Hotel Antigua Palma

Hotel Antigua Palma, Mallorca: A Sanctuary of Luxury and Exceptional Service

Hotel Antigua Palma, a Michelin Key Selected property, consistently receives overwhelmingly positive reviews, lauded as a superb and exceptional luxury boutique hotel in the heart of Palma's Old Town. Guests frequently describe their stays as unforgettable, highlighting the seamless blend of historic charm and modern comfort.

1. Overall Rating & Sentiment

The general consensus for Hotel Antigua Palma is exceptionally high. Review scores are impressive, with a "Superb" rating of 9.3 out of 10 based on 894 reviews on one platform, and a remarkable 19.3 out of 20 from verified MICHELIN Guide guests. Guests often express a desire to return, with sentiments ranging from "Excellent hotel, everything was perfect" to "Can I move in?".

2. Key Highlights

Guests consistently praise several aspects of Hotel Antigua Palma. The friendly and accommodating staff, along with the hotel's prime location in the charming Old Town, are frequently mentioned. The stunning and unique design of the property, housed in a beautifully restored 17th-century aristocratic mansion, also stands out. Amenities like the lovely and relaxing rooftop bar and plunge pool, and a tranquil spa, are significant draws. The overall ambiance is described as an "oasis" of peace and luxury.

3. Room Quality

The 27 rooms and suites at Hotel Antigua Palma are celebrated for their comfort, spaciousness, and thoughtful design. Guests particularly rave about the "unbelievably comfortable" beds, often featuring memory foam, premium bedding, and Egyptian cotton linens. Rooms are well-appointed with modern comforts such as air conditioning, soundproofing, flat-screen TVs, private bathrooms, and complimentary toiletries. Some rooms offer a unique loft-style layout and include bathtubs. The decor is characterized by restrained, minimal colors, brought to life by subtle textures and abundant natural light. Turn-down service, often accompanied by little notes from the staff, adds a personal touch.

4. Dining Experience

The dining experience, particularly breakfast, receives high marks. Guests can enjoy a "wonderful breakfast spread" with both buffet and à la carte options, available until 11:00 AM. The quality of breakfast is described as excellent. The hotel also features Terracotta, a terrace restaurant open all day, and the Antigua Bar, located in the house's old vault, which serves appetizers, tapas, coffees, teas, and liqueurs.

5. Service & Staff

The service and staff at Hotel Antigua Palma are consistently highlighted as exceptional. Guests describe the team as charming, friendly, helpful, welcoming, and incredibly accommodating, often going "above and beyond" to ensure a memorable stay. Specific staff members like Aina at the rooftop terrace and Veronica at reception have been singled out for their outstanding hospitality. The personalized touches, such as turn-down service and small notes, further contribute to the feeling of being well-cared for.

6. Location & Accessibility

The hotel boasts an "excellent" and "pitch perfect" location in the Old Town of Palma de Mallorca, specifically within the medieval Jewish Quarter on Calle del Sol. This central yet quiet spot allows guests to easily explore the city's attractions on foot. Notable landmarks like Parc de la Mar and Mallorca Cathedral are just a 3-minute walk away. The nearest beach is approximately 1,950 feet from the hotel. Bicycle rentals are available, making it easy to navigate the city streets.

7. Value & Pricing

While Hotel Antigua Palma is a luxurious boutique property with an average room price of around $440, it is often considered to offer "exceptional value for money" given its high quality of amenities and services. Compared to the city's average hotel room price of $255, guests feel the added cost is justified for the opulent experience and impeccable service provided.

8. Common Complaints

Minor criticisms are infrequent but have been noted. Some guests mentioned that the lighting in the elevator could be harsh and contrasts with the hotel's otherwise thoughtful design. There was also a suggestion for more natural and luxurious bath amenities. One guest reported that the hot tub in the spa was not adequately heated during their visit, and it's generally advised to reserve spa facilities in advance. Guests with rental cars are encouraged to coordinate parking with the hotel beforehand. The hotel generally does not allow children or pets, and rooms cannot accommodate cribs or extra beds, which might be a consideration for some travelers.

Sources

1. booking.com
2. booking.com
3. youtube.com
4. michelin.com
5. hotelantiguapalma.com
6. booking.com
7. ahotellife.com
8. agoda.com
9. expedia.com
10. hotels-palmademallorca.com