in the spa, are often highlighted as adding to the value.

Common Complaints

Based on the available reviews, recurring complaints about IZZA Marrakech are notably absent. Guest feedback is overwhelmingly positive, with many stating that there was "nothing" they disliked about their stay. One minor mention was a guest getting lost due to a lack of data on their phone when returning to the Riad, which the hotel attempts to mitigate by providing address cards. The only noted limitation is that the hotel may not be suitable for guests with limited mobility due to the presence of steep stairways. It is also noted as being better suited for couples or friends rather than typical family travel.

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