Mustard Hotel Shibuya

Mustard Hotel Shibuya: A Michelin-Selected Urban Oasis in Tokyo

Mustard Hotel Shibuya, a Michelin Guide selected property, offers a distinctive and practical stay in the vibrant heart of Tokyo. Guests frequently praise its blend of thoughtful design, convenient location, and friendly service, making it a popular choice for travelers seeking to immerse themselves in the city's dynamic atmosphere.

1. Overall Rating & Sentiment

The general consensus for Mustard Hotel Shibuya is overwhelmingly positive. Guests appreciate its modern, clean, and functional approach to hospitality. It is seen as a "secret ingredient" to enjoying Shibuya, aiming to connect guests with the local neighborhood and culture. Many reviews highlight a welcoming ambiance and exceptional service.

2. Key Highlights

Guests consistently love the hotel's:

• Design & Atmosphere: The hotel features a simple yet striking, modern design with deliberately stark and ultra-white guest floors. It incorporates in-house collaborations with Japanese furniture experts and even offers an analog audio program with Bang & Olufsen in some rooms. The overall vibe is often described as a perfect balance between vibrant city life and a calm atmosphere.
• Location: Situated strategically between the bustling Shibuya and the calmer, more sophisticated Daikanyama, the hotel offers excellent access to both. It's near good restaurants and shopping attractions.
• Amenities: Free Wi-Fi is available throughout the property. Some rooms come with a "Handy phone" for internet access and free calls, a highly appreciated amenity. The hotel also features communal spaces, including a seventh-floor common room with balcony access, a TV, and a mini-kitchen, fostering a social atmosphere. Laundry facilities are available on the third floor. For those who enjoy exploring on two wheels, bike and skateboard rentals are available.

3. Room Quality

Mustard Hotel Shibuya offers a broad range of room types, including economical dorm-style rooms, standard twins and doubles, and larger Mustard Deluxe rooms for up to three or even seven people. Rooms are generally described as clean, modern, and functional, equipped with climate control, complimentary wireless internet, and flat-screen TVs with satellite channels. Bathrooms typically feature a bidet, roll-in shower, separate toilet, hair dryer, and bath sheets. While some guests find the rooms, especially for two people with luggage, to be on the smaller side, particularly for those with shared bathrooms, others appreciate their compact efficiency. The cleanliness of the rooms and bathrooms is frequently praised.

4. Dining Experience

The hotel offers a dining experience primarily centered around its on-site café, Megan Bar & Pâtisserie. Guests can enjoy a cooked-to-order breakfast daily, which is often complimentary or available with a voucher. The breakfast is generally well-regarded, with options like scrambled eggs, avocado toast, or salmon egg benedict, along with freshly baked pastries. While some individual breakfast items may be considered overpriced, the overall value with the voucher is seen as good. The cafe also serves lunch and dinner, providing a laid-back space for both guests and locals.

5. Service & Staff

The staff at Mustard Hotel Shibuya receives consistent praise for being friendly, helpful, and accommodating. Many guests note that the staff can speak good English, contributing to a smooth and enjoyable stay. Their commitment to excellent service is frequently highlighted in reviews.

6. Location & Accessibility

Mustard Hotel Shibuya is ideally situated in East Shibuya, nestled between the energetic Shibuya district and the more tranquil Daikanyama and Ebisu areas. It's within a short walk to various restaurants and shopping attractions. While it offers convenient access to Shibuya Station and the city center (a short walk), some guests find the walk from the main train stations a bit inconvenient. The hotel is also a mere 400 meters from Nidi Gallery and within proximity to Daikan-yama train station (650 meters). Tokyo International Airport is approximately 18-20 km away.

7. Value & Pricing

Mustard Hotel Shibuya is often considered to offer good value for money, especially given its prime location in Tokyo. While specific price ranges were not consistently available, the ability to choose from economical dorm-style rooms to larger deluxe options suggests a range of price points to suit different budgets. The inclusion of free breakfast (or a voucher) is also seen as an excellent bonus that adds to the value.

8. Common Complaints

While generally well-received, some recurring criticisms include:

• Room Size: Some guests find the rooms, particularly for two people with luggage, to be small.
• Distance from Main Stations: Although close to Shibuya, the walk from the main train stations can be perceived as slightly inconvenient by some.
• Corridor Lighting: One review mentioned that the lighting in the floor corridors could be improved.

Sources

1. michelin.com
2. mustardhotel.com
3. michelin.com
4. hotelsoftokyo.com
5. hotels-tokyo-jp.com
6. tokyo-hotels-stay.com