NH Collection Valencia Colón

NH Collection Valencia Colón: A Comprehensive Review of a Michelin Key Selected Property

The NH Collection Valencia Colón, a Michelin Key Selected property, consistently earns high praise from guests for its prime location, exceptional service, and sophisticated design. Housed in an elegantly decorated, classic 19th-century building, the hotel offers a luxurious and comfortable stay in the heart of Valencia.

1. Overall Rating & Sentiment

The general consensus among guests is overwhelmingly positive, with the hotel frequently described as "excellent" and "top-notch". Verified local visitors have given the NH Collection Valencia Colón an average rating of 9.2, while Booking.com shows a superb rating of 9.0 based on over a thousand reviews. Key areas of satisfaction include location (9.7), staff (9.6), cleanliness (9.2), and comfort (9.2).

2. Key Highlights

Guests consistently laud several aspects of their stay:

• Service & Staff: The staff are frequently described as "incredibly helpful," "friendly," "attentive," and "efficient," with many guests highlighting their willingness to assist with inquiries, recommendations, and arrangements.
• Location: The hotel's central location on Carrer Colón is a major draw, offering easy access to shopping, dining, and major attractions.
• Design & Ambiance: The hotel's decoration, overseen by renowned designer Lorenzo Castillo, is consistently praised as "amazing," "elegant," and "stylish," blending classic details with contemporary touches.
• Amenities: Guests appreciate the complimentary amenities such as free Wi-Fi throughout the hotel and in all rooms, a 24-hour fitness center, and Nespresso machines in rooms. The rooftop terrace and the Kamikaze Piano Club are also noted as appealing features.

3. Room Quality

The 47 rooms at NH Collection Valencia Colón are described as "richly decorated and light-filled," offering a serene escape. Designed by Lorenzo Castillo, rooms feature a blend of British, French, or Indian styles. Guests find the rooms to be "comfortable," "clean," and "well-appointed," with many appreciating the "super comfortable" Sleep Better mattresses and a choice of pillows for a peaceful night's sleep. Standard amenities include air-conditioning, private bathrooms with rain-effect showers, tea and coffee makers, free Wi-Fi, minibars, and digital safes. Some rooms offer views of Calle Colón and the Valencia skyline. Superior Rooms offer 16 square meters, while Premium Rooms provide a more spacious 20 square meters. Soundproofing ensures quiet rooms despite the central location.

4. Dining Experience

The hotel offers an exquisite dining experience, particularly highlighted by its outstanding breakfast.

• Breakfast: The generous buffet breakfast receives rave reviews for its wide variety of fresh, locally sourced ingredients, including fresh fruit juices, pastries, cold cuts, cheeses, fruit, yogurt, and breads. Guests can also enjoy hot dishes made to order, such as eggs cooked to their preference, and local specialties, with vegetarian and gluten-free options available. The coffee is also consistently praised.
• Kamikaze Restaurant: Decorated by Lorenzo Castillo, the Kamikaze Restaurant offers a sophisticated setting and serves innovative local, Mediterranean, and Spanish cuisine for lunch and dinner. Vegetarian and gluten-free options are available.
• Kamikaze Piano Club & Terrace Sky Bar: The Kamikaze Piano Club, inspired by a traditional British club, features a grand piano and an award-winning bartender crafting cocktails. In warmer months, the Kamikaze Terrace Sky Bar on the rooftop provides a calming oasis for drinks and meals with panoramic views.

5. Service & Staff

The service at NH Collection Valencia Colón is consistently rated as exceptional. Guests frequently commend the staff for being "top-notch," "extremely friendly," "helpful," and "accommodating." The Guest Relations team is dedicated to providing personalized attention, local tips, and assistance with reservations and special requests. Services like a 24-hour front desk, daily housekeeping, laundry, and dry cleaning further contribute to a comfortable stay.

6. Location & Accessibility

The hotel's location on Carrer Colón in the Eixample neighborhood is considered ideal for exploring Valencia. It is situated in a lively financial and shopping area, with designer boutiques like Hermès and Louis Vuitton nearby.

• Attractions: Many of Valencia's top attractions are within easy walking distance, including the City of Arts and Sciences (10-minute ride), the historic Old Town, Turia Gardens (15 minutes walk), Valencia Cathedral, Central Market, Marqués de Dos Aguas Palace, and Plaza Ayuntamiento (7-minute walk).
• Transport: The hotel boasts excellent transport links. Colón Metro Station is just 200 meters away, offering direct connections to the airport (25 minutes, €4.90) and the harbor. València Nord train station is 450 meters away, and the Joaquin de Sorolla AVE station is connected by a complimentary shuttle bus. Taxis to the airport take around 12-15 minutes and cost approximately €20. On-site parking is available for €35 per day, with access via Carrer Pizarro.

7. Value & Pricing

The NH Collection Valencia Colón is considered an upscale hotel offering "exceptional value for money" for a luxurious stay. While some sources indicate an average room rate of around $198-$242 per night, prices can vary, with some guests finding rates as low as $104-$125. Compared to the city's average room price of $167, it stands out as a premium option. Guests frequently mention the excellent breakfast and prime location as contributing to the overall value.

8. Common Complaints

While overall satisfaction is high, a few minor issues have been occasionally mentioned by guests:

• Lack of Drawers: One guest noted a lack of drawers in their room, although they found the available wardrobe sufficient.
• Room View/Fresh Air: Some guests mentioned rooms overlooking inner courtyards or quiet streets, with one wishing for fresh air rather than a closed courtyard.
• Piano Bar Discrepancy: One past guest expressed disappointment that the piano bar did not have live piano music as they had anticipated when booking.
• Parking Restrictions: It's important to note that stopping or parking directly in front of the hotel is prohibited due to legal restrictions in Valencia; vehicle access to the on-site parking is via Carrer Pizarro.
• Initial Room Allocation: One guest reported being initially given a small double bed despite being an NH Platino member, although they were later upgraded.

Sources

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