LABE
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Expert Review: LABE
LABE, Tours, France: A Comprehensive Review of a Michelin Key Selected Property
LABE, a Michelin Key Selected property in Tours, France, consistently garners excellent reviews for its modern design, exceptional service, and prime location. Guests frequently praise the hotel's commitment to comfort and cleanliness, making it a standout choice for both leisure and business travelers exploring the Loire Valley.
1. Overall Rating & Sentiment
The general consensus for LABE is overwhelmingly positive, with remarkable average ratings often around 9.0 out of 10 based on hundreds of guest reviews. Guests consistently highlight an exceptional experience, driven by the hotel's attentive staff and well-maintained environment.
2. Key Highlights
Guests consistently love several aspects of LABE. The service and staff receive stellar scores, frequently above 9.6/10, for their helpfulness and friendliness. The hotel's design is often described as modern, clean, funky, and quirky, with a playful atmosphere that subtly nods to the Loire châteaux heritage. Its location right next to the Tours Train Station and within easy walking distance to major attractions is a significant draw. Cleanliness is another standout, with ratings consistently high (e.g., 9.4/10), reflecting a pristine environment. Amenities such as free high-speed WiFi and air-conditioned rooms are also highly appreciated.
3. Room Quality
LABE offers 41 rooms and suites, ranging from "Shoebox" for solo travelers to "Suites" for more spacious stays, with options accommodating 2 to 4 people and sizes from 13 to 30 m². Rooms are described as spotless, comfortable, modern, and welcoming, featuring personalized decor and palatial bedding. Guests frequently commend the soft beds and linens, excellent water pressure, and effective air conditioning. Some rooms are soundproofed, ensuring a peaceful night's rest, and select rooms offer city views. The hotel also provides two rooms specifically adapted for guests with reduced mobility.
4. Dining Experience
The hotel offers a buffet breakfast for an additional charge, typically around €18 per person. This breakfast is well-regarded, providing varied options, including vegetarian and gluten-free choices, and features fresh, local, and quality products, often sourced from renowned artisans. An "Express takeaway" service is also available for guests on the go. LABE features a bar, lounge, and coffee shop, providing additional options for guests. Room service is also available.
5. Service & Staff
The staff at LABE consistently receive glowing reviews for their exceptional hospitality, friendliness, and attentiveness. They are described as accommodating, polite, and professional, often going above and beyond to assist guests. Many guests appreciate the multilingual staff who are fluent in French, Spanish, and English. Some visitors have even reported receiving complimentary room upgrades upon arrival.
6. Location & Accessibility
LABE boasts a prime central location at 12 Place du Général Leclerc, directly opposite the Tours Train Station, making it exceptionally convenient for travelers arriving by rail. It's just a 2-5 minute walk from the Vinci International Congress Center. The hotel offers easy access to Tours' historic old town, popular attractions such as the Basilica of Saint Martin and the Hôtel Goûbbin Museum, as well as shopping and restaurants. For those traveling by car, secure public underground parking (Parking Vinci Gare) is conveniently located across the road, with a 24-hour rate of approximately €13. Tours itself serves as an ideal base for exploring the famous châteaux of the Loire Valley. The hotel also provides facilities and adapted rooms for guests with reduced mobility.
7. Value & Pricing
LABE is generally considered to offer good value for money, with many guests finding their stay worthwhile. Prices can vary, with typical rates ranging from approximately $81 to $177 per night. Guests have noted that prices can be higher for last-minute bookings. The low season for better rates is typically in December and January. A city tax of EUR 2.86 per person, per night, is applied at check-in or check-out, with children under 18 exempt.
8. Common Complaints
While overwhelmingly positive, some minor recurring issues or criticisms have been noted by guests:
- The buffet breakfast, though high-quality, comes at an additional cost, which some guests would prefer to be included.
- Some guests have found the standard or "Shoebox" rooms to be on the smaller side, particularly for two people.
- There have been occasional mentions of issues with the bar's license, preventing the service of alcoholic drinks at times.
- While very close to the station, a 5-minute walk might be considered "a tad long" for those with heavy luggage.
- A single review mentioned a "strange" glass window in the shower that allowed a view from the living room in one specific room.
- One guest noted that only one bottle of water was provided in the room, suggesting more complimentary drinks would be appreciated.
Sources
Points to Consider
- •While overwhelmingly positive, some minor recurring issues or criticisms have been noted by guests:
- •There have been occasional mentions of issues with the bar's license, preventing the service of alcoholic drinks at times.

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