Les Manoirs de Tourgéville

A Comprehensive Review of Les Manoirs de Tourgéville, Deauville, France

Les Manoirs de Tourgéville, a Michelin Key Selected property nestled in the serene Norman countryside near Deauville, generally offers guests a charming and relaxing retreat, though experiences can vary. This 4-star hotel, originally built as a film set in the 1970s, combines the aesthetics of a historic Norman manor with modern amenities across its 7-hectare parkland.

1. Overall Rating & Sentiment

The general consensus among guests is largely positive, with many describing their stays as "excellent relaxing" and "outstanding". The hotel often earns high ratings for its charming atmosphere, friendly staff, and peaceful location. While some guests highlight minor maintenance issues or specific service inconsistencies, the overall sentiment points towards a very good to excellent experience for those seeking tranquility and a taste of Normandy.

2. Key Highlights

Guests consistently praise several aspects of Les Manoirs de Tourgéville:

• Charming Atmosphere & Design: The half-timbered buildings and cozy country farmhouse decor, including wooden beams and fireplaces in lounges and dining areas, create a warm and inviting ambiance. The extensive, well-kept gardens and rural surroundings contribute significantly to its peaceful appeal.
• Amenities for Relaxation: The indoor heated swimming pool, sauna, and well-being center are frequently enjoyed by guests seeking relaxation. The hotel also boasts a gym and a cinema room, adding unique leisure options.
• Service & Hospitality: Many guests commend the friendly, welcoming, and professional staff across all areas of the hotel, from reception to the restaurant.
• Tranquil Location: Its setting in the heart of the Normandy countryside provides an "oasis" of calm, while still being a short drive from the bustling towns of Deauville and Honfleur.

3. Room Quality

The hotel features 57 rooms, some located in the main building and others in four large roundhouses (manoirs) that can be rented as individual rooms or two-story apartments.

• Comfort & Design: Rooms are often described as spacious, clean, comfortable, and well-designed, with many appreciating the quality of the beds. Some rooms offer garden views, private terraces, or traditional elements like wooden beams and even fireplaces. Each room is uniquely named after a movie icon, a nod to the hotel's cinematic origins.
• Potential for Improvement: Some guests have noted that certain rooms could benefit from renovation as they felt "out of date". A recurring complaint for some rooms is the lack of air conditioning, which can be an issue on hot days. Minor issues like the absence of ceramic cups or milk for in-room tea/coffee have also been mentioned.

4. Dining Experience

The hotel's "1899" restaurant has recently undergone a refurbishment and focuses on seasonal, regional gourmet cuisine prepared by Chef Emmanuel Andrieu.

• Breakfast: The breakfast is frequently highlighted as "excellent" and "fabulous," with a rich selection of breads, fruits, and local products. However, some recent feedback indicates that the breakfast quality and service did not always meet expectations, with some finding the service "very low quality."
• Dinner: Dinner service in the restaurant is generally well-regarded for its quality, with guests appreciating the "delicious" food. The menu incorporates Norman specialties alongside lighter Provencal-inspired dishes.
• Pricing: Dining, particularly dinner, can be considered "pricy" by some guests, with a burger and chips costing around 25 Euros. Drinks are also sometimes found to be "very overpriced."
• Lounge Bar: The lounge bar, with its fireplace, offers a cozy spot for aperitifs and lighter meals like club sandwiches and traditional burgers, though bar service can be "patchy."

5. Service & Staff

The staff at Les Manoirs de Tourgéville generally receive high praise for being friendly, welcoming, professional, and helpful. Guests have particularly appreciated the concierge and restaurant staff. However, there are isolated reports of staff being "neutral to arrogant and grumpy" in the reception and restaurant, and inconsistencies in bar service.

6. Location & Accessibility

Les Manoirs de Tourgéville is situated in a tranquil, rural setting in Tourgéville, offering a peaceful escape.

• Proximity to Attractions: It is conveniently located "a short distance from busy" Deauville, approximately a 10-minute drive away, and about 18 km from Honfleur.
• Transport: The hotel is approximately 5 km from Saint-Gatien airport. A direct train from Paris St. Lazare to Trouville-Deauville station takes about two hours. The hotel provides ample free parking and charging for electric vehicles, making it suitable for guests traveling by car. There is no shuttle service provided to Deauville.

7. Value & Pricing

Pricing at Les Manoirs de Tourgéville can start from around €180 for a Manoir room, with Kayak showing rates from approximately ₪607 to ₪1918 (around €150-€475).

• Cost Perception: While many find the overall experience worthwhile, some guests consider the hotel, particularly the food and drinks, to be "overpriced."
• Additional Costs: Buffet breakfast is available for an additional charge, typically between €25 and €28 per person. A city tax of €2.53 per person per night applies. Pet-friendly, with an extra charge of €20.00.

8. Common Complaints

While largely positive, recurring criticisms include:

• Maintenance Issues: Some guests have noted "minor maintenance issues" and a general perception of the hotel "aging" or being "poorly maintained" in certain areas. The sauna has been specifically mentioned as "aging with a lack of space."
• Lack of Air Conditioning: The absence of air conditioning in some bedrooms can lead to discomfort during warmer periods.
• Service Inconsistencies: Although generally friendly, instances of "patchy bar service" or staff perceived as "neutral to arrogant and grumpy" have been reported.
• Food & Drink Pricing: The high cost of certain menu items and drinks is a common point of contention.
• Room Specifics: Some guests have reported "small and noisy" rooms.
• Distance to Main Facilities: In winter, the distance of some Manoir rooms from the main building (where breakfast is served) can be less comfortable for guests.
• Minor In-Room Amenities: Issues such as the lack of milk and ceramic cups for hot beverages in rooms have been raised.

Sources

1. theweek.com
2. lesmanoirstourgeville.com
3. nogarlicnoonions.com
4. booking.com
5. kayak.com
6. trip.com
7. booking.com
8. hotels.com
9. hotels-deauville.com
10. hoteldeauville.org