Palazzo Venart Luxury Hotel

Palazzo Venart Luxury Hotel, Venice: A Glimpse into Venetian Opulence and Unparalleled Service

The Palazzo Venart Luxury Hotel in Venice stands as a testament to refined elegance and exceptional hospitality, earning its prestigious Michelin One-Key recognition. Housed within a meticulously restored 16th-century palazzo, this boutique hotel offers an intimate and luxurious retreat, consistently lauded by guests as an unforgettable Venetian experience.

Overall Rating & Sentiment

The general consensus among guests is overwhelmingly positive, with many describing their stay as "perfect," "magical," and "the best hotel experience ever". It consistently receives exceptional ratings, reflecting a strong sentiment of satisfaction and a desire to return.

Key Highlights

Guests consistently praise several key aspects of Palazzo Venart. Its "impeccable Venetian interiors" and beautifully maintained "hidden gardens overlooking the Grand Canale" offer a serene oasis away from Venice's bustling crowds. The "exceptional service" provided by the staff is a recurring highlight, making guests feel "right at home" from the moment they arrive. The presence of a two-Michelin-starred gastronomic restaurant on-site further elevates the experience, described as "absolutely amazing". Attention to detail in every aspect of the hotel is frequently noted and appreciated.

Room Quality

Palazzo Venart features 18 uniquely decorated rooms and suites, each steeped in Venetian history and culture. The design embraces the building's heritage, with restored frescoes, marble fireplaces, silk wallpapers, and rich wood paneling. Rooms boast "luxurious details" and period furniture, seamlessly blending classic opulence with modern comforts such as flat-screen TVs, minibars, and complimentary WiFi. Many rooms and suites offer spacious marble bathrooms equipped with luxury Etro toiletries, bathrobes, and slippers. Guests can choose rooms with Grand Canal views or private terraces overlooking the charming Santa Croce neighborhood.

Dining Experience

The hotel is home to GLAM, a highly acclaimed restaurant that has earned two Michelin stars under the direction of chefs Enrico Bartolini and Donato Ascani. GLAM offers creative and contemporary Venetian cuisine, with guests enjoying unique tasting menus or à la carte options, emphasizing seasonal ingredients from the Lagoon. The "included breakfast was outstanding," served à la carte with many choices from the Michelin-starred kitchen, and praised for its quality and attentive service. Al fresco dining in the lovely courtyard garden, shaded by a magnolia tree and overlooking the Grand Canal, is also a cherished experience.

Service & Staff

The service at Palazzo Venart is consistently described as "phenomenal," "exceptional," and "beyond excellent". Guests frequently highlight the staff's attentiveness, friendliness, and willingness to "go above and beyond" to ensure a memorable and bespoke stay. The team, including general manager Luana Mazzega and concierges like the "Giacomo's," are noted for their warm welcome, helpful city advice, and a dedicated WhatsApp concierge service. They strive to make guests "feel like at home from the first step".

Location & Accessibility

Tucked away in the quiet Santa Croce district, Palazzo Venart offers a peaceful and secluded setting. Despite its tranquility, it boasts a prime location directly on the Grand Canal, featuring its own private dock for convenient water taxi arrivals. The hotel is a short walk from the San Stae vaporetto (water bus) stop and approximately a 10-minute walk to the Venice Santa Lucia Train Station, providing excellent accessibility to explore the city without being in the midst of the major tourist crowds.

Value & Pricing

While Palazzo Venart Luxury Hotel is undeniably on the "expensive side," guests widely agree that the unparalleled luxury, exceptional service, and unique experience make it "worth the cost". Prices for rooms can range from approximately $529 to $2008, depending on the room type and season. Many perceive it as excellent "value for money" for a high-end Venetian escape.

Common Complaints

Recurring issues or criticisms are minimal, highlighting the hotel's high standards. One guest reported an issue with the air conditioning switching to heating in November, resulting in a hot room. However, the hotel manager proactively addressed the situation by offering apologies, providing a fan, and ultimately upgrading the guest to a cooler canal-view suite, demonstrating excellent problem-solving. Another minor point noted was that the breakfast, while exceptional, could feel "a little formal" to some. Additionally, the popular GLAM restaurant can be fully booked, so reservations are highly recommended.

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