Petit Palace Hotel Tres

Petit Palace Hotel Tres in Mallorca, Spain, stands out as a "Michelin Key Selected" property, earning high praise for its blend of historic charm, modern design, and exceptional hospitality. It consistently receives excellent ratings from guests across various platforms.

1. Overall Rating & Sentiment

The general consensus for Petit Palace Hotel Tres is overwhelmingly positive, with guests frequently rating it as "Fabulous" or "Excellent." Booking.com shows an 8.8/10 rating based on 841 reviews, with particularly high scores for location (9.8), staff (9.5), and comfort (9.2). Trip.com provides a 9.1/10 from 102 reviews, while Tablet Hotels gives an overall stay score of 18.4/20. On TripAdvisor, it holds an "Excellent" 4.5/5 rating based on 1124 reviews.

2. Key Highlights

Guests consistently laud the hotel for several standout features:

• Exceptional Service: The staff's friendliness, helpfulness, and accommodating nature are frequently highlighted.
• Prime Location: Its central position in Palma's historic old town is a major draw, allowing easy walkability to major attractions.
• Stylish Design: The hotel successfully marries its 16th-century palace origins with elegant, modern Scandinavian decor.
• Rooftop Terrace: A popular amenity, offering a plunge pool, sauna, and spectacular views of the city and Cathedral.

3. Room Quality

The rooms at Petit Palace Hotel Tres are generally described as well-appointed, comfortable, clean, and spacious, featuring a "typical Scandinavian efficiency." They come equipped with air conditioning, flat-screen TVs, electric kettles, private bathrooms, and free Wi-Fi. While many bathrooms are well-appointed with Molton Brown products, some guests note that certain bathrooms connect directly to the bedrooms with only a curtain for privacy, which might not suit everyone. For an indulgent experience, the Luxury Suite with Terrace offers ample space, a private roof terrace, and a hot tub. It's also worth noting that the hotel comprises both an old palace building and a more modern block, with most rooms located in the latter.

4. Dining Experience

The breakfast experience receives high praise, with guests often loving the variety and describing it as a "delicious" and "excellent buffet breakfast" with healthy options. It's typically enjoyed in the hotel's delightful Mallorcan courtyard. The food is consistently noted as "super fresh and tasty." The hotel also features a bistro bar serving snacks and meals, and a bar for evening drinks. However, one guest did describe breakfast as "minimal and not tasty."

5. Service & Staff

The service and staff are a consistent highlight, scoring 9.5 out of 10 on Booking.com. Guests frequently use words like "superb," "excellent," "friendly," "helpful," "accommodating," "polite," and "nice" to describe their interactions. Specific individuals, such as Alain in reception and Robert in the restaurant, have been singled out for providing outstanding welcomes and service.

6. Location & Accessibility

The hotel boasts an exceptional location in the very heart of Palma de Mallorca's historic center, making it ideal for exploring the city on foot. It's just a short walk from major landmarks like the Palma Cathedral (5 minutes) and the Royal Palace of La Almudaina (300 meters). The vibrant neighborhoods of La Lonja and Santa Catalina, known for dining and nightlife, are also easily accessible. Public transport is convenient, with the Plaça de la Reina bus stop just steps away. Palma de Mallorca Airport (PMI) is approximately a 15-17 minute drive, and the hotel offers an airport shuttle service for a fee. However, guests should note that no parking is available at the hotel itself.

7. Value & Pricing

Guests generally consider the Petit Palace Hotel Tres to offer good value for money, reflected in an 8.4/10 rating for value on Booking.com. Trip.com specifically notes an "outstanding blend of quality and value, with prices starting from US$135." While one guest described it as "the spendiest leg of our trip for 1 night," they understood this considering its city center location. The hotel occasionally offers promotions, such as Black Friday discounts of up to 30%.

8. Common Complaints

While overall feedback is highly positive, a few recurring issues or criticisms have been noted:

• Some guests found the beds to be "quite small and too soft," and occasionally described rooms as "pretty basic."
• The size of the rooftop pool and terrace was sometimes considered smaller than advertised.
• A few guests expressed a desire for the gym to be accessible without staff assistance.
• One review mentioned an inaccurate room description regarding a bathtub (only a shower was present) and broken night blinds leading to unwanted early morning light.
• As mentioned earlier, the open-plan nature of some bathrooms, separated only by a curtain, may not appeal to all guests.
• One isolated complaint mentioned the breakfast being "minimal and not tasty."

Sources

1. booking.com
2. booking.com
3. trip.com
4. tablethotels.com
5. thomascook.com
6. booking.com
7. expedia.co.uk
8. hotels.com
9. hotels.com
10. hotellmallorca.net
11. michelin.com
12. abc-mallorca.com
13. hotelsinpalma.com
14. petitpalace.com
15. travelocity.com
16. hoteltres.com