What is OMO5 Kumamoto by Hoshino Resorts?

OMO5 Kumamoto by Hoshino Resorts is a Selected hotel located in Kumamoto, Japan. It has been recognized by the Michelin Guide for its exceptional hospitality and unique experience.

How many Michelin Keys does OMO5 Kumamoto by Hoshino Resorts have?

OMO5 Kumamoto by Hoshino Resorts has been awarded Selected by the Michelin Guide, indicating a very special stay.

Where is OMO5 Kumamoto by Hoshino Resorts located?

OMO5 Kumamoto by Hoshino Resorts is located in Kumamoto, Japan, in the Asia region.

What makes a Selected hotel special?

Selected hotels provide very special stays with excellent service and a unique sense of place.

How do I book OMO5 Kumamoto by Hoshino Resorts?

You can view more details and booking information for OMO5 Kumamoto by Hoshino Resorts through the Michelin Guide website. Each Michelin Keys hotel offers a unique booking experience tailored to their guests.

OMO5 Kumamoto by Hoshino Resorts | Selected in Kumamoto

Name: OMO5 Kumamoto by Hoshino Resorts
Address: 8-1 Tetorihoncho, Chuo Ward, Kumamoto, 860-0845, Japan, Kumamoto, Asia, Japan
Rating: 4.5

Expert Review: OMO5 Kumamoto by Hoshino Resorts

OMO5 Kumamoto by Hoshino Resorts, a Michelin Key Selected property, consistently receives high praise for its prime location, distinctive design, and exceptional staff hospitality. Guests frequently highlight the hotel's ability to seamlessly blend modern comforts with a unique local experience.

1. Overall Rating & Sentiment

The general consensus for OMO5 Kumamoto is overwhelmingly positive, with an average rating of "Excellent" or "Amazing" across various booking platforms. It scores highly in categories such as location (9.4-9.8), cleanliness (9.0-9.6), staff (9.2-9.5), comfort (9.2), and value for money (8.7-8.8). Many guests describe it as an "absolutely fantastic hotel" and a "wonderful place to stay".

2. Key Highlights

Guests particularly love the hotel's stylish and modern design, which exudes a youthful vibe. The unique room layouts, especially the "Yagura Room" with its bunk beds, are a frequent talking point. Its outstanding location, providing easy access to major attractions and shopping areas, is a consistent highlight. The outdoor terrace offers relaxing city views and, notably, a beautiful view of Kumamoto Castle. The helpful and friendly staff are also consistently praised. Amenities such as excellent Wi-Fi, ample outlets, and USB ports add to guest convenience.

3. Room Quality

The rooms at OMO5 Kumamoto are described as beautifully designed, modern, and comfortable. Many feature unique loft or bunk bed setups, such as the "Yagura Room," which effectively utilizes vertical space and can accommodate up to four people. Rooms often include convertible sofa beds and comfortable mattresses. Guests appreciate the "shoe-less style" with Japanese tatami mats, providing a comfortable and clean environment. Bathrooms are typically Japanese-style with separate bathing areas and deep bathtubs, contributing to a relaxing experience. Functional storage space and amenities like tea/coffee makers, refrigerators, and free toiletries are also provided. Some rooms also include a washing machine.

4. Dining Experience

The OMO Cafe & Bar offers a casual and cozy dining environment. Breakfast is a highlight, with guests able to choose from four main dishes, including local-style ochazuke, a classic American breakfast, sweet potato and citrus French toast, or a croque monsieur. Each breakfast plate is accompanied by a colorful salad and seasonal fruits. The cafe also serves a variety of menu items for lunch and afternoon tea, including Aka beef stew-filled toast cubes and freshly kneaded gelato. An evening bar time provides a selection of drinks and unique cocktails, which can be enjoyed on the terrace overlooking Kumamoto Castle.

5. Service & Staff

The service and staff at OMO5 Kumamoto are consistently commended for being friendly, helpful, professional, and attentive. Guests frequently mention feeling welcome and well-assisted during their stay. Some staff members also speak basic English, which is appreciated by international travelers.

6. Location & Accessibility

The hotel boasts an "excellent" and "perfect" central location in Kumamoto. It is conveniently situated near the main shopping and entertainment areas, with Shimotori Shopping Arcade just 10 meters away. Kumamoto Castle is a short 7-15 minute walk from the hotel, and some rooms and the hotel's terrace offer views of the castle. Public transportation is easily accessible, with the Suidocho Tram Stop just a 3-minute walk away. The hotel is also a short taxi ride from the train station and offers good access to Kumamoto Airport via limousine bus. Nearby attractions also include Kumamon Square, the Contemporary Art Museum Kumamoto, and various restaurants.

7. Value & Pricing

Guests generally consider OMO5 Kumamoto to offer good value for money. While specific pricing can vary, a one-night stay for two adults was observed to start from approximately $97.49. Breakfast is available for a surcharge of JPY 2,100 for adults.

8. Common Complaints

While generally positive, some recurring criticisms include the compact size of certain rooms, particularly around the bunk bed areas, where guests occasionally hit their heads due to low ceilings. There have also been isolated comments about rooms feeling a bit stuffy, possibly due to air circulation issues in some bunk setups. A few guests noted minor inconveniences such as a lack of a remote control for the air conditioner or the absence of a convenient driveway for car drop-off. Some experiences regarding staff service were mixed, with a few instances where guests felt information was not proactively provided or that some staff were less helpful.