Post-Plaza
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Hotel Details
Location
Post-Plaza · Leeuwarden, Netherlands
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Key Highlights
- ✓Exceptional Service: The staff receives widespread praise for being friendly, welcoming, helpful, and professional across all areas of the hotel.
- ✓Outstanding Dining: The on-site Grand Café is a highlight, particularly for its delicious breakfast buffet and high-quality international cuisine.
- ✓Bed Comfort: A rare comment mentioned uncomfortable mattresses, though this is strongly contradicted by numerous reviews praising the beds as "super comfortable" or "perfect."
Expert Review: Post-Plaza
Post-Plaza, a Michelin Key Selected property in Leeuwarden, Netherlands, consistently receives glowing reviews for its unique blend of historic charm and modern comfort. Housed in a beautifully restored former post office and bank building, the hotel offers a memorable stay with exceptional service and a prime city-center location.
1. Overall Rating & Sentiment
Post-Plaza enjoys an overwhelmingly positive reputation, frequently rated as "Fabulous" or "Excellent" with an average score of 8.7 out of 10 across various booking platforms, based on thousands of guest reviews. Many guests consider it among the best hotels they have experienced.
2. Key Highlights
Guests consistently laud several aspects of Post-Plaza:
- Unique Design & Atmosphere: The hotel's distinctive character, stemming from its origins as a post office and bank, is a major draw. Original architectural elements are thoughtfully preserved and integrated with modern design, creating a charming and atmospheric environment.
- Exceptional Service: The staff receives widespread praise for being friendly, welcoming, helpful, and professional across all areas of the hotel.
- Prime Location: Situated in the heart of Leeuwarden, the hotel offers easy walking access to major sights, the old town, and canalside attractions.
- Outstanding Dining: The on-site Grand Café is a highlight, particularly for its delicious breakfast buffet and high-quality international cuisine.
- Cleanliness & Comfort: Rooms are consistently noted as spotlessly clean and very comfortable.
- Unique Amenities: The hotel boasts its own coffee roaster and produces its own beer, adding a distinctive touch to the dining experience. It is also an eco-certified property with Green Key affiliation.
3. Room Quality
The rooms at Post-Plaza are beautifully designed, incorporating special elements from the historic building, such as postal themes in the artwork. Guests appreciate the stylish decor, often featuring grey walls and dark touches. Beds are frequently described as "perfect" and "super comfortable," ensuring a good night's sleep. All rooms are non-smoking and come equipped with modern amenities including flat-screen TVs, laptop safes, coffee/tea makers, private bathrooms, and free WiFi. Deluxe rooms can offer unique architectural features like triangle-shaped walls and pleasant views of Leeuwarden's old streets. While most rooms are well-regarded, some guests suggest requesting specific room preferences as double beds might sometimes consist of two singles. Luxurious suites with in-room sauna facilities are also available.
4. Dining Experience
The Grand Café, located on the ground floor in the former post office, is a stunning space that blends historical elements with modern design. It serves international cuisine for breakfast, lunch, and dinner. The breakfast buffet is highly praised as delicious and wonderful, offering a wide selection including freshly squeezed orange juice, Frisian sugar bread, eggs, pastries, and granola. Dinner at the Grand Café also receives strong commendation, with regularly changing menus and unique, high-quality dishes that have even been preferred over Michelin-starred restaurants by some guests. The hotel's commitment to quality extends to its home-roasted coffee and own-brand beers, available at the café. The restaurant is also accommodating to dietary needs, with options for vegetarians and vegans.
5. Service & Staff
The staff at Post-Plaza consistently receives high praise, scoring an impressive 9.3 out of 10 for their performance. Guests describe them as wonderful, friendly, helpful, welcoming, professional, and incredibly attentive. Personalized touches, such as handwritten welcome cards and complimentary room upgrades with a small tour upon arrival, contribute to a memorable and welcoming experience for many. The team is noted for a unique combination of high professionalism and friendliness.
6. Location & Accessibility
Post-Plaza boasts an excellent central location in Leeuwarden, often scoring 9.4-9.5 out of 10 for its position. It is situated on one of the city's most beautiful streets, offering easy walking access to all major attractions, the historic old town, and a variety of canalside bars and restaurants. The hotel is conveniently located near public transport, with the train station approximately 1.2 km away and a bus stop just 300 meters from the property. A parking garage is available within walking distance, and the hotel offers bicycle rental for exploring the area. The hotel also provides good accessibility features, including elevators, low-height counters/sinks, grab bars near toilets, and bathroom emergency pull cords.
7. Value & Pricing
Guests generally find Post-Plaza to offer good value for money, with a consistent rating of 8.5 out of 10. Typical room prices can range from approximately $115 to $302 per night, depending on the room type and time of booking.
8. Common Complaints
While overwhelmingly positive, a few minor criticisms have been occasionally noted:
- Noise: Due to its central city location, some light sleepers might find it a bit noisy.
- Parking: Parking can be challenging directly at the hotel, though short-term space for loading/unloading is available, and a parking garage is nearby.
- Inconsistent Cleanliness Mentions: While cleanliness generally scores very highly (9.0-9.1), one summary noted some concerns, which appears to be an outlier given the vast majority of positive feedback on cleanliness.
- Historical Information: A small number of history enthusiasts wished for more detailed information about the building's past within the hotel.
- Bed Comfort: A rare comment mentioned uncomfortable mattresses, though this is strongly contradicted by numerous reviews praising the beds as "super comfortable" or "perfect."
- Dining Seating: One guest reported being seated next to live music despite requesting a quiet table at the Grand Café.
Sources
Points to Consider
- •While overwhelmingly positive, a few minor criticisms have been occasionally noted:
Google Reviews
2,044 reviews
Recent Guest Reviews
Makena Azevedo
My husband and I stayed here for a work trip of his and the restaurant and staff are great and attentive. The town of leeuwarden is very charming and quiet, I can’t say the same about the rooms at this hotel. I have never slept worse in my life than the three nights we stayed at post plaza… this could be partly jet lag to blame, but the rooms are so loud and most definitely not sound proofed at al...
Response from the owner
Dear Makena,<br><br>Thank you for taking the time to share your experience with us.<br><br>First of all, we truly appreciate your kind words about our restaurant, atmosphere and team. It means a lot t...
Eric Hermans
This is only for the food which was decent but the service was awful. Bringing the wrong bottle of wine and ignoring us when we told them it was not what we ordered. When we finished a course, they took away two of the eight plates and then started to ignore us. The food took ages to arrive, about 45 minutes between starter and main course. When we wanted to leave the waiter told us to stay and ha...
Response from the owner
Dear Eric, thank you for taking the time to write a review. This sounds nothing like us and what you can expect in our Grand Café. I would love to be in contact with you to discuss what happend. Could...
Tara Meekma
We had the best stay at Post-Plaza. We got in after a busy travel day and had dinner at the Grand Cafe. It was the best meal we had on our trip (& we even ate a Michelin star restaurant in Rotterdam). The staff in the restaurant were friendly, and the 3 course meal was fantastic. Everyone at the hotel was lovely. The decor was fantastic, and the rooms were spacious. Great location!!!! Highly recom...
Stacia Salmon
The best Hotel in the North of the Nederlands. Service is impeccable. Quality is always present in every detail. Perfectly Located. The staff a unique combination of high professionalism and Friendliness. I've travelled for years, and lived in London, worked at 5/7 star hotels. I've also stayed at The Post Plaza for many years whenever I'm in town and I can say that they are HIGHLY recommended wh...
Kaja Wolffers
Very lovely hotel. Great staff and located right in the center of Leeuwarden. Especially the breakfast stood out.
Response from the owner
Good afternoon Kaja, thank you for your review. Great to hear you enjoyed your stay with us. Did you try our specility at breakfast: Frisian French toast? Thank you for staying with us. Best regards, ...
Marco The Traveler
Building is just beautiful. Rooms look very nice and not that expensive. Beds however are very soft, you sink in it and the towels are like sandpaper which brings down the rating. Rest is like any big hotel, very nice
