Quinta Real Guadalajara

Quinta Real Guadalajara: A Glimpse into Colonial Elegance with Modern Comforts

Quinta Real Guadalajara, a distinguished Michelin Key Selected property, offers guests a serene escape reminiscent of a colonial-era hacienda amidst the bustling city of Guadalajara. This all-suite hotel is frequently praised for its stunning architecture, lush gardens, and exceptional service, though some guests note areas for improvement regarding room modernity and dining value.

1. Overall Rating & Sentiment

The general consensus for Quinta Real Guadalajara is largely positive, with guests often describing their stays as "wonderful," "charming," and "excellent." It consistently receives high ratings for staff performance, cleanliness, and comfort. While it is lauded for its traditional elegance and hospitality, some reviews indicate mixed feelings regarding value for money, particularly concerning amenities and food quality.

2. Key Highlights

Guests are consistently captivated by the hotel's striking design and beautiful grounds, featuring cobblestone walkways, stone arches, and ivy-covered pink stone walls that create a tranquil, country villa ambiance. The attentive and welcoming staff is a recurring highlight, often exceeding expectations. Its commitment to providing a historical experience combined with full-service luxury is also a significant draw. The hotel is considered an excellent business hotel and is noted for its beautiful lounge and cocktail bar.

3. Room Quality

Quinta Real Guadalajara is an all-suite property, offering spacious accommodations that embrace a classic, colonial-influenced style. Rooms are typically furnished with heavy wooden furniture, muted tones of colonial art, and antiques. Guests can expect comfortable beds with premium bedding and down comforters, large marble bathrooms, and designer toiletries, including Hermès products, plush robes, and slippers. Amenities often include air conditioning, minibars, safes, desks, and plasma televisions with satellite channels. Higher-end suites, such as the Grand Clase, offer additional space and decadent jacuzzi tubs, while the Presidential Suite boasts three bedrooms and a piano. While appreciated for their elegance, some guests find the rooms to be on the darker side and, in some instances, dated or in need of renovation, particularly the carpets. Thin walls have also been mentioned, leading to noise from adjacent rooms.

4. Dining Experience

The hotel's restaurant, Tierra Mia, specializes in Mexican cuisine, offering upscale versions of regional classics and a menu of robust Mexican dishes. The dining experience is characterized by meticulously prepared dishes, an elegant atmosphere, and exceptional service. The restaurant is often full of locals, particularly for weekend brunch or afternoon cocktails, and features an impressive ceiling mural depicting Jalisco's agricultural history. Breakfast, which can be a buffet or à la carte, receives praise for its variety and quality. However, some guests have found the food to be mediocre and expensive, with issues regarding transparency around pricing for breakfast options. Service at the restaurant can also be slower during peak hours.

5. Service & Staff

The service and staff at Quinta Real Guadalajara are consistently highlighted as exceptional, friendly, and attentive. Guests frequently praise individuals by name, noting their willingness to go above and beyond, such as assisting with pharmacy runs for sick children or arranging special dining and transportation needs. The concierge service, in particular, receives excellent feedback for its helpfulness and recommendations. The hospitality is described as family-style, contributing to the hotel's long-standing reputation as a Guadalajara mainstay.

6. Location & Accessibility

Quinta Real Guadalajara is situated in a leafy, exclusive residential area in the Vallarta Norte neighborhood, about four kilometers (20 minutes) from downtown Guadalajara. This location provides a peaceful retreat from the city's hustle and bustle while still offering relatively easy access to central attractions. It is conveniently located near some of Guadalajara's best restaurants, including Alcalde, Anita Li, and I Latina. The hotel is approximately a 30-minute drive from Guadalajara International Airport. While offering free valet parking, some guests have noted challenging drives to and from the airport due to construction.

7. Value & Pricing

Quinta Real Guadalajara is a luxury 5-star hotel, and its pricing reflects this. Published rates can range significantly, with some deals found in lower seasons like June and February. While many guests find the overall experience to be worth the cost, some express concerns about the value for money, citing the need for additional charges for amenities like internet and breakfast (if not on a specific plan), and the perceived high cost of food and other services.

8. Common Complaints

Recurring criticisms include issues with room cleanliness, particularly regarding older carpets and dated decor in some rooms. Some guests have experienced service issues, such as slow restaurant service during peak hours, and inoperative elevators. The value for money for certain amenities and food has also been a point of dissatisfaction for a segment of guests. Noise from adjacent rooms due to thin walls has also been mentioned.

Sources

1. kayak.com
2. booking.com
3. booking.com
4. booking.com
5. luxurylatinamerica.com
6. fivestaralliance.com
7. afar.com
8. postcard.inc
9. expedia.com
10. luxurylink.com
11. novacircle.com
12. michelin.com
13. michelin.com
14. travelocity.com
15. easemytrip.com
16. guadalajarahotels.net
17. kayak.com
18. fodors.com