Moonrise Hotel
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Hotel Details
Location
Moonrise Hotel · St Louis, United States
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Expert Review: Moonrise Hotel
The Moonrise Hotel in St. Louis stands out as a Michelin Key Selected property, frequently lauded for its distinctive personality, prime location, and stellar service. It consistently earns high praise from guests, making it a top choice for travelers seeking a unique and memorable stay in the city.
1. Overall Rating & Sentiment
The general consensus for Moonrise Hotel is overwhelmingly positive, with an average guest rating of "very good" to excellent (8.4 out of 10) across numerous reviews. Guests frequently commend its "brilliant and quirky" aesthetic, "very cool vibe," "great decor," and overall cleanliness. The hotel is celebrated for offering a refreshing alternative to typical chain hotels by embracing a strong, inclusive personality.
2. Key Highlights
Guests consistently highlight the hotel's captivating space-themed design, which is carried throughout the property, including a revolving replica moon atop the roof. The rooftop bar and lounge areas are major draws, offering panoramic views of the St. Louis skyline, the Gateway Arch, and the bustling Delmar Loop. Its location in the vibrant Delmar Loop, along with its pet-friendly policy and commitment to eco-consciousness (featuring America's first solar panel hotel roof), are also frequently celebrated.
3. Room Quality
Rooms at the Moonrise Hotel are described as "big and comfy" and "clean," featuring a "space-oriented vibe" and modern design. Amenities include comfortable Serta Enrapture Eurotop beds, Symmons Rain Showers, plasma-screen TVs, wireless internet access, iPod docking stations, bedside USB ports, custom furnishings, and mini-refrigerators. The suites are uniquely designed to pay homage to famous St. Louis residents.
4. Dining Experience
The on-site Eclipse Restaurant offers a "space-faring twist on Modern American cuisine," focusing on locally sourced ingredients for breakfast, lunch, dinner, and weekend brunch. Guests often praise the quality of the food, including the breakfast options. For a more casual experience, the Rooftop Garden Bar and Twilight Room serve space-inspired craft cocktails and small plates, allowing guests to enjoy stunning city views.
5. Service & Staff
The staff at Moonrise Hotel receives consistent praise for being "super friendly," "helpful," and "polite." Specific mentions include security staff providing "tremendous help with getting us set up for EV charging." Many guests feel that the staff goes above and beyond to ensure a pleasant stay.
6. Location & Accessibility
The hotel boasts an "excellent location" in the Delmar Loop, an acclaimed shopping, dining, and entertainment district recognized as "One of the 10 Great Streets in America." It offers convenient walking access to popular venues like The Pageant concert hall and the legendary Blueberry Hill restaurant, as well as numerous other shops and eateries. Public transportation is easily accessible, with the Delmar Loop Metrolink station just two blocks away, providing direct service to Lambert Airport, downtown attractions, and Forest Park. The hotel also provides complimentary EV charging for overnight guests and free self-parking.
7. Value & Pricing
Room prices at the Moonrise Hotel vary based on dates, room type, and availability. Recent average prices have ranged from approximately $102 to $231 per night, with an overall average around $175. November is typically the cheapest month to stay, while July tends to be the most expensive. Many guests consider the unique experience and amenities to be well worth the cost.
8. Common Complaints
While overwhelmingly positive, some guest feedback has pointed to potential issues. Noise from outside conversations on the second-floor rooms until late at night has been mentioned. Concerns regarding parking safety in the area have also been raised, with some guests suggesting paying for valet parking for a more secure, gated spot. While not directly guest-facing, older employee reviews on some platforms hint at past internal management challenges and a "toxic work environment," though these comments do not seem to be reflected in recent guest experiences regarding front-line staff.
Sources
Google Reviews
2,607 reviews
Recent Guest Reviews
Christian Kelly
What a wonderful experience! The hotel was clean and the theming was fantastic! The staff was so welcoming and helpful. We had an excellent view of the immediate area, which has great business signs and neon to create a great vibe. The rooftop bar was a wonderful way to spend the late evening under the open sky. The location is excellent, with many unique businesses and bars/restaurants available ...
Winter DeGraaf
I got a suite for my birthday. It was a lovely room. I went down to the front desk and asked for an extra blanket. They explained they didn't have any in the back. I asked if there was an extra blanket in another room they could get. They found one on the second floor and even though there were two people working the desk they asked that I come downstairs for a second time to retrieve the blanket....
sue pitkin
Loved this hotel. Spotlessly clean and in a good state of repair. The reception was a bit spotty - one of the hosts was great, full of information and the other, hmmm, less so. Our room was opposite the elevator and I was woken at 3am by loud guests in the hallway so my suggestion is - when you get your room, ask to be placed away from the elevators. Also there was free parking behind the hotel,...
Amber Warner
I left a much more expensive chain hotel downtown to come to moonrise. And it was the best decision for the remainder of my trip, the room and room features for superior in every way. It's on Delmar and by Forest Park which is just a great vibe and things are walkable. Highly recommend staying here even if you're in town for the Enterprise Center. It's worth the drive
Seth Clark
Stayed at the Moonrise Hotel and had a great experience overall. The hotel has a fun, modern vibe and the rooms were clean, comfortable, and well laid out. The staff was friendly and helpful, and the location is excellent—walkable to great food, drinks, and music venues. The only minor downside was parking being a bit full due to shows at The Pageant, but that’s understandable given how close the...
Amanda Lee
So convenient for staying the night after a show at the pageant next door. Nice room. We had a king room that was nice. Comfortable bed. The chaise lounge in the room could use a good cleaning, but everything else was good. Towels were bright white and fluffy. They have a hair dryer and a make up towel in the room. We were in the 7th floor right below the bar. It wasn't quiet, but not loud either....
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