Peridot Grand Luxury Boutique Hotel

Peridot Grand Luxury Boutique Hotel, Hanoi: A Michelin Key Selected Oasis in the Old Quarter

The Peridot Grand Luxury Boutique Hotel in Hanoi stands out as a "Michelin Key Selected" property, consistently receiving high praise for its opulent design, exceptional service, and prime location. It's often described as an artistic and urban-chic sanctuary amidst the vibrant bustle of Hanoi's Old Quarter, offering a luxurious and memorable experience for discerning travelers.

1. Overall Rating & Sentiment

The general consensus for Peridot Grand Luxury Boutique Hotel is overwhelmingly positive, with guests frequently rating it as "Exceptional" or "Wonderful." Review scores are consistently high, with many platforms showing ratings around 9.4 to 9.8 out of 10 for aspects like staff, comfort, cleanliness, and location. Guests consistently express satisfaction, with many stating they would gladly return and highly recommend the hotel.

2. Key Highlights

Guests consistently laud several aspects of the Peridot Grand:

• Exceptional Service & Staff: The attentive, friendly, and professional staff are a recurring highlight, often going above and beyond to personalize stays and assist guests.
• Prime Location: Nestled in the heart of the Old Quarter, the hotel offers easy access to major attractions like Hoan Kiem Lake, St. Joseph's Cathedral, and Dong Xuan Market, yet provides a peaceful retreat from the city's energy.
• Stunning Design & Ambiance: The hotel's interior is described as grand and luxurious, blending modern elegance with traditional Vietnamese influences. It features rich marble, brass, and velvet, creating an artistic urban-chic atmosphere. The hotel's herb scent also adds to the ambiance.
• Rooftop Pool & Bar: The outdoor infinity pool and sky bar on the rooftop offer breathtaking panoramic views of the city and Old Quarter, making them popular spots for relaxation and cocktails.
• Excellent Amenities: A full-service spa, fitness center, and a complimentary manager's reception are among the highly appreciated amenities.

3. Room Quality

The hotel offers 120 air-conditioned accommodations, ranging from Deluxe Rooms to various Suites. Rooms are described as generous in size, tastefully decorated, and designed for utmost comfort and style. They feature a beautiful blend of antique charm and modern elegance, with dark wood flooring, coffered ceilings, and bold color accents against neutral walls.

Key features include:

• Comfortable Bedding: Guests frequently mention the very comfortable and spotless beds, though some noted pillows could be a little soft.
• Modern Facilities: Rooms are well-renovated and equipped with minibars, laptop-compatible safes, 43-inch Smart televisions with premium cable channels, and complimentary wireless internet access.
• Luxurious Bathrooms: Bathrooms are spacious and upscale, featuring separate bathtubs and showers with deep soaking tubs and rainfall showerheads, along with bathrobes, slippers, bidets, and complimentary toiletries.
• Views: Upgraded rooms offer city views, and some suites come with balconies.

4. Dining Experience

The dining experience at Peridot Grand is highly praised, especially the breakfast.

• Breakfast Buffet: The buffet breakfast is consistently highlighted as "magnificent" and "the best in Hanoi," offering a wide variety of Western and traditional Vietnamese fare, including salads, spring rolls, Pho Bo, and even a chocolate fountain. Staff at breakfast, such as Ms. Nhung and Mr. Mark, receive special mentions for their attentiveness. Breakfast is available daily from 6:30 AM to 10:00 AM, typically for a fee.
• Restaurants & Bars: The hotel features two on-site restaurants, Asia Taste Restaurant and Olivine Restaurant, specializing in Asian and modern Western cuisines respectively. There are also three bars, including the Ignite Sky Bar, which is popular for drinks and happy hour specials with city views. A complimentary manager's reception is also offered daily.

5. Service & Staff

The service and staff are consistently cited as one of the strongest assets of the Peridot Grand Luxury Boutique Hotel.

• Exceptional Hospitality: Guests frequently describe the staff as attentive, friendly, warm, professional, humble, and efficient. They are often commended for going out of their way to ensure guests are comfortable, accommodating special requests, and providing personalized service.
• Personalized Touches: Examples include preparing breakfast boxes for early check-outs, sending thoughtful recommendations for local attractions, and even remembering specific guest preferences like requesting mango for breakfast.
• Language Proficiency: Staff are noted for speaking excellent English, facilitating smooth communication.
• Concierge Services: The concierge team is highly regarded for their assistance with sightseeing suggestions, arranging transportation, and organizing tours.

6. Location & Accessibility

The Peridot Grand Luxury Boutique Hotel boasts an excellent location at 33 Duong Thanh in the heart of Hanoi's Old Quarter.

• Central yet Peaceful: While centrally located amidst the bustling Old Quarter, the hotel is tucked away enough to offer an oasis of calm and comfort.
• Proximity to Attractions: It is within a short walking distance of many key attractions, including Hoan Kiem Lake (9-minute walk), St. Joseph's Cathedral (8-minute walk), Hanoi Old Town Night Market, Dong Xuan Market (less than 15 minutes' walk), Train Street (8 minutes), and Beer Street (17 minutes).
• Transport: Public parking is available nearby for a fee. The hotel also offers a paid airport shuttle service.

7. Value & Pricing

While considered a luxury property, many guests feel the Peridot Grand offers excellent value for money, especially given the level of service and amenities provided. The average room price is around $242, which is higher than the average Hanoi hotel, but guests believe the unparalleled opulence and experience justify the cost. Rates can start from approximately $99 to $129 nightly for a Deluxe room, depending on the booking platform and inclusions. Buffet breakfast typically incurs an additional fee of approximately VND 450,000 per person.

8. Common Complaints

While overwhelmingly positive, a few minor points of criticism have been occasionally mentioned:

• Room Size (Junior Suites): Some guests booking Junior Suites found the room not as spacious as expected.
• Noise: A few guests reported slight noise disturbance from neighboring rooms and construction next door. However, generally, rooms are found to be quiet, a notable achievement in a noisy city like Hanoi.
• Bed/Pillow Softness: One review mentioned the pillows and bed being "a little too soft" but noted that extra pillows were quickly provided upon request.
• Buffet Hot Trays: A very minor complaint noted that buffet breakfast hot trays did not always keep food hot enough, a common issue in many hotels.

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