Les Trésorières
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Les Trésorières · Tours, France
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Expert Review: Les Trésorières
Les Trésorières, Tours, France: A Michelin Key Selected Sanctuary of Elegance
Les Trésorières in Tours, a Michelin Key Selected property, consistently earns "Exceptional" and "Wonderful" ratings from guests, boasting scores often exceeding 9.0 on major booking platforms. This 5-star hotel is celebrated for its blend of intimate luxury, sophisticated design, and impeccable service, establishing itself as a premier accommodation choice in the heart of Tours.
1. Overall Rating & Sentiment
The overarching sentiment for Les Trésorières is overwhelmingly positive. Guests frequently describe their stays as delightful and memorable, highlighting the hotel's ability to offer a refined and comfortable "cocoon" amidst the city's vibrancy. The property is lauded for its luxury feel, attentive staff, and prime location, contributing to its consistently high ratings.
2. Key Highlights
Guests consistently praise several standout aspects of Les Trésorières:
- Service & Staff: The team is frequently described as "exceptionally attentive and friendly", "extremely helpful and professional", and offering a "personalized approach". Their cheerful demeanor and willingness to assist with recommendations and transport are highly appreciated.
- Location: The hotel's position in the "heart of Tours", particularly within the lively Les Halles district—renowned as the city's gastronomic and nightlife hub—is a significant draw. It serves as a "perfect location as a base to visit the town" and is "close to everything".
- Design: Les Trésorières impresses with its "beautifully decorated" and "stylish" interiors. The decor is characterized by its "elegant and resolutely modern" aesthetic, resulting from a "meticulous restoration" that thoughtfully preserves historic elements while incorporating high-quality design and building standards.
- Amenities: The hotel features a well-appointed wellness area, including an indoor swimming pool, sauna, hammam, and a fitness center, providing excellent relaxation and exercise opportunities. A tranquil inner courtyard offers a peaceful retreat.
3. Room Quality
The hotel offers 21 to 23 intimate yet spacious rooms, with options ranging from Comfort Double to Deluxe, Prestige, and Suites.
- Comfort: Rooms are consistently noted for their exceptional comfort, featuring "very comfortable" beds, "extremely comfortable beds", "high quality linens", and "superior quality bedding" with mattress toppers. Soundproofing ensures a peaceful night's sleep.
- Design & Features: Each room is "well appointed" and boasts modern amenities such as air conditioning, flat-screen TVs, minibars, and tea/coffee making facilities. Bathrooms are a highlight, often featuring "fabulous modern bathroom[s] with a beautiful tub" or walk-in showers, adorned with sparkling marble effects and stocked with complimentary Clarins toiletries and plush bathrobes.
4. Dining Experience
While Les Trésorières primarily focuses on breakfast, its quality is highly praised:
- Breakfast: The buffet breakfast is described as "excellent", "very good and tasty", and of "very high quality". Guests appreciate the "very large variety" of fresh products, with continental, vegetarian, and gluten-free options available, all served in an elegant setting.
- Other Options: The hotel also features a lounge bar for drinks and a snack bar. Its location in the "gastronomic heart" of Tours means guests have easy access to numerous dining establishments, and staff are keen to provide superb local restaurant recommendations. Notably, Chef Olivier Arlot's new restaurant, Le Pavillon, is conveniently located just steps away.
5. Service & Staff
The service at Les Trésorières receives widespread acclaim, consistently highlighted as a key factor in guest satisfaction. Staff are repeatedly described as "exceptionally attentive and friendly", "extremely helpful and professional", and possessing a genuine "personalized approach". Their willingness to assist with restaurant bookings, transportation arrangements, and general inquiries contributes to a highly welcoming atmosphere. The team is also multilingual, able to communicate in English, French, German, and Spanish.
6. Location & Accessibility
Les Trésorières enjoys an enviable position:
- Neighborhood: It is situated in the "heart of Tours", specifically in the vibrant Les Halles district, known for its culinary scene and lively atmosphere.
- Attractions: The hotel offers excellent access to major attractions, being just 550m from Place Plumereau and in the immediate vicinity of Saint Martin's Basilica. Other nearby points of interest include Square Mendelssohn, the Saint-Martin Museum, and the historic district, all within easy walking distance.
- Transport: The Tours train station is a 20-minute walk (1.1 km) from the hotel, and the area is well-served by public transport. Tours Val de Loire Airport is approximately 6 km away.
7. Value & Pricing
As a 5-star Michelin Key Selected property, Les Trésorières is considered a luxury experience. Guests generally view it as "worth it" for a refined stay, with Booking.com rating its value for money at 8.6. While prices fluctuate based on dates and room type, Comfort rooms may start from around €200 per night, with other options like a Prestige room noted at €324 for a specific date.
8. Common Complaints
While overwhelmingly positive, a few minor points have been raised, though not as recurring complaints:
- One guest found the breakfast "expensive at 28 euros for a limited selection", although this contrasts with numerous reviews praising its variety and quality.
- Another reviewer mentioned rooms feeling "a little 'corporate'", though overall room design, comfort, and luxury are consistently lauded by other guests.
Overall, Les Trésorières stands out as a highly recommended luxury hotel in Tours, offering an elegant, comfortable, and centrally located base for exploring the city and the Loire Valley.
Sources
Points to Consider
- •While overwhelmingly positive, a few minor points have been raised, though not as recurring complaints:
Google Reviews
126 reviews
Recent Guest Reviews
Miika Aleksi
Les Tresorieres met all our expectations and surprised with nice sauna and pool. Very clean, quiet and comfortable rooms with self adjustable air conditioning. The receptionist gave very good restaurant tips and all service was very timely and extremely friendly. We felt welcomed! ❤️ We would come back anytime!
Response from the owner
Dear Mr Aleksi,<br><br>We are delighted to read that your stay in our establishment exceeded your expectations. We are also delighted that our team could make your experience even more special with fr...
Benoit Sabourin
À magnifique experience at a wonderful hotel! My partner and I stopped in Tours for one night (which is a charming city, btw!) on our way to a family vacation, and we are so happy we did. This hotel had amazing service, sizable and comfortable rooms, and great amenities. Before our check out in the morning, I used the pool and hammam spa, and it was a delight. We were able to walk everywhere and p...
Response from the owner
Dear Mr Sabourin,<br><br>Thank you for writing us such a detailed and wonderful feedback. It is an amazing reward to read that your stay with us was such a highlight during your trip. Especially your...
Luay Younus
I booked this hotel through Amex and initially had high expectations. However, I experienced a serious breach of privacy during my stay. Shortly after check-in, a staff member entered our room without notice or consent while my partner and I were in a private and vulnerable situation. The explanation provided—‘night service’—did not make sense, as we had just arrived. This incident violated basic ...
Response from the owner
Dear M. Luay, <br>We would like to thank you for taking the time to come back to us with your experience <br>We strive to provide exceptional service, and we regret that we fell short of your expectat...
J Scott
My wife and I stayed for three nights at this hotel. The staff was very helpful and attentive. The room was well appointed and very clean in the bathroom was very nice. The breakfast buffet was our favorite of the trip with eggs cooked to order. One very minor suggestion would be to launder the sheets and towels in a fragrance-free detergent. The detergent smell was a little overwhelming.
C S
A very nice upscale boutique hotel: our room was large and comfortable, the bathroom also surprisingly large and well set up (but reeally needs towel bars and clothes hooks!). The room was serviced nicely whenever we were out, even though our hours were irregular. We did not eat any meals there. The location is excellent: while it's quite around, it's within easy walking distance of restaurants...
William Frankson
We had a good stay here. The rooms and grounds were very nice and relaxing to be in, however we had some issues with the air conditioning in our room which made sleeping a bit hot and uncomfortable. We told the staff but an apology was only offered and no type of compensation offered for the troubles. But the location of the hotel was good, a bit disappointing with the lack of parking available as...
Response from the owner
Dear Mr Frankson,<br>Thank you for taking the time to share your experience following your stay with us.<br>We are glad that you enjoyed your room and its amenities as well as our private courtyard fi...
