What is Palazzo Pascal?

Palazzo Pascal is a One Michelin Key hotel located in Scala, Italy. It has been recognized by the Michelin Guide for its exceptional hospitality and unique experience.

How many Michelin Keys does Palazzo Pascal have?

Palazzo Pascal has been awarded One Michelin Key by the Michelin Guide, indicating a very special stay.

Where is Palazzo Pascal located?

Palazzo Pascal is located in Scala, Italy, in the Europe region.

What makes a One Michelin Key hotel special?

One Michelin Key hotels provide very special stays with excellent service and a unique sense of place.

How do I book Palazzo Pascal?

You can view more details and booking information for Palazzo Pascal through the Michelin Guide website. Each Michelin Keys hotel offers a unique booking experience tailored to their guests.

Palazzo Pascal | One Michelin Key in Scala, Italy

Name: Palazzo Pascal
Address: Via Vescovado, 1, 84010 Scala SA, Italy, Scala, Europe, Italy
Rating: 4.5

Palazzo Pascal, a Michelin One-Key property in Scala, Italy, consistently garners exceptional reviews for its luxurious ambiance, breathtaking views, and unparalleled service, establishing itself as a "hidden gem" on the Amalfi Coast.

1. Overall Rating & Sentiment

Palazzo Pascal consistently receives outstanding ratings, with many guests describing their experience as "superb," "exceptional," and "amazing." Sentiment is overwhelmingly positive, with guests frequently expressing a desire to return. It's often highlighted as a top luxury hotel in Scala, offering an unpretentious yet sophisticated experience.

2. Key Highlights

Guests particularly love Palazzo Pascal for several reasons:

Stunning Panoramic Views: The hotel offers "insanely beautiful views" of the Amalfi Coast, including Ravello, Amalfi, Atrani, and the surrounding valleys and sea. Many rooms and common areas, including the pool and restaurant, are designed to maximize these vistas.
Exceptional Service & Staff: The staff is frequently lauded as "incredible," "amazing," "attentive," and going "above and beyond" to ensure a comfortable and memorable stay. The personalized and friendly hospitality is a recurring theme in reviews.
Elegant Design & Ambiance: The property, an 11th-century aristocratic residence, blends old-world Italian elegance with modern Mediterranean luxury. It features refined interiors with vaulted ceilings, antique furnishings, hand-painted majolica tiles, and lush fabrics. The atmosphere is often described as tranquil, relaxing, and charming.
Beautiful Facilities: Highlights include a panoramic pool, Mediterranean gardens, terraces, a hot tub, and well-maintained common areas.

3. Room Quality

Palazzo Pascal offers elegant suites and rooms, often featuring floor-to-ceiling windows, comfortable beds, and jaw-dropping views of the Amalfi Coast. Rooms are described as newly renovated, beautifully designed, and immaculately clean, blending modern comfort with classic Italian elegance. Many accommodations come with private balconies or terraces, offering stunning scenery. Amenities include air conditioning, flat-screen satellite TVs, seating areas, minibars, electric kettles, and private bathrooms with hairdryers, premium toiletries (e.g., Trussardi products), bathrobes, and slippers. Some suites are more self-contained, with some offering apartment-style spaces.

4. Dining Experience

The dining experience at Palazzo Pascal is highly praised.

Restaurant Gli Ulivi: The on-site restaurant, Gli Ulivi, is considered a "super high point" of the hotel, serving upscale versions of traditional local flavors with fresh, local ingredients. Guests enjoy exquisite Mediterranean cuisine and fine wines in an intimate setting with beautiful views.
Breakfast: A complimentary and highly-rated breakfast is served daily, often described as delicious and one of the best. Options typically include Italian and continental selections, such as hot drinks, croissants, pastries, and cold cuts, with some reviews mentioning buffet, à la carte, vegetarian, gluten-free, and American options. It can be enjoyed on the terrace or in the comfort of your room.
Other Dining: The Lounge Bar Pascal offers artisanal cocktails and wines. Wine tasting experiences and cooking classes are also available.

5. Service & Staff

The service and staff at Palazzo Pascal are consistently highlighted as exceptional. Guests report being treated "like family" with "elite levels of service." Staff members are described as highly attentive, helpful, friendly, and caring, ensuring every need is taken care of. Special touches, such as complimentary champagne for celebrations and baggage service, are frequently mentioned. Concierge services, 24-hour reception, and turn-down service are also provided.

6. Location & Accessibility

Palazzo Pascal is located in Scala, specifically in the hamlet of Minuta, a peaceful town slightly removed from the busier tourist hubs.

Neighborhood: It offers serenity, authenticity, and charm, nestled among olive groves with a tranquil atmosphere. The hotel is set in a national park.
Proximity to Attractions: Ravello is a short 5-minute drive or scooter ride away, or about a 30-minute walk down stairs. Amalfi and Atrani are reachable within a 15-minute drive. Guests can hike down to Amalfi (45-60 min) or over to Ravello (30-45 min).
Transport: While it's located "in the hills," which is common for hotels in the area, the hotel can arrange parking, and drivers are readily available. A bus stop is near the hotel, with regular services to Ravello and Amalfi, though some suggest hiring a car for more convenience due to infrequent stops directly outside the hotel. Access to the hotel itself involves some stairs from the road, which might be a consideration for those with mobility issues, but the hotel is aware and assists guests.

7. Value & Pricing

While some guests acknowledge that Palazzo Pascal can be priced on the higher end, especially compared to the average in Scala (around $607 per room vs. $267 average in Scala), the overwhelming consensus is that it offers "incredible value for money" and is "definitely worth the money" for the luxury and experience provided. Rates generally start from around €277 (approximately $316).

8. Common Complaints

While reviews are overwhelmingly positive, a few minor points of criticism have been noted:

Dinner Service Speed: One guest mentioned waiting around two hours for main courses at the restaurant, indicating potentially slow service during dinner.
Breakfast Hot Items: One review noted a lack of hot items on the breakfast menu, primarily consisting of pastries and cold cuts, which might be a concern for some guests. (However, other reviews mention a highly-rated, generous breakfast with various options, including American, so this might vary or have improved.)
Accessibility to Hotel: The hotel is a little way from the main road, down some stairs, which could be an issue for guests with mobility problems. The hotel, however, is aware of this and offers assistance.
Secluded Location: While a highlight for many seeking tranquility, its location slightly removed from bustling centers means it isn't within walking distance of many restaurants or tourist spots, necessitating a short drive or bus ride to nearby towns.