Mystic Hotel by Charlie Palmer

The Mystic Hotel by Charlie Palmer, a Michelin Key Selected property in the San Francisco Bay Area, offers a boutique experience praised for its prime location and distinctive style.

1. Overall Rating & Sentiment

The general consensus for Mystic Hotel by Charlie Palmer is positive, with guests frequently appreciating its unique boutique atmosphere and excellent central location. The hotel is described as artistic and stylish, appealing to adult tourists and couples seeking a memorable stay. Review scores typically hover around "Good," with ratings of 7.9 based on 1358 reviews and 7.8 from 108 reviews.

2. Key Highlights

Guests consistently highlight the hotel's fantastic location, placing it within easy walking distance of Union Square, Chinatown, and the Financial District. The complimentary, delicious breakfast, featuring items like natural sausage and quiche, is a significant draw. The hotel's cool and stylish design, which moves away from typical chain hotel uniformity, is also a key highlight, as is the presence of Burritt Room + Tavern, a Charlie Palmer restaurant and craft cocktail bar that often features live jazz music.

3. Room Quality

The 82 rooms at Mystic Hotel are described as bright, welcoming, quirky, and modern, each featuring unique accent walls, exposed brick, or historic masonry. While stylish, many rooms are noted to be small and offer no significant views. Suites provide slightly more space but do not have separate bedrooms. Bathrooms are hip and attractive, often equipped with basin sinks or granite countertops, but they are generally small with elegant stall showers. In-room amenities include flat-screen TVs, safes, mini-fridges, honor bars, blackout drapes, and complimentary Wi-Fi, although Wi-Fi can be spotty in certain areas. A notable point of feedback is that many rooms do not have air conditioning.

4. Dining Experience

The hotel features the Burritt Room + Tavern, a Charlie Palmer-influenced restaurant and craft cocktail bar. It offers a dinner menu with steak and seafood paired with seasonal produce. The dining experience is enhanced by a "noir aesthetic" and live jazz music several nights a week. A free daily breakfast buffet is provided, including hot items such as natural sausage and quiche.

5. Service & Staff

The staff at Mystic Hotel by Charlie Palmer generally receives positive feedback, with guests describing them as helpful, friendly, and professional. A 24-hour front desk and concierge services are available to assist guests.

6. Location & Accessibility

The Mystic Hotel boasts a superb and central location at 417 Stockton Street in the bustling Union Square area of San Francisco. It is strategically positioned less than two blocks from Union Square and the Powell Street and Market Street cable car line, making it an ideal base for exploring the city. Attractions like the Financial District, Theatre District, Chinatown, and major shopping areas are all within walkable distance. The area is widely considered walkable and excellent for shopping.

7. Value & Pricing

The hotel receives a positive "Value for Price" rating of 8.5 out of 10 on some platforms. Guests should be aware of additional costs, including a resort fee of USD 25 per accommodation, per night, and self-parking at USD 45 per night with in/out privileges.

8. Common Complaints

Recurring criticisms of the Mystic Hotel include the small size of the rooms and the presence of noise, both from within the hotel and from the street. The lack of air conditioning in many rooms is also a common complaint. Some guests have reported issues with spotty Wi-Fi and, notably, a persistent old or musty smell throughout the property. Other minor complaints have included problems with the elevator and limited breakfast options.

Sources

1. oyster.com
2. hotels-in-sanfrancisco.com
3. trip.com
4. michelin.com
5. thesanfranciscohotels.net
6. hotels.com
7. kayak.com
8. michelin.com