Madame Drouot

Madame Drouot, a Michelin Key Selected property in Paris, France, generally receives positive feedback for its stylish design, prime location, and exceptional service, though some recurring issues regarding soundproofing and breakfast temper an otherwise strong showing.

1. Overall Rating & Sentiment

The general sentiment for Madame Drouot is largely positive, with guests frequently rating it in the "Wonderful" to "Exceptional" range, often scoring 8.0 to 9.4 out of 10 on various platforms. Many consider it a beautiful and clean property. However, a significant drawback for some guests is the perceived lack of soundproofing, despite the hotel advertising this feature, which can lead to a less peaceful stay.

2. Key Highlights

Guests consistently laud several aspects of Madame Drouot:

• Design: The hotel boasts a fantastic, thoughtful, and eclectic design by Stéphanie Coutas, drawing inspiration from the nearby Drouot auction hall. The interiors are described as modern and richly varied.
• Service: The staff is frequently highlighted for being super friendly, helpful, welcoming, and speaking good English.
• Location: Its excellent position in the heart of the 9th arrondissement is a major draw, offering quick access to metro lines and proximity to key attractions.
• Amenities: The wellness center, featuring a sauna and hammam, is a particular favorite among guests, providing a relaxing experience. The hotel also offers a fitness center and, according to some, a swimming pool. Clarins products in the rooms are a nice touch.

3. Room Quality

Rooms at Madame Drouot are described as beautiful, very clean, modern, and thoughtfully designed, providing a comfortable stay with excellent beds and plenty of pillows. They come equipped with air conditioning, private bathrooms, free WiFi, and in some cases, city views, flat-screen TVs, and coffee/tea makers. While some reviews praise the comfort and cleanliness, a common observation is that the rooms can be small, which is often expected in Parisian hotels. A significant point of contention is the inconsistent soundproofing, with many guests reporting considerable noise from neighboring rooms and hallways, contradicting the hotel's claim of soundproof rooms.

4. Dining Experience

Madame Drouot offers a breakfast service, which is available for an additional charge (approximately EUR 25 for adults). Guest opinions on breakfast are mixed; some find it delicious and generous, while others describe it as not "hotel-like" and sometimes super slow, recommending guests dine elsewhere. The hotel also features a restaurant named Café Monsieur, a bar, and a coffee shop.

5. Service & Staff

The staff at Madame Drouot consistently receives high praise for their hospitality. Guests describe them as exceptionally friendly, polite, helpful, and professional. Many appreciate that staff members speak multiple languages, including English, Spanish, French, and Italian, and are willing to go the extra mile, such as holding luggage after checkout or offering complimentary breakfast for special occasions.

6. Location & Accessibility

The hotel boasts an excellent, splendidly positioned location in Paris's 9th arrondissement, close to major landmarks. It's conveniently situated near the Opéra Garnier, Boulevard Haussmann, and the famous Drouot auction hall. Accessibility is enhanced by quick access to metro lines 7, 8, and 9, with Le Peletier metro station just a 2-minute walk away. Popular points of interest such as the Louvre Museum and Gare Saint-Lazare are also easily reachable.

7. Value & Pricing

Madame Drouot is a 4-star hotel. Pricing can vary significantly based on dates and room type, with reported prices ranging from approximately $194.49 USD to $488 USD per night. Some guests consider it good value for the quality of service provided. Pets are allowed for an extra charge of EUR 20 per pet.

8. Common Complaints

The most frequently cited and impactful complaint is the lack of effective soundproofing, which directly contradicts the hotel's advertised features and significantly impacts some guests' ability to relax and sleep peacefully. Other criticisms include:

• Small room size: While often acknowledged as a common Parisian characteristic, it's still a point of feedback for some.
• Breakfast experience: Some guests found the breakfast service slow or not up to expected hotel standards.
• Hotel signage: A minor complaint mentioned is that the hotel's signage is too small, making the entrance difficult to find for some.
• Perfume diffuser: One guest found the perfume diffuser throughout the hotel to be too strong.

Sources

1. booking.com
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3. expedia.co.uk
4. booking.com
5. michelin.com
6. myboutiquehotel.com
7. trivago.ie
8. traveloka.com
9. expedia.com
10. booking.com
11. trip.com
12. hotels.com